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Water Damage Restoration in West Dundee, IL

Residential and Commercial Water Damage Restoration

(815) 569-0702

Water damage to your home or commercial property can come from many sources–heavy rain, leaked air conditioners, overflowing tubs and showers, burst or frozen pipes, sewage backup; these are just a few examples of the many situations that require professional water damage restoration. Fortunately, Nu-Gen Cleaning & Restoration is a local full-service restoration company serving West Dundee, IL that provides emergency water extraction and 24/7 restoration services. Our technicians are IICRC certified in water extraction, and we have years of experience using the proper water removal methods for optimal drying results. We use moisture meters, blowers, and dehumidifiers to ensure your home or business is completely dry to restore your property and prevent mold growth.

Water Damage Repair - Nu-Gen Cleaning and Restoration

To prevent the spread of water to other areas, we start by containing any existing water to avoid further damage. It’s important to limit the water from spreading through porous materials, as more damage may occur if this happens. Once we have contained the water, we then work to remove it from the affected areas with advanced drying equipment including dehumidifiers and blowers. Nu-Gen Cleaning & Restoration has performed countless water damage restoration jobs over the years, so you can rest assured that your project will be handled properly when you choose our team.

Our professional water damage restoration service includes:

  • Emergency Service and Job Site Inspections: We’re available 24/7 in case of emergency. If you experience an unexpected water damage problem at your West Dundee home or business, call us as quickly as possible.
  • Water Extraction and Drying: Our team has all the heavy-duty equipment necessary to conduct a complete drying-out of your water-damaged property.
  • Reinstallation and Cleaning: Any damaged items will be removed and replaced, and your property will be cleaned thoroughly to restore it to its pre-water condition.
  • Structural Repairs: We use our specialized training to provide structural repairs to building materials that have been affected by the water damage.

Water Restoration – What to Do

  • Remain calm. It is hard to think clearly in taking the proper steps when you are overwhelmed by the damage.
  • Call Nu-Gen Cleaning & Restoration as soon as possible to prevent the spread of damage.
  • Turn off the main water line to prevent additional water damage.
  • Place a piece of tin foil between furniture legs to prevent the water from traveling upwards.
  • Prop up any wet sofa cushions and pillows to allow for efficient drying.
  • Remove any wet area rugs from the floor.
  • Turn off the electricity in all rooms with standing water for your safety.
  • Remove all curtains from standing water.
  • Pick up any materials that may bleed into the carpet, including: pottery, clothes, printed materials, etc.

Watch RestorationMaster video for more information on water damage restoration


Water Mitigation – What NOT to Do:

  • Do not enter any room with severe structural or electrical damage.
  • Do not place any newspaper on wet carpet to use for walking. The ink from the paper will bleed onto the carpet.
  • Do not use a vacuum to remove the water.
  • Do not use any electrical appliances until they have been cleared by your technician.
  • Do not touch/disturb visible mold.

Water Damage-Related Mold Removal

Excess moisture and bacteria accumulation in a particular area can lead to mold growth within 48 hours if not addressed promptly. Mold commonly forms on surfaces such as drywall, wood, upholstery, and carpeting that contain cellulose. Materials can deteriorate and become discolored over time, resulting in permanent damage. Furthermore, mold spores can colonize and spread throughout indoor spaces, potentially impacting the health of those present.

Our company provides comprehensivewater damge-related mold removal services for residential and commercial properties in West Dundee, IL. Our team of mold remediation specialists is licensed, trained, and equipped to effectively handle mold identification, containment, and eradication on all building surfaces.

Water Damaged Carpet Cleaning

High indoor humidity levels or prolonged exposure to moisture can also lead to water damage in carpets. Moisture-laden air can permeate carpets, causing them to absorb water and become damp. Over time, this moisture can promote mold growth and decay, compromising the integrity of the carpet fibers and underlying structures.

Nu-Gen Cleaning & Restoration offers carpet cleaning services for water damaged carpets using the hot-water extraction method, performed by a skilled and experienced staff. This process involves removing dirt and debris from the carpet using mild detergents and truck-mounted extraction equipment, resulting in a cleaner carpet that dries faster and has better longevity compared to other cleaning methods. The carpet will be thoroughly cleaned to remove debris and dirt, without any residue or chemicals remaining.

Call Us for Water Damage Restoration in West Dundee, IL

Nu-Gen Cleaning & Restoration Water Damage Restoration Team

Nu-Gen Cleaning & Restoration is the company to call when you’re experiencing the effects of water damage in West Dundee, IL. Thanks to our IICRC professional certification and years of experience in the field, we can guarantee you a quick and effective service that restores your water-damaged property and makes it like new again. Whether you have a leaky pipe, basement flooding, storm damage, or another water-related issue, you can count on us to fix it. Contact Nu-Gen Cleaning & Restoration at (815) 569-0702.

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Related Water Damage Repair Tips

Why is the Air Conditioner in my RV Leaking Water?

We acknowledge that these leaks can be more than just an inconvenience as they have the potential to cause water damage to your RV. This blog will discuss the causes of air conditioner leaks in your RV and provide solutions to fix the issue and maintain a dry and well-maintained mobile home.

Why is my AC leaking water outside?

Leaks from the air conditioner can result in significant problems such as structural damage and the growth of mold. There are measures that can be taken to prevent air conditioner leaks. This guide provides information on the main causes of air conditioner leaks and offers tips for preventing these leaks. If air conditioner leaks cause significant damage in your home, it is recommended to contact a water damage restoration professional.

Why It’s Better to Hire a Water Damage Restoration Professional Instead of DIY?

Water damage is a frequently occurring form of damage that can be found in homes and buildings due to the numerous potential causes that often go unnoticed. Excess water can enter homes because of various weather conditions such as rain or floods, as well as internal issues like burst or leaking pipes, leaking fixtures, roof leaks, or high humidity. Water damage can be deceptive as it can be absorbed into the porous building materials of your home. When faced with water damage, it may be tempting to handle the restoration yourself. However, it is recommended to hire a professional who has the necessary experience and equipment to effectively remove hidden water and moisture.

Frequently Asked Questions about Water Damage Restoration

How do I find the best water damage repair company?

Nu-Gen Cleaning & Restoration is acknowledged as one of the prominent companies in water damage cleanup according to specific criteria.

  • They have over 20 years of experience in water damage removal.
  • The technicians have insurance, licenses, and IICRC certifications.
  • For drying and dehumidifying the affected area, advanced equipment is utilized, and mold remediation is carried out if needed.
  • The company has received a significant number of reviews from customers, with a majority of them being positive. The company received the Top Pro 2020 award and has consistently upheld an A+ rating as a BBB Accredited Business.
  • They work with your insurance provider to guarantee that your restoration job is fully covered.

How long does it take to restore a home after water damage?

It is advised to wait around 72 hours for each room to completely dry before commencing any restoration work. The average duration of the restoration process is between 1 and 2 weeks. The duration of mold remediation may be increased if there is considerable damage resulting from mold growth.

Why is water damage so expensive?

Water infiltration can lead to significant damage in multiple areas of your home, such as walls, wood, carpet, roof, and others. These can potentially result in cracks, discoloration, leaks, and the growth of mold. Technical and advanced equipment, along with professional procedures, are necessary to fully dry and restore the damaged areas.

Recent Reviews

Review by Kelly Ann
Restoration Services
Rating 5 5 Star Moving Rating

It is only the first day and the so far the professionalism and the kindness of the workers the cleanup and care of my property and furniture is above and beyond any company I have seen!! Absolutely outstanding and professional company hands down so far!!! Third day!! So far I have had Fransisco Jose Sha-ron Zeke Nick Joey as crew members and all absolutely amazingly outstanding truly and amazing company through and through their professionalism is by far hands down amazing! Great company great workers fast and thorough the owner Moises is on top of everything he actually came out he has had no issues answering questions when I needed I mean when they work for you.. they truly work for you with the utmost care and professionalism and the cleanliness it’s unbelievable!

Review by Stephen Abbs
Restoration Services
Rating 5 5 Star Moving Rating

I had a pipe freeze and burst at my home in the very early hours of Christmas Eve, around midnight. The water damaged my kitchen and went into my basement as well. I called Nu-Gen around 2:00am and Olga answered the phone and set up an appointment for me for the same day, between 8:30-9:30. After calling my insurance company, they said they would send out their own mitigation service so I cancelled my appointment with Nu-Gen. Well, the service that my insurance company contracted never showed up, but to my surprise Olga called me that afternoon to check on things and make sure I was okay. I was incredibly grateful for her checking on me because my insurance company failed me at that point. Later that afternoon Moises, the project manager, came out to assess the situation. They immediately set up the mitigation process and during the next couple of weeks, Moises - and his wonderful crew - Jose and Joey, were out several times to check on the progress of the drying and mitigation process. I am forever grateful for Nu-Gen's help and guidance throughout this entire process. I've recommended their services to my insurance company as well so that they could now have a reliable mitigation service to use in the area and I also expect to use Nu-Gen for the reconstruction work as well.

Review by Dylan
Restoration Services
Rating 5 5 Star Moving Rating

Jose and Leti were wonderful, a third gentleman came to assist, I didn't get his name but they worked well together to solve a tricky dryer vent issue. After spending over an hour cleaning a vent that was no longer in use from second floor( unbeknownst to all of us) we learned previous owners rerouted out the roof. Not once did they act like they were annoyed by this discovery. Very professional and very friendly. I cannot recommend them enough. Great Job Nu-Gen.