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Disaster Restoration and Cleaning Services for Elgin, IL

(815) 569-0702

Nu-Gen Cleaning & Restoration is a trusted provider of disaster restoration and cleaning services for homes and businesses in Elgin, IL, and the surrounding areas of Cook and Kane Counties.  We are an independent, family-owned business founded in 2001 as a carpet cleaning provider, and we are certified and equipped to provide complete restoration services following a disaster.  We understand that every disaster is different, and we take a unique approach depending on the nature of the damage on your property.  We provide fair pricing and outstanding customer service to help you in your time of need.  We can efficiently restore your home or business using the best disaster restoration equipment and methods available.

The following are the disaster restoration and cleaning services we provide:

  • Water damage restoration
  • Fire and smoke damage restoration
  • Mold remediation
  • Carpet cleaning
  • Upholstery cleaning
  • Tile and grout cleaning
  • Air duct cleaning

Water Damage Restoration – Elgin, ILNu-Gen Cleaning & Restoration for Water Damage Restoration

Water damage can occur very suddenly from a flood, burst pipe, or sewage backup, or occur slowly over time due to a leak.  Regardless of how it occurs, you need to act fast because water spreads through porous building materials and furnishings which can cause damage to these materials and make them vulnerable to mold growth.  Calling a restoration professional will stop the spread of the water and reduce the risk of structural damage and mold.  Nu-Gen Cleaning & Restoration provides water damage restoration services in Elgin, IL to remove excess water and dry your property as fast as possible.  Our technicians use advanced water extraction and drying equipment to thoroughly dry and restore affected areas and materials.

Flood Cleanup – Elgin, IL Nu-Gen Cleaning & Restoration Flood Cleanup

Standing water is not something anyone wants to find in their home or business.  This type of flooding can happen due to natural flooding, burst pipes, or sewage backups and the water involved can spread to cause significant property damage.  In situations involving contaminated flood water or sewage, your health as well as your home are at risk.  It is very important to react to any type of flooding quickly to help limit the damage.  At Nu-Gen Cleaning & Restoration, we provide flood damage restoration in Elgin, IL to clean up water damage from flooding, sewage, and burst pipes.  Our technicians use advanced extraction and drying equipment to remove the water and restore the affected areas.

Fire Damage Restoration – Elgin, ILNu-Gen Cleaning & Restoration for Fire Damage Restoration

Fires are dangerous disasters that can occur at any time and cause immense damage to homes and buildings.  The flames often cause devastating damage to the materials it affects and the corrosive byproducts they create like smoke and soot can cause even more damage after the fire is out.  Smoke can cause serious damage to your property, even when there is no fire, and leave behind a stubborn odor.  Nu-Gen Cleaning & Restoration provides fire and smoke damage restoration services in Elgin, IL to clean up and restore homes and businesses affected by fire and smoke.  Our technicians can repair structural damage, restore materials damaged by soot, and remove smoke odors.

Mold Remediation – Elgin, IL Nu-Gen Cleaning & Restoration for Mold Removal

Mold is a dangerous substance that can cause negative health effects as well as critical damage to your property structure.  It is common for mold to grow on porous building materials like paint, drywall, wood, and carpeting because they contain cellulose which is the main indoor food source for mold.  It is best to have mold removed by a professional as DIY mold removal tends to make the problem worse.  Nu-Gen Cleaning & Restoration provides mold removal services for residential and commercial properties in Elgin, IL.  Each of our technicians is licensed, trained, and experienced to remove the mold at its source and prevent it from returning.

Carpet Cleaning Services – Elgin, IL Nu-Gen Cleaning & Restoration Carpet Cleaning before and after

Few furnishings affect the look of a room or office like the carpet.  It is one of the first furnishings noticed when entering a space, but it also gets overlooked in terms of cleaning and maintenance.  Daily foot traffic can cause a steady buildup of dirt and debris in the carpeting that can make it look dull or stained.  Excessive buildup can damage the carpet fibers and even affect its lifespan.  Regular vacuuming does not effectively remove the dirt and debris buildup, your carpeting needs to be professionally cleaned.  Nu-Gen Cleaning & Restoration provides carpet cleaning services to thoroughly clean carpeting for homes and businesses in Elgin, IL.  We use state-of-the-art carpet cleaning equipment and methods that are safe and effective for all carpet types.

Upholstery Cleaning – Elgin, IL Nu-Gen Cleaning & Restoration Upholstery Cleaning

The furniture in homes and offices contributes to the comfort as well as the appearance of the space.  However, regular use of the furniture causes a buildup of dirt and debris that accumulates in the upholstery fabric.  This dirt buildup can cause discoloration of the upholstery and lead to thinning or tears in the fabric.  At Nu-Gen Cleaning & Restoration, we provide upholstery cleaning services for homes and businesses in Elgin, IL to clean and restore all types of furniture upholstery.  We use advanced cleaning products and equipment that can remove dirt buildup and stains and restore the original appearance of the upholstery.

Tile and Grout Cleaning – Elgin, IL Nu-Gen Cleaning & Restoration Tile and Grout Cleaning

Tile and grout surfaces are common in kitchens and bathrooms because of their overall resilience, especially when it comes to moisture.  However, these surfaces can become more vulnerable to dirt and moisture as their finish wears off over time.  Dirt and other debris can stick to tile surfaces and grout lines can gather dirt and moisture which leads to mildew.  It is important to have tile and grout surfaces cleaned and refinished regularly.  Nu-Gen Cleaning & Restoration provides tile and grout cleaning services in Elgin, IL to clean and restore tile and grout surfaces.  Our technicians use advanced cleaning products and equipment to remove dirt, mildew, and other debris from tile surfaces and grout lines.

Air Duct Cleaning – Elgin, IL Nu-Gen Cleaning & Restoration Air Duct Cleaning

There is almost always dust, pollen, and other airborne debris present in homes and buildings and this debris often finds its way into the air duct system.  As the HVAC system draws in air for the heating or cooling, it also takes in the airborne debris which gathers within the air ducts.  As the HVAC system gathers more debris within the air ducts and on the component parts, it becomes less efficient, has a higher risk for breakdowns, and contributes to poor indoor air quality.  Nu-Gen Cleaning & Restoration provides air duct cleaning services in Elgin, IL to remove debris from the air ducts and component parts.  Our air duct cleaning services will result in cleaner breathing air and higher efficiency for your HVAC system which will lower your heating and cooling bills.

Hoarding Cleaning – Elgin, IL Nu-Gen Cleaning & Restoration Hoarding Cleaning

Millions of people in the U.S. are affected by hoarding in some way.  Hoarding is not an issue of cleanliness; it is a mental disorder that causes those affected to have a hard time removing things they have accumulated in their homes due to anxiety and depression.  This causes a buildup of clutter in the home that can make the home dangerous and unsanitary.  If you know someone affected by hoarding, reach out to them, and only get help when they are ready.  At Nu-Gen Cleaning & Restoration, we provide hoarding cleaning services in Elgin, IL to help those who are struggling with hoarding.  Our professionals will work with the affected individual to remove unwanted items from the home and restore safe and sanitary living conditions.

frozen pipe causing water damageFrozen Pipe Damage Restoration – Elgin, IL 

A pipe can burst for several reasons, but the most common cause of a pipe burst is frozen pipes.  Water within pipes is likely to freeze in cold conditions and the ice will continue to expand inside the pipe until the pressure causes a burst.  Burst pipes can spill many gallons of water into your property, making it important to shut off the water supply and have a professional clean up the water.  Nu-Gen Cleaning & Restoration provides frozen pipe damage restoration in Elgin, IL to restore the damage caused by the water of a burst pipe.  Our technicians will ensure that the affected areas are dried and restored and we can address mold growth if necessary.

Call Us for Disaster Restoration and Cleaning Services for Elgin, IL


Our trained, equipped, and certified technicians are ready to respond 24 hours a day to provide quality disaster restoration services.  Each of our technicians has IICRC certification and our owner, Moises Pacheco, is a triple master certified with IICRC certifications including Fire & Smoke Master Restorer, Master Water Restorer, and Textile Master Cleaner.  We are a Better Business Bureau (BBB) accredited business and members of the Alliance of Independent Restorers.  Our quality restoration and excellent customer service have earned us awards including the Housecall Pro Superpro award.

Nu-Gen Cleaning & Restoration is available 24 hours a day at (815) 569-0702  to provide disaster restoration and cleaning services in Elgin, IL, and the surrounding areas of Kane and Cook Counties.

Frequently Asked Questions

Every insurance is different. The best answer is to review your coverage or contact your insurance agent to see if your insurance covers for the water damage situtaion you experienced. Some insurance does not cover water damage caused by water coming from outside.

If your insurance does not cover for the restoration of the damage, we will work with you on other options and recover your property.

Related Disaster Restoration and Cleaning Services:

Helpful Information for you

How Long Does it Take for Walls to Dry After a Leak: Water damage can occur from various sources, such as natural floods or pipe leaks. If there is a leak, it is likely that the drywall in your property will be damaged by water. To ensure the prevention of structural damage and mold growth, it is important to promptly dry the affected drywall.

Health Risks Associated with Smoke, Soot, and Mold: A fire produces various harmful byproducts that can potentially have negative impacts on human health. In addition to visible damage, fires can also leave behind substances such as smoke, soot, corrosive elements, and even mold, which can potentially impact your well-being. It is important to be aware of the health risks associated with these byproducts to ensure the safety of you and your family after a fire.

  • Carbon Monoxide (CO) and Hydrogen Cyanide (HCN) health effects
  • health issues from inhaling Chemicals from Burnt Materials
  • lung irritation and respiratory issues

How to Remove Mold from Painted Surfaces: The main reason for mold growth on painted surfaces, including walls, is excess moisture, as the organic compounds in the wall’s material create an optimal environment for mold to form. Oil-based paints have a higher concentration of organic compounds, making them more susceptible to mold growth. If you encounter a small area of mold on a painted surface, you can follow these instructions to clean it up yourself.

Recent Reviews

Review by Kelly Ann
Restoration Services
Rating 5 5 Star Moving Rating

It is only the first day and the so far the professionalism and the kindness of the workers the cleanup and care of my property and furniture is above and beyond any company I have seen!! Absolutely outstanding and professional company hands down so far!!! Third day!! So far I have had Fransisco Jose Sha-ron Zeke Nick Joey as crew members and all absolutely amazingly outstanding truly and amazing company through and through their professionalism is by far hands down amazing! Great company great workers fast and thorough the owner Moises is on top of everything he actually came out he has had no issues answering questions when I needed I mean when they work for you.. they truly work for you with the utmost care and professionalism and the cleanliness it’s unbelievable!

Review by Stephen Abbs
Restoration Services
Rating 5 5 Star Moving Rating

I had a pipe freeze and burst at my home in the very early hours of Christmas Eve, around midnight. The water damaged my kitchen and went into my basement as well. I called Nu-Gen around 2:00am and Olga answered the phone and set up an appointment for me for the same day, between 8:30-9:30. After calling my insurance company, they said they would send out their own mitigation service so I cancelled my appointment with Nu-Gen. Well, the service that my insurance company contracted never showed up, but to my surprise Olga called me that afternoon to check on things and make sure I was okay. I was incredibly grateful for her checking on me because my insurance company failed me at that point. Later that afternoon Moises, the project manager, came out to assess the situation. They immediately set up the mitigation process and during the next couple of weeks, Moises - and his wonderful crew - Jose and Joey, were out several times to check on the progress of the drying and mitigation process. I am forever grateful for Nu-Gen's help and guidance throughout this entire process. I've recommended their services to my insurance company as well so that they could now have a reliable mitigation service to use in the area and I also expect to use Nu-Gen for the reconstruction work as well.

Review by Dylan
Restoration Services
Rating 5 5 Star Moving Rating

Jose and Leti were wonderful, a third gentleman came to assist, I didn't get his name but they worked well together to solve a tricky dryer vent issue. After spending over an hour cleaning a vent that was no longer in use from second floor( unbeknownst to all of us) we learned previous owners rerouted out the roof. Not once did they act like they were annoyed by this discovery. Very professional and very friendly. I cannot recommend them enough. Great Job Nu-Gen.