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Flood, Sewage, and Burst Pipes Restoration in West Dundee, IL

(815) 569-0702

Indoor flooding is a shock to find in your home or building and if you do not react quickly, it can lead to major damage.  There are several common causes of indoor flooding including natural flooding, sewage backups, and pipe bursts.  Each of these causes results in a significant amount of water on your property that will penetrate the surrounding building materials and furnishings.  Flooding can cause severe structural damage of affected building materials and create the right conditions for mold to appear.  It is also possible for natural flood water to contain sewage and other contaminants that are dangerous for your health.  Calling our professionals as soon as you discover indoor flooding will help limit the damage and get the restoration process started.

Nu-Gen Cleaning & Restoration provides flood damage restoration services in West Dundee, IL to restore homes and businesses affected by flooding, burst pipes, and sewage backups.  Our technicians will remove the flood water, including contaminated water, as well as dry and restore the area using advanced equipment.  We will also clean and disinfect the affected areas to ensure they are safe to use.

Flood Damage CleanupWater Extraction - Flooded Cabinet - Pipe Burst

Finding flooded areas inside the home can make a homeowner’s heart sink.  The sight is overwhelming, and the flooding may result in significant damage.  it is very important to react and call professionals to handle the flood cleanup as soon as possible.

Flooding causes major damage because the water will quickly spread through the surrounding porous building materials and furnishings.  Materials that absorb the water may become warped, stained, and rotted and structural elements like wood and drywall may become compromised which leads to severe structural damage.  Giving the water time to spread will greatly increase the damaged area.

The appearance of mold and mildew is another problem that commonly occurs with flooding.  This is because flooding creates ideal conditions for mold to grow and it can happen within 24-48 hours of the flood occurring.  Mold eats away at the affected materials which causes additional damage, and it can also affect your health as exposure can trigger allergic reactions and even cause more serious infections.

At Nu-Gen Cleaning & Restoration, our technicians can remove standing flood water and fully restore the damage it caused.  We use advanced equipment to ensure that the affected areas are dried, and we will clean and disinfect the property to restore safe conditions.  We can also remove mold growth that has appeared due to the flooding.

The following steps are included in our flood damage restoration services:

  • Water removal: We use advanced water extraction equipment to remove standing flood water. We take the flood water out a certain amount at a time because removing all the water at once can cause the affected materials to experience further damage.
  • Drying and dehumidification: After removing the flood water, we place dehumidification equipment around the affected areas to dry wet materials.
  • Cleaning and restoration: The affected surfaces and materials will be cleaned and restored to their pre-flood condition. We will also remove contaminants and create safer conditions with anti-microbial cleaning.
  • Mold remediation: We can remove any mold that has appeared as a result of the flooding.
  • Repair: We will make sure to fully repair the damaged areas.

Sewage Backup CleaningWater Under Cabinet

Indoor flooding is already damaging enough, but the presence of sewage in the water makes the situation much worse.  Your home may become affected by sewage if there is a sewage backup or if your home is flooded by water that is already contaminated with sewage.

Sewage water is a threat to cause immense damage because porous building materials and furnishings absorb the waste materials as well as the water.  Vulnerable materials like drywall, carpeting, and more will likely become permanently damaged and need to be replaced.  Sewage also typically contains bacteria, viruses, and other dangerous microorganisms that will put those exposed at risk of disease or infection.  You need to make sure everyone on your property avoids water that may be contaminated with sewage.

Our technicians will make sure that all sewage is removed from your property and that the affected areas are disinfected, repaired, and restored to safe conditions.  Our sewage backup cleaning includes the following steps:

  • Sewage removal: Our technicians will completely remove the sewage from your property and find and remove permanently damaged materials.
  • Drying and dehumidification: We will set up drying and dehumidification equipment to thoroughly dry the affected materials after removing the sewage.
  • Cleaning and disinfection: We will ensure that the area is safe with thorough cleaning and disinfection to remove dangerous pathogens.
  • Repair and restoration: All the damage caused by the sewage will be repaired to return the area to its pre-disaster condition.

Burst Pipes

Burst pipes are another potential cause of indoor flooding.  There are several reasons a pipe may burst, including wear and tear, pipe damage, and frozen pipes as ice within a pipe will expand and create pressure that causes a burst.  When a pipe bursts, hundreds of gallons of water can spill out within just a few hours which is why this can result in significant damage.

Shutting off the water main when a pipe bursts will stop the flow of the water, and then you need to call our professionals to contain and restore the damage.  The water from a burst pipe will spread through porous building materials like any other type of flood water which can lead to widespread damage and mold growth.  Our technicians will contain the spread of the water and provide complete flood cleanup services to remove the water from the burst pipe and restore the resulting damage.

Call Nu-Gen Cleaning & Restoration for Water and Flood Damage Restoration

Standing flood water within your home or building from any source requires immediate action to limit and restore the damage and prevent serious issues such as mold growth and structural damage.  If the water flooding your home is contaminated, that makes calling a restoration professional even more urgent.

Nu-Gen Cleaning & Restoration can completely restore your home or business after experiencing flooding from natural floods, sewage backups, and pipe bursts.  You can reach us 24 hours a day at (815) 569-0702 for flood damage restoration in West Dundee, IL.


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Recent Reviews

Review by Kelly Ann
Restoration Services
Rating 5 5 Star Moving Rating

It is only the first day and the so far the professionalism and the kindness of the workers the cleanup and care of my property and furniture is above and beyond any company I have seen!! Absolutely outstanding and professional company hands down so far!!! Third day!! So far I have had Fransisco Jose Sha-ron Zeke Nick Joey as crew members and all absolutely amazingly outstanding truly and amazing company through and through their professionalism is by far hands down amazing! Great company great workers fast and thorough the owner Moises is on top of everything he actually came out he has had no issues answering questions when I needed I mean when they work for you.. they truly work for you with the utmost care and professionalism and the cleanliness it’s unbelievable!

Review by Stephen Abbs
Restoration Services
Rating 5 5 Star Moving Rating

I had a pipe freeze and burst at my home in the very early hours of Christmas Eve, around midnight. The water damaged my kitchen and went into my basement as well. I called Nu-Gen around 2:00am and Olga answered the phone and set up an appointment for me for the same day, between 8:30-9:30. After calling my insurance company, they said they would send out their own mitigation service so I cancelled my appointment with Nu-Gen. Well, the service that my insurance company contracted never showed up, but to my surprise Olga called me that afternoon to check on things and make sure I was okay. I was incredibly grateful for her checking on me because my insurance company failed me at that point. Later that afternoon Moises, the project manager, came out to assess the situation. They immediately set up the mitigation process and during the next couple of weeks, Moises - and his wonderful crew - Jose and Joey, were out several times to check on the progress of the drying and mitigation process. I am forever grateful for Nu-Gen's help and guidance throughout this entire process. I've recommended their services to my insurance company as well so that they could now have a reliable mitigation service to use in the area and I also expect to use Nu-Gen for the reconstruction work as well.

Review by Dylan
Restoration Services
Rating 5 5 Star Moving Rating

Jose and Leti were wonderful, a third gentleman came to assist, I didn't get his name but they worked well together to solve a tricky dryer vent issue. After spending over an hour cleaning a vent that was no longer in use from second floor( unbeknownst to all of us) we learned previous owners rerouted out the roof. Not once did they act like they were annoyed by this discovery. Very professional and very friendly. I cannot recommend them enough. Great Job Nu-Gen.