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Water Damage Restoration Services in Crystal Lake, IL

(815) 569-0702

Backed by years of experience and one of the largest operations in the Chicago suburbs, Nu-Gen Cleaning & Restoration in Crystal Lake is ready to help with one of the most difficult tasks confronting a property owner – water damage restoration. If you suspect water damage, you should call a professional before your small problem becomes a bigger one. They are available for water damage restoration services in Crystal Lake, IL, and the surrounding communities.

Professional Restoration and Cleaning Services by Nu-Gen Cleaning & Restoration

Water Damage Cleanup and Repair

Water damage restoration service requires special skills because the water flows on the path of least resistance, meaning the damage can spread quickly.  Water can be absorbed by porous materials, including wood and sheetrock, or seep under the substructure of floors.  Plus, while floods or burst pipes immediately indicate the need for water damage remediation in the Chicago metropolitan area, rain leaks or other water sources may not be evident until the problem has spread.

Nu-Gen Cleaning & Restoration professionals are specially trained in water damage restoration services for property throughout  Crystal Lake and the surrounding area.  They start the process by using water detection probes and sensors to determine the extent of the damage and develop your water damage remediation plan.  They’ll tackle the visible effects of moisture damage, as well as the hidden problems that could lead to mold growth, rusted pipes, or other issues.

The full range of water damage remediation in the Chicago suburbs includes repair or replacement of structural elements such as rotted wood or ruined drywall and cleaning or protection of personal contents or decorative items.  Water damage cleanup starts with the removal of excess water and professional drying and dehumidifying to prevent mold growth.

Suspect Water Damage? Watch RestorationMaster Video:


About Nu-Gen Cleaning & Restoration

Nu-Gen Cleaning & Restoration offers comprehensive cleaning and restoration services. With extensive experience and continuous innovation, they have developed highly effective cleaning techniques to protect your belongings. Their goal is to provide the best possible cleaning and restoration service to their customers. They ensure 100% customer satisfaction with their services.

Moises Pacheco, owner of Nu-Gen Cleaning & Restoration: He has over 18 years of experience in the cleaning and restoration industry. He currently holds the position of President at Nu-Gen Cleaning & Restoration. He has expertise in managing and leading teams, with specialization in fire and smoke restoration, water damage restoration, and mold remediation. Along with his team, they have a successful history of providing top-notch services and surpassing client expectations.

As the President of Nu-Gen Cleaning & Restoration, Moises has been responsible for the company’s success and growth. He leads a full-time team and oversees operations and strategic initiatives, ensuring high standards in fire and smoke restoration, water damage restoration, and textile cleaning. His commitment to excellence has contributed to the company’s reputation for delivering quality cleaning and restoration services.

Call Now for Water Damage Remediation in Crystal Lake, IL

Nu-Gen Cleaning & Restoration water damage remediation professionals are highly reputable, licensed, and insured.  You can be confident they will do the job right and restore your Chicago area property to its original condition.  Also, if you made an insurance claim, their water damage restoration service includes helping you coordinate payment with your insurance company.

Use the forms on the right to request a quote for Nu-Gen Cleaning & Restoration water damage restoration service in the Crystal Lake, IL area, or call (815) 569-0702 – available 24/7/365.

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Related Water Damage Tips

How to Clean Wool Carpeting After Water Damage

Wool rugs do require some care. Even though they can last for years, it is important to use the right solution to clean them without causing major damage to them. However, no special equipment is needed to care for them.

How Does Homeowner’s Insurance Cover Water Damage?

To cover the damage, homeowners will often look to file an insurance claim. In fact, water damage claims are among the most common insurance claims. However, it’s important to know that water damage will not always be covered by your homeowner’s insurance. Continue reading to learn more about how homeowner’s insurance covers water damage.

How Long Does it Take for Walls to Dry After a Leak

Water damage can be caused by various sources, including natural flooding and pipe leaks. In the event of a leak, it is likely that your property will have water damaged drywall. This needs to be dried promptly to prevent the drywall from experiencing severe structural harm and encouraging mold growth.

Frequently Asked Questions about Water Damage Restoration

How do I find the best water damage repair company?

Nu-Gen Cleaning & Restoration is proud to be one of the best water damage cleanup companies based on the below criteria:

  • Experience: They have over 20 years of experience in water damage removal
  • Insurance: Their technicians are insured, licensed, and IICRC certified
  • Products They Use: They use professional advanced equipment to completely dry and dehumidify the damaged area and implement mold remediation if needed
  • Reviews: They have more than 100 reviews from satisfied customers. They were named Top Pro 2020 and have remained an A+ rating BBB Accredited Business.
  • Quotes: They work directly with your insurance provider to get your restoration job fully covered

How long does it take to restore a home after water damage?

On average, it’s recommended to allow each room approximately 72 hours to thoroughly dry before commencing restoration work. The overall restoration process typically takes a duration of about 1 to 2 weeks. If there is mold growth, depending on the extension of the damage, it may take longer due to mold remediation.

Why is water damage so expensive?

When water invades your house structure, it can cause extensive damage not only on the surface but also deep inside the wall, wood, carpet, roof, etc., causing cracks, discoloration, leaks, and mold growth. It requires technical and advanced equipment and professional procedures to fully dry out and restore the damaged areas.

Why and How People Choose a Professional Contractor After a Home Disaster?

Recent Reviews

Review by Kelly Ann
Restoration Services
Rating 5 5 Star Moving Rating

It is only the first day and the so far the professionalism and the kindness of the workers the cleanup and care of my property and furniture is above and beyond any company I have seen!! Absolutely outstanding and professional company hands down so far!!! Third day!! So far I have had Fransisco Jose Sha-ron Zeke Nick Joey as crew members and all absolutely amazingly outstanding truly and amazing company through and through their professionalism is by far hands down amazing! Great company great workers fast and thorough the owner Moises is on top of everything he actually came out he has had no issues answering questions when I needed I mean when they work for you.. they truly work for you with the utmost care and professionalism and the cleanliness it’s unbelievable!

Review by Stephen Abbs
Restoration Services
Rating 5 5 Star Moving Rating

I had a pipe freeze and burst at my home in the very early hours of Christmas Eve, around midnight. The water damaged my kitchen and went into my basement as well. I called Nu-Gen around 2:00am and Olga answered the phone and set up an appointment for me for the same day, between 8:30-9:30. After calling my insurance company, they said they would send out their own mitigation service so I cancelled my appointment with Nu-Gen. Well, the service that my insurance company contracted never showed up, but to my surprise Olga called me that afternoon to check on things and make sure I was okay. I was incredibly grateful for her checking on me because my insurance company failed me at that point. Later that afternoon Moises, the project manager, came out to assess the situation. They immediately set up the mitigation process and during the next couple of weeks, Moises - and his wonderful crew - Jose and Joey, were out several times to check on the progress of the drying and mitigation process. I am forever grateful for Nu-Gen's help and guidance throughout this entire process. I've recommended their services to my insurance company as well so that they could now have a reliable mitigation service to use in the area and I also expect to use Nu-Gen for the reconstruction work as well.

Review by Dylan
Restoration Services
Rating 5 5 Star Moving Rating

Jose and Leti were wonderful, a third gentleman came to assist, I didn't get his name but they worked well together to solve a tricky dryer vent issue. After spending over an hour cleaning a vent that was no longer in use from second floor( unbeknownst to all of us) we learned previous owners rerouted out the roof. Not once did they act like they were annoyed by this discovery. Very professional and very friendly. I cannot recommend them enough. Great Job Nu-Gen.