(847) 558-6604

Water damage can be derived from numerous sources, causing it to be the most common type of property damage. These can include heavy rain and excessive humidity; however, incidents such as sewer backups and burst pipes can quickly cause extensive damage. When water is destructive to your building or home, ProTech Restoration is prepared to provide emergency water damage restoration and flood cleanup services in Mt. Prospect, IL.

Located in Cook County, Mt. Prospect is a suburban village just 22 miles northwest of downtown Chicago. The area sees significant rainfall—about 34 inches annually—with storms and heavy rains being most common in spring and summer. With the Des Plaines River nearby, some areas of Mt. Prospect are prone to flooding, especially during heavy downpours.

At ProTech Restoration, we treat water damage of all sizes with the utmost urgency, conducting a thorough inspection to identify any hidden issues. Once we’ve assessed the damage, we begin water extraction and follow up with the installation of high-velocity air movers and dehumidifiers to prevent further issues. To ensure complete dryness, we use moisture detection meters to check that all layers of the floors and walls have been thoroughly dried. Our goal is to restore your property to its pre-damage condition as quickly and efficiently as possible.

 

Preventing the Spread of Water Damage

As water damage can start small and grow quickly, porous materials will sustain greater amounts of damage than others. These include drywall, paint, fabrics, and wood. In addition, if they are not treated right away, the affected area will develop mold, running the risk of allergy and respiratory problems for everyone.

When called immediately to Mt. Prospect, IL,  ProTech Restoration will arrive right away to stop the damage from spreading. However, if there is mold present, we will have it removed with mold remediation services. With advanced drying equipment and cleaning products, you can be sure that the affected area(s) will be completely restored, giving you the peace of mind that your deserve.  Our technicians also coordinate with insurance providers to allow the claims process to run as smoothly as possible for you.

Sewage Backup Cleaning

As you may know, there are various forms of water damage, fresh water, gray water, and contaminated water. This is most commonly referred to as sewage water. When this occurs, it is essential that you avoid all contact due to the contaminants that pose a severe threat to the health of you and everyone on the property. As these contain feces, urine, and other byproducts, the damage must be restored by a professional technician.

ProTech Restoration will arrive quickly to Mt. Prospect, IL and secure the affected area, dispose of all contaminated porous materials, disinfect the remaining structure, and dry out the area. With our sewage backup cleaning services, you can be sure that the damaged materials will be decontaminated and restored effectively.

Water Damage Restoration in Mt. Prospect, IL

ProTech Restoration follows a straightforward 7-step process to make sure your property gets back to normal after water damage:

1. Damage Assessment: The first thing we do is take a good look at the damage. We identify exactly what’s been affected and figure out where the water’s coming from so we can get to work on the right solution.
2. Stopping the Source of Moisture: We don’t move forward until we’ve stopped the water from continuing to cause problems. Whether it’s fixing a broken pipe, sealing a leak, or addressing flooding, we make sure the source is completely dealt with.
3. Water Removal: Once the source is controlled, we get the water out as quickly as possible. Using the best equipment, we remove standing water to minimize further damage and set the stage for drying.
4. Anti-Microbial Treatments: We treat affected areas with anti-microbial solutions to prevent mold and bacteria from growing. It’s all part of ensuring your property stays safe and healthy as we restore it.
5. Structural Drying and Dehumidification: After the water is gone, we turn our attention to drying. We use industrial-grade air movers and dehumidifiers to dry out walls, floors, and hidden spaces—areas that might otherwise stay damp and lead to long-term issues.
6. Content Cleaning and Drying: We don’t just dry the walls—we also focus on your personal belongings. Whether it’s furniture, electronics, or clothing, we work to clean and restore your valuable items, giving them the best chance at recovery.
7. Mold Inspection and Remediation: Finally, we inspect for any mold growth. If mold is found, we handle the removal and remediation process to make sure your property is healthy and safe.

Discovering Water Damage – What to Do

• If you live or work in Mt. Prospect, IL ProTech Restoration right away to prevent the damage from spreading.
• Remove any paintings, sculptures, and wall fixtures from the walls and place in a high, safe location.
• Pack books tightly in the shelves.
• Wipe down all wet furniture to prevent mold growth.
• Remove any carpeting that is not tacked down to the floor.
• Increase the air flow throughout the building by opening cabinets, closet doors, and drawers.

Flood Extraction – What to Avoid

• Do not use a household vacuum to extract the water.
• Do not enter any room with severe structural or water damage.
• Do not touch or disturb visible mold.
• Do not use any electrical appliances that have sustained water damage.

How to File a Water Damage Claim

If you have a property in Mt. Prospect, IL that has severely affected by standing water or flood, here’s a simple guide to help you file a water damage claim with your insurance company:

1. Document the Damage: As soon as you notice water damage, grab your phone or camera and start taking pictures. Capture the full extent of the damage—water-soaked floors, walls, and personal items. Don’t forget to take notes on what happened: when you noticed the water, where it came from, and what steps you’ve taken to stop it from spreading.
2. Review Your Insurance Policy:  Pull out your homeowner’s insurance policy and take a look at the fine print. It’s important to know what types of water damage are covered—whether it’s from a burst pipe, rainwater, or flooding. Some damages, like flooding, might need separate coverage, so it’s good to be clear about your specific policy.
3. Contact Your Insurance Provider: Call your insurer as soon as possible. Most insurance companies have a 24-48 hour window to report water damage, so don’t wait too long. When you call, have all your documentation ready—photos, notes, and any emergency repair receipts. The sooner you contact them, the sooner the claims process begins.
   
4. Submit Your Claim: Now it’s time to file the claim. Fill out all the required forms accurately, and make sure to attach the photos and documentation you’ve collected. If you’ve already received estimates for repairs, include those as well.

Award-Winning Water Damage Restoration Company in Mt. Prospect, IL

ProTech Restoration is proud to be recognized as the #1 Damage Restoration Company in Chicago by Best Pick Reports for 12 consecutive years. This award reflects our dedication to providing top-notch service and building lasting relationships with our customers. It’s not just about the recognition—it’s about the trust and satisfaction we’ve earned from the people we’ve helped over the years.

For more than a decade, our team has been committed to restoring homes and businesses after water damage, and this recognition proves we’re doing it right.

Beyond our expertise, ProTech Restoration takes pride in our strong ties to the Mt. Prospect community and the surrounding Chicagoland area. As an active member of the Schaumburg Business Association, we are deeply involved in supporting local businesses and helping our community thrive. Our local connections give us a unique understanding of the challenges residents face, allowing us to offer tailored solutions for water damage restoration in the area.

Contact Us For Water Damage Mitigation in Mt. Prospect, IL

Because water cannot be easily contained, it is crucial to contact emergency services as soon as possible. Our technicians will arrive promptly to Mt. Prospect, IL, immediately securing the area and starting the restoration process. We then dry out all affected areas with advanced drying equipment.

ProTech Restoration is available 24/7 at (847) 558-6604 to provide effective water damage restoration and flood cleanup services in the Mt. Prospect, IL areas.

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Water Damage Repair Frequently Asked Questions

Do I need professional help for water damage restoration, or can I do it myself?
Depending on the severity and extent of the water damage, you can determine whether you can resolve it yourself. If it is a minor water damage that only requires simple dry out and ventilation, you can implement a DIY restoration process. However, most of the time, water damage is more substantial than what we can handle due to flood, sewage, etc. In these situations, it is best to contact a water damage restoration professional like ProTech Restoration to clean, dry, restore, repair, and reconstruct your house to its initial state.

How do you assess the extent of water damage in a property?
You can assess the water damage through the signs on the structural surface like water rings, sagging ceiling, bubbled walls, or obvious appearances like flood and sewage overflow. Water Damage Restoration experts like ProTech Restoration will use technical tools like digital moisture meters, etc. to accurately measure the moisture level and see the damages behind the walls and inside the property’s structure.

What safety precautions should be taken during the water damage restoration process?
The utmost important safety precaution that you need to take during the water damage restoration process is to turn off all the electricity on your property and avoid contact with standing water. Experienced water damage restoration technicians like ProTech Restoration will thoroughly assess the condition, and implement the restoration process with careful safety measures.

 

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