ProTech Restoration

(847) 558-6604

Water damage can strike without warning in Mount Prospect—from basement flooding after a storm to a malfunctioning water heater or plumbing leak. Every minute counts when moisture seeps into your floors and walls. That’s why ProTech Restoration is available 24/7 to provide rapid, professional water mitigation services right when you need them.

With more than 20 years of experience serving the Mount Prospect community, we’ve built a trusted reputation for fast response, honest service, and expert craftsmanship. Our IICRC-certified team is proud to be locally recognized and nationally certified—delivering award-winning water damage mitigation that gets your property back to normal, quickly and responsibly.

What is Water Mitigation?

Water mitigation is the first and most urgent step after water intrusion. It’s not just about drying—it’s about stopping further destruction.

Our water mitigation services in Mount Prospect include:

• Emergency water extraction from carpets, floors, and drywall
• Moisture mapping and infrared detection
• Industrial-grade drying and dehumidification
• Cleanup of affected structures
• Antimicrobial application to prevent mold
• Documentation for insurance claims

Whether the cause is a pipe burst, backed-up storm drain, or a failed appliance, our team isolates the problem, controls the spread, and begins drying immediately.

The ProTech Process – How We Handle Water Mitigation

We don’t guess. We diagnose, document, and act quickly:

1. Immediate On-Site Inspection – We arrive 24/7 and assess the situation with thermal imaging and moisture sensors.
2. Water Removal & Containment – Using high-capacity vacuums and extractors, we remove all standing water.
3. Drying & Structural Dehumidification – We dry walls, subfloors, ceilings, and behind baseboards using high-velocity air movers and LGR dehumidifiers.
4. Sanitization & Odor Removal – We disinfect affected areas and neutralize odors caused by bacteria or mold.
5. Ongoing Monitoring – We track moisture levels and adjust equipment as needed.
6. Insurance Documentation – We provide a full breakdown of damage and work performed for your insurance carrier.

Every job is led by a certified technician, and we assign a dedicated project manager to guide you from day one.

Trusted by Local Businesses and Homeowners

From single-family homes near Prospect Golf Course to retail spaces around Randhurst Commons, we’ve earned a reputation for responsive, high-quality service. Here’s why people trust us:

• Locally Owned & Operated in the Northwest Suburbs
• IICRC Certified in Water Damage Restoration
• Rapid Dispatch—We Arrive Within 60 Minutes or Less
• Licensed, Bonded & Insured for Residential and Commercial Properties
• Familiar with Local Codes & Subdivision Drainage Systems

We’ve restored properties in neighborhoods across Mount Prospect — from Brickman Manor and Busse Triangle to Lions Park and Randhurst Village. We know the local infrastructure, including older homes with porous foundations, slab-on-grade builds, and low-lying properties prone to flooding during summer storms or winter thaws.

Emergency? Call Now for Water Mitigation Services in Mount Prospect

If You’re Facing a Water Damage Emergency in Mount Prospect — We’re Ready 24/7
Call (847) 558-6604 – You’ll speak with a live team member, and we’ll dispatch a certified technician within the hour.

Whether it’s standing water in your basement, a burst pipe, a flood from heavy rains, or a sewage backup, time is critical. ProTech Restoration provides fast, professional water mitigation services throughout Mount Prospect to stop the damage at the source and begin cleanup immediately.

Water Damage Mitigation FAQs

Recent Reviews

Review by Amy Jachna

Rating 5

"Had a great experience working with Marshall when we had an emergency leak at my mom’s house. He immediately started working to salvage what we could. I felt like he absolutely understood the urgency, and treated my mom like his own! He and the rest of the team were super easy to work with and answered our (many) questions along the way. They were very transparent about the process which was extremely helpful as this was our first time with this kind of issue in 30+ years of owning the house. We so appreciate ProTech for aiding us during our time of need."

Review by Lynn Gibson

Rating 5

"My experience with ProTech was wonderful from the first visit thru the last. Ben did a great job of evaluating the work that needed to be done and explaining everything to me. Frank and Sergio were great to work with because they were pleasant AND they were so very careful about everything they did. All in all, I give the ProTech team an A+!"

Review by Kelsey Swyter

Rating 5

"I had a pipe burst and subsequent leakage into my basement. At first I thought that we maybe stopped it in time since we could not see obvious damage but Marshall at ProTech said it would be a good idea to check it out anyway and came out within a couple of days. I’m so glad he did since there was more damage than we anticipated. Marshall explained the damage thoroughly using his imaging techniques and provided a quote within the day. Pricing was good and our insurance accepted the proposal immediately. The ProTech team was able to do the water damage mitigation about a week after the incident and on a Saturday no less. Everything was done super quickly and professionally. While I do not want to deal with any more water damage, the repairs using ProTech were painless. I would recommend this company and especially Marshall to anyone in the same situation."

Review by Michelle R.

Rating 5

"After a pipe burst in our basement, we called ProTech at 2 AM. They were here within 45 minutes and immediately got to work. Thanks to them, we avoided major mold issues. Honest, reliable, and fast—can’t thank them enough."

Review by Paul D.

Rating 5

"We had water pouring into our commercial property after a sprinkler head broke. ProTech was incredibly professional and handled everything with the insurance company. Highly recommend for any water damage issue."