Nu-Gen Cleaning & Restoration
Nu-Gen Cleaning & Restoration is a family owned, independent provider of disaster restoration and cleaning services for homes and businesses in Crystal Lake, IL and the surrounding areas of McHenry County. We were founded in 2001 as a carpet cleaning company and we now provide complete disaster restoration services to help those in our community in their time of need. You will get fair pricing when you work with us and our technicians will take an individual approach to resolve your unique situation and provide excellent customer service. We use the best restoration methods and equipment of the industry to ensure that your home or building is restored to its original condition.
We provide the following disaster restoration and cleaning services:
- Water damage restoration
- Fire and smoke damage restoration
- Mold Remediation
- Carpet and upholstery cleaning
- Tile and grout cleaning
Restoration and Cleaning Services – Crystal Lake IL
Water Damage Restoration – Crystal Lake, IL
Water damage is almost impossible to avoid in homes and buildings because many different things can result in excess water. Weather conditions like rain and flooding can cause indoor water damage, but it can also occur due to leaks, plumbing problems, overflows, sewage backups, and more. Any amount of water requires immediate attention because it can damage porous building materials and furnishings and create conditions for mold to appear. Nu-Gen Cleaning & Restoration provides water damage restoration services in Crystal Lake, IL to remove excess water and moisture from homes and buildings. Our technicians use advanced equipment to thoroughly dry affected areas and we can restore the damage caused by the water.
Fire and Smoke Damage Restoration – Crystal Lake, IL
Fire and smoke are destructive elements that can cause major damage within a home or building. Fires can quickly cause serious structural damage and the corrosive byproducts it creates, such as smoke and soot, will continue to cause damage after the fire is out. Even if there is not a fire, smoke from something burning can cause serious damage to the surrounding area. It is important to have the damage from a fire or smoke cleaned and restored right away to avoid permanent damage. Nu-Gen Cleaning & Restoration provides fire and smoke damage restoration services to help affected homes in Crystal Lake, IL, and the surrounding areas.
Mold Remediation – Crystal Lake, IL
Mold is a dangerous substance to find in your home or building because it can cause serious damage and threaten your health. It can appear at any time because the mold spores that travel through the air can form into mold colonies when they find the right conditions. Mold only needs water and oxygen to grow, and it feeds on surfaces that contain cellulose such as wood and drywall. It is important for mold growth to be removed immediately or it will continue to spread, resulting in further damage while increasing the risk for health issues. Nu-Gen Cleaning & Restoration provides mold remediation services in Crystal Lake, IL to remove mold growth from homes and buildings. Our technicians will isolate and remove all mold growth as well as repair or replace the damaged materials.
Carpet and Upholstery Cleaning – Crystal Lake, IL
Carpeting and furniture upholstery play a large role in the appearance and comfort of a space in a home or office. Both of these materials are also vulnerable to wear and tear from everyday use that can affect their appearance and lifespan. Consistent foot traffic can cause a buildup of dirt and debris in carpet fibers that can eventually dull the appearance of the carpet and damage the fibers. The same can happen with furniture upholstery as dirt buildup can cause the color to fade and lead to thinning or tearing of the upholstery. At Nu-Gen Cleaning & Restoration, we provide professional carpet and upholstery cleaning services for homes and businesses in Crystal Lake, IL. Using advanced equipment and cleaning products, we will fully remove dirt buildup and stains from your carpeting and upholstery.
Tile and Grout Cleaning – Crystal Lake, IL
Tile and grout surfaces are commonly used in high moisture areas such as kitchens and bathrooms because of their durability and resistance to moisture. However, as the finish wears off, tile surfaces become vulnerable to dirt and stains while grout may absorb moisture and develop mildew. You can remove dirt and mildew from these surfaces and restore the original appearance of the tile by calling a professional for cleaning services. Nu-Gen Cleaning & Restoration provides tile and grout cleaning services in Crystal Lake, IL to clean and restore tile and grout surfaces. We can remove dirt, stains, and mildew from these surfaces and apply a new protective finish.
Frozen Pipe Damage Restoration – Crystal Lake, IL
Frozen pipes are a common problem in the winter as cold conditions can cause water within pipes to freeze. When this happens, the ice will expand within the pipe and the pressure that this creates will cause a pipe burst, spilling a significant amount of water into your property. The water that spills out of a burst pipe can cause serious damage which is why you need to call a water damage restoration professional. Nu-Gen Cleaning & Restoration provides frozen pipe restoration services to restore the effects of a burst pipe in Crystal Lake, IL. Our professionals use water extraction and drying equipment to remove the water and we will restore the resulting damage.
Contact Us for Disaster Restoration and Cleaning in Crystal Lake, IL
Our technicians at Nu-Gen Cleaning & Restoration are trained, equipped, and IICRC certified to provide quality disaster restoration and cleaning. Our owner, Moises Pacheco, is triple master certified by the IICRC with certifications as a Master Water Restorer, Fire & Smoke Master Restorer, and Textile Master Cleaner. We are also proud members of the Alliance of Independent Restorers and accredited by the Better Business Bureau (BBB). We have earned awards for our excellent restoration work and customer service including the Superpro award from Housecall Pro.
You can reach Nu-Gen Cleaning & Restoration 24 hours a day at (815) 569-0702 for emergency disaster restoration and cleaning services in Crystal Lake, IL and the surrounding areas in McHenry County
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Recent Reviews
It is only the first day and the so far the professionalism and the kindness of the workers the cleanup and care of my property and furniture is above and beyond any company I have seen!! Absolutely outstanding and professional company hands down so far!!! Third day!! So far I have had Fransisco Jose Sha-ron Zeke Nick Joey as crew members and all absolutely amazingly outstanding truly and amazing company through and through their professionalism is by far hands down amazing! Great company great workers fast and thorough the owner Moises is on top of everything he actually came out he has had no issues answering questions when I needed I mean when they work for you.. they truly work for you with the utmost care and professionalism and the cleanliness it’s unbelievable!
I had a pipe freeze and burst at my home in the very early hours of Christmas Eve, around midnight. The water damaged my kitchen and went into my basement as well. I called Nu-Gen around 2:00am and Olga answered the phone and set up an appointment for me for the same day, between 8:30-9:30. After calling my insurance company, they said they would send out their own mitigation service so I cancelled my appointment with Nu-Gen. Well, the service that my insurance company contracted never showed up, but to my surprise Olga called me that afternoon to check on things and make sure I was okay. I was incredibly grateful for her checking on me because my insurance company failed me at that point. Later that afternoon Moises, the project manager, came out to assess the situation. They immediately set up the mitigation process and during the next couple of weeks, Moises - and his wonderful crew - Jose and Joey, were out several times to check on the progress of the drying and mitigation process. I am forever grateful for Nu-Gen's help and guidance throughout this entire process. I've recommended their services to my insurance company as well so that they could now have a reliable mitigation service to use in the area and I also expect to use Nu-Gen for the reconstruction work as well.
Jose and Leti were wonderful, a third gentleman came to assist, I didn't get his name but they worked well together to solve a tricky dryer vent issue. After spending over an hour cleaning a vent that was no longer in use from second floor( unbeknownst to all of us) we learned previous owners rerouted out the roof. Not once did they act like they were annoyed by this discovery. Very professional and very friendly. I cannot recommend them enough. Great Job Nu-Gen.
