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Flood, Sewage, and Burst Pipes Restoration in Elgin, IL

(815) 569-0702

When there is standing water in a home or building, it can cause a significant amount of damage.  Your property can be affected by standing water due to natural flooding or excessive rain, pipe bursts, or sewage backups.  Having this amount of water in your property is dangerous because it gets absorbed into the surrounding materials which can lead to serious damage and mold growth.  In many cases of indoor flooding, the water may be contaminated like with sewage backups and natural flooding.  If your home or building is faced with indoor flooding, you need to call restoration professionals immediately to safely remove the water.

At Nu-Gen Cleaning & Restoration, we provide flood damage restoration services in Elgin, IL to clean up water from floods, sewage backups, and burst pipes.  Our technicians can safely extract flood water with our advanced equipment and ensure that the area is dried and restored.  We can also return your property to safe conditions after being affected by contaminated water or sewage.

water and flood damage restoration project -Nu-Gen Cleaning & Restoration

Flood Damage Cleanup

Finding standing flood water in the home is among a homeowner’s worst fears.  The amount of water is overwhelming, and you may not know what actions to take to help limit the damage.  However, fast action is important to prevent the damage from worsening.

Flood water will quickly get absorbed into the surrounding building materials and furnishings which can cause warping and rotting.  This can result in severe structural damage as wood and drywall are quick to absorb water.  The ability for water to spread through porous materials in the home will also allow the damage to spread beyond the area where the initial flooding occurred.

The other danger with indoor flooding is that the flooded area is at risk of mold and mildew.  The water and humidity from the flooding create the ideal conditions for mold to grow and it only takes 24-48 hours after the flooding occurs for mold to appear.  Mold will cause further damage to the affected materials and create a more hazardous situation as exposure to mold can cause health issues.

Our technicians at Nu-Gen Cleaning & Restoration provide effective flood damage cleanup to help homeowners dealing with indoor flooding.  Our technicians will ensure that all flood water is removed, and we will dry and restore the damaged areas.  We can also provide mold remediation if the flooding has caused mold to appear.

You can expect the following from our flood cleanup services:

  • Water removal: Our technicians will extract the flood water using our advanced water extraction equipment. We will make sure to take the water out at a steady pace as removing it too fast can make the damage to the affected materials worse.
  • Drying and dehumidification: We will start the drying process once the water is extracted by placing our dehumidifiers in the affected areas.
  • Cleaning and restoration: After the drying process, we will clean and restore the affected materials. The area is also treated with an anti-microbial to prevent mold growth and remove dangerous contaminants.
  • Mold remediation: If mold growth has appeared as a result of the flooding, we can provide full mold remediation services to remove it.
  • Repair: We can help repair damaged structural elements and materials.


Sewage Backup Cleaning

Flood water containing sewage is much more damaging and dangerous than flooding involving cleaner water.  Sewage typically becomes a problem indoors if there is a sewage backup that caused sewage to enter the home through the drain, or if natural flood water that is already contaminated comes into the home.

Sewage water very quickly causes severe damage because porous building materials and furnishings absorb the waste materials along with the water.  In most cases, damaged carpeting, drywall, and other materials cannot be salvaged and must be removed and replaced instead.  The presence of sewage is also very dangerous as it contains pathogens and dangerous microorganisms that spread disease and infection.  If you suspect that there is sewage in the water in your home, make sure everyone stays away from the area and call our professionals right away.

Our technicians can safely and effectively remove sewage water and restore the affected areas back to safe conditions.  You can expect the following from our sewage cleaning services:

  • Sewage removal: We will safely remove all sewage water from the property as well as permanently damaged materials.
  • Drying and dehumidification: After the removal of the sewage and damaged materials, we will set up dehumidification equipment to ensure that the affected materials are dried.
  • Cleaning and disinfection: The affected areas and materials are thoroughly cleaned and disinfected to remove dangerous materials and restore safe conditions.
  • Repair and restoration: Our technicians can repair the damage caused by the sewage to return your property to its original condition.

Water Damage by Burst Pipes

flood cleanup project -Nu-Gen Cleaning & Restoration

One potential source of indoor flooding is the plumbing system as burst pipes can quickly cause gallons of water to leak into your home.  Pipes may burst for several different reasons including wear and tear, damage to the pipe, and frozen water inside the pipe.  When cold temperatures cause the water within a pipe to freeze, the ice expands, and the pressure created by the pipe eventually causes a burst.

When a pipe burst occurs, you need to immediately shut off the water main and call a professional to handle the water damage.  The water that spills out from a burst pipe is just as dangerous as any flood water as it can cause significant property damage in the surrounding areas and create the right conditions for mold growth.  Our technicians provide complete water damage restoration services to remove the water from a burst pipe and dry and restore the affected areas.

Call Nu-Gen Cleaning & Restoration for Flood and Water Damage Restoration

No matter what has caused a significant amount of standing water in your home or building, it takes fast action to contain and remove the water and get the damage restored.  It is especially urgent to call a professional if the water may be contaminated.

Our professionals at Nu-Gen Cleaning & Restoration are ready to restore your home or business after flooding, burst pipes, and sewage backups.  You can call us 24 hours a day at (815) 569-0702 for flood damage emergencies in Elgin, IL.

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Recent Reviews

Review by Kelly Ann
Restoration Services
Rating 5 5 Star Moving Rating

It is only the first day and the so far the professionalism and the kindness of the workers the cleanup and care of my property and furniture is above and beyond any company I have seen!! Absolutely outstanding and professional company hands down so far!!! Third day!! So far I have had Fransisco Jose Sha-ron Zeke Nick Joey as crew members and all absolutely amazingly outstanding truly and amazing company through and through their professionalism is by far hands down amazing! Great company great workers fast and thorough the owner Moises is on top of everything he actually came out he has had no issues answering questions when I needed I mean when they work for you.. they truly work for you with the utmost care and professionalism and the cleanliness it’s unbelievable!

Review by Stephen Abbs
Restoration Services
Rating 5 5 Star Moving Rating

I had a pipe freeze and burst at my home in the very early hours of Christmas Eve, around midnight. The water damaged my kitchen and went into my basement as well. I called Nu-Gen around 2:00am and Olga answered the phone and set up an appointment for me for the same day, between 8:30-9:30. After calling my insurance company, they said they would send out their own mitigation service so I cancelled my appointment with Nu-Gen. Well, the service that my insurance company contracted never showed up, but to my surprise Olga called me that afternoon to check on things and make sure I was okay. I was incredibly grateful for her checking on me because my insurance company failed me at that point. Later that afternoon Moises, the project manager, came out to assess the situation. They immediately set up the mitigation process and during the next couple of weeks, Moises - and his wonderful crew - Jose and Joey, were out several times to check on the progress of the drying and mitigation process. I am forever grateful for Nu-Gen's help and guidance throughout this entire process. I've recommended their services to my insurance company as well so that they could now have a reliable mitigation service to use in the area and I also expect to use Nu-Gen for the reconstruction work as well.

Review by Dylan
Restoration Services
Rating 5 5 Star Moving Rating

Jose and Leti were wonderful, a third gentleman came to assist, I didn't get his name but they worked well together to solve a tricky dryer vent issue. After spending over an hour cleaning a vent that was no longer in use from second floor( unbeknownst to all of us) we learned previous owners rerouted out the roof. Not once did they act like they were annoyed by this discovery. Very professional and very friendly. I cannot recommend them enough. Great Job Nu-Gen.