Hoarding Services
Hoarding is a complex issue that affects more than just one individual; the consequences of hoarding behaviors can be very dangerous for those affected and their families. Classified as a mental disorder, hoarding stems from deep anxiety that causes the individual to develop an inability to part with anything in their home.
This results in a hoard of items that can restrict access within the home, increase the risk of fires, and allow for the growth of mold and other hazardous substances. ProTech Restoration provides hoarding cleaning services to help clean and restore homes affected by hoarding in Elk Grove Village, IL. We approach the situation with a sense of compassion for the affected individual, not discarding any items until they have given the approval.
Dangers of Hoarding
Approaching a hoarder is a sensitive issue as they are often embarrassed by the condition of their home. A trusted friend or family member must approach the hoarder to help them understand that there is no need to feel any embarrassment; therefore, it is important for them to know that the home will be cleaned for their health and safety.
Hoarding often results in unnecessary clutter as those affected keep a variety of items, including knick-knacks, antiques, furniture, appliances, newspapers, and more. Our technicians will efficiently remove all unnecessary items. They will also clean and disinfect the home once these items are removed to restore safe, sanitary living conditions.
Our hoarding cleaning services include the following:
- Saving of jewelry, money, and other valuable items.
- Total removal of clutter and unwanted hoarded items.
- Disposal or recycling of all items removed.
- Assistance donating unwanted items.
- Help deliver saved items to friends and family members.
- Assistance with paperwork from lawyers, trusts, and government agencies.
For more information on disinfection services, watch RestorationMaster video
3-Phase Hoarding Cleaning Approach
It is important to remember that hoarding is a sensitive issue; therefore, the affected individual must be treated with respect and included in the cleaning process at all times. Our technicians take a 3-phase approach to hoarding cleaning, first connecting with the individual before the cleaning begins:
Phase 1: Establishment of Relationship
- The home will first be inspected by our hoarding cleaning professionals.
- A relationship is established with the affected individual, letting them know that they will be in control throughout the entire process.
Phase 2: Development and Implementation of the Cleaning Plan
- A comprehensive hoarding cleanup plan is developed to remove all unwanted hoarded items and disinfect the home.
- All unnecessary items will be removed from the home while the remaining belongings are professionally organized and the house is sanitized.
- Our technicians will coordinate the disposal, donation, or recycling of unwanted items.
Phase 3: Follow Up
- A cleaning plan will be developed for the individual to follow.
- A phone call follow up is made to check in with the progress. Additional visits can be made if needed.
Call Us Now for Hoarding Cleanup in Elk Grove Village, IL
If you have a loved one that is struggling with a severe hoarding disorder, it is imperative that you reach out to them right away in order to restore a safe living environment for them again. The professionals of ProTech Restoration provide effective hoarding cleaning services as the affected individual is treated with compassion and respect.
We are available 24/7 in the Elk Grove Village, IL area at (847) 558-6604 to provide professional hoarding cleaning services.
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Frequently Asked Questions
Does homeowners insurance cover hoarding?
Homeowners insurance typically does not cover hoarding since it’s not seen as an unexpected event. If there is some coverage, the insurance company may deny claims for several reasons:
- Negligence
- Failure to Protect Property
- Policy Limits
- Timely Reporting
If a claim is investigated, the insurance company may adjust the policy or make a decision based on the findings.
What are the levels of hoarding?
Hoarding is typically categorized into five levels:
- Level 1: Mild clutter; living spaces are mostly functional, with minimal items scattered.
- Level 2: More clutter is present; some rooms may be difficult to use, but basic functions are still possible.
- Level 3: Significant clutter; rooms are hard to navigate, and some areas may be unusable.
- Level 4: Severe clutter; most living areas are compromised, creating safety and health hazards.
- Level 5: Extreme hoarding; homes are filled with items, making them unlivable and posing serious risks to health and safety.
Helpful Hoarding Blogs
How to help a parent who hoards?
Parents may hoard for various reasons, often linked to emotional and psychological struggles. Many have experienced trauma or loss, making it difficult to let go of belongings as they seek comfort in their possessions. Additionally, some parents struggle with perfectionism or fear of making the wrong choice, which can lead to clutter accumulating over time. Understanding these reasons can help family members come up with a solution. Here are some steps to consider:
- Have an Open Conversation
- Offer Your Support
- Take It Slow
- Be Patient
- Set boundaries
Hoarding Cleanup Do’s and Dont’s
Cleaning up a hoarded space can be tough, but having a solid plan can make it easier. Whether you’re helping a family member or handling the situation yourself, it’s important to know the do’s and don’ts of hoarding cleanup. This process requires care, patience, and a thoughtful approach to ensure everything goes smoothly. In this blog, we’ll share helpful tips for a successful cleanup and point out common mistakes to avoid. By following these guidelines, you can create a healthier living space and support those affected by hoarding.
Recent Reviews
Review by Amy Jachna
"Had a great experience working with Marshall when we had an emergency leak at my mom’s house. He immediately started working to salvage what we could. I felt like he absolutely understood the urgency, and treated my mom like his own! He and the rest of the team were super easy to work with and answered our (many) questions along the way. They were very transparent about the process which was extremely helpful as this was our first time with this kind of issue in 30+ years of owning the house. We so appreciate ProTech for aiding us during our time of need."
Review by Lynn Gibson
"My experience with ProTech was wonderful from the first visit thru the last. Ben did a great job of evaluating the work that needed to be done and explaining everything to me. Frank and Sergio were great to work with because they were pleasant AND they were so very careful about everything they did. All in all, I give the ProTech team an A+!"
Review by Kelsey Swyter
"I had a pipe burst and subsequent leakage into my basement. At first I thought that we maybe stopped it in time since we could not see obvious damage but Marshall at ProTech said it would be a good idea to check it out anyway and came out within a couple of days. I’m so glad he did since there was more damage than we anticipated. Marshall explained the damage thoroughly using his imaging techniques and provided a quote within the day. Pricing was good and our insurance accepted the proposal immediately. The ProTech team was able to do the water damage mitigation about a week after the incident and on a Saturday no less. Everything was done super quickly and professionally. While I do not want to deal with any more water damage, the repairs using ProTech were painless. I would recommend this company and especially Marshall to anyone in the same situation."
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