Emergency Water Damage Cleanup and Repair Services – Available 24/7
When water unexpectedly damages your home or building, it can feel like everything is on hold. Whether you’re dealing with a flooded basement, a leaking roof, or a pipe that burst overnight, quick action is critical. At RestorationMaster, we provide reliable, prompt, and professional water damage restoration services in Cambridge, MA, tailored to the unique needs of homeowners, landlords, and business owners across the city.
We’ve worked in Cambridge long enough to know that no two properties are alike. From century-old homes in Riverside to modern apartments in Kendall Square, we understand the construction, the risks, and how to fix the problem properly. We’re available 24/7 and respond quickly because we know how important it is to limit damage and get things back on track.
📞 Call anytime, day or night: (781) 604-1476
We serve all of Cambridge and Greater Boston.
What to Do When You Discover Water Damage
Water damage spreads quickly. Here’s what to do right away:
- Shut off the water source if possible (main valve for burst pipes).
- Avoid touching outlets or electronics in wet areas.
- Move items off the floor in affected rooms—especially electronics and valuables.
- Call RestorationMaster immediately. We’re ready 24/7 to respond.
Our team arrives fast, assesses the situation, and begins the cleanup and drying process right away.
Water Damage Restoration Services We Offer in Cambridge
We provide complete residential and commercial restoration solutions. Whether water came from clean tap lines or backed-up sewage, we can handle the cleanup and repairs from start to finish.
We handle:
- Flooded basements
- Frozen or burst pipes
- Overflowing toilets, tubs, and dishwashers
- Roof and ceiling leaks
- Storm-related flooding
- Commercial sprinkler system failures
- Sewage and drain backups
We remove the water, dry everything thoroughly, sanitize affected areas, and repair damaged materials like drywall, insulation, and flooring.
Request a Free Inspection – Speak to a Local Expert (781) 604-1476
Our Process: Start to Finish Restoration
Every water damage restoration job we take on follows a structured, step-by-step process that allows us to address not just the visible damage, but also the hidden problems that could lead to more serious issues later. Here’s a closer look at how we handle your restoration from start to finish:
1. Inspection and Damage Assessment
When we arrive, we don’t just look at what’s wet—we investigate where the water has traveled. Using thermal imaging cameras and moisture detection tools, we identify areas behind walls, under flooring, and inside ceilings that might be holding moisture. This allows us to create a full picture of the damage and form a targeted restoration plan.
2. Water Extraction
Once we’ve mapped out the affected areas, our technicians use professional-grade vacuums and water pumps to remove standing water from floors, carpets, and other surfaces. This step is critical to stop further saturation and reduce the risk of structural damage or mold growth.
3. Drying and Dehumidification
After the visible water is gone, we bring in industrial-strength air movers and dehumidifiers. These machines are positioned throughout the affected space to draw out moisture from wood, drywall, subfloors, and structural components. We closely monitor humidity levels and adjust equipment as needed until the space is completely dry. Water damage often leads to mold growth. Learn about our mold remediation services.
4. Cleaning and Disinfecting
Water often brings in contaminants, especially if it came from a storm, a broken sewer line, or an appliance leak. We thoroughly clean and sanitize all exposed surfaces, including walls, baseboards, furniture, and even air ducts if necessary. This step helps eliminate bacteria, odors, and potential health hazards.
5. Repairs and Restoration
Once everything is clean and dry, we shift to restoring what was damaged. This could include replacing drywall, insulation, or flooring, repainting walls, or rebuilding parts of your home or building. We aim to return the property to the condition it was in before the damage—or better.
Throughout the process, we communicate clearly and keep you informed of what’s happening next. Our goal is to restore not just your property, but your normal routine.
Start Your Restoration Today – Call (781) 604-1476
How Long Does Water Damage Cleanup Take?
One of the first questions homeowners ask is how long the process will take—and the answer depends on the extent of the damage. That said, here’s a general overview of what to expect:
- Water removal happens the same day we arrive.
- Drying process typically takes 3–5 days.
- Repairs can take anywhere from a few days to a few weeks, depending on damage severity.
We provide a complete timeline and keep you updated throughout.
Will Insurance Cover the Damage?
If you’re wondering whether your water damage will be covered by insurance, the short answer is: it depends on the cause and how quickly it was reported.
Most homeowners and commercial property insurance policies do cover sudden and accidental water damage. This includes incidents like burst pipes, appliance malfunctions, and roof leaks caused by storms. However, damage that develops slowly over time—such as long-term leaks—or water intrusion from natural flooding typically requires separate flood insurance coverage.
At RestorationMaster, we’ve worked with all major insurance carriers and understand how to navigate the claims process. We take the burden off your shoulders by:
- Thoroughly documenting the damage using moisture readings, thermal imaging, and photographs
- Providing accurate, itemized estimates that meet industry and insurance standards
- Communicating directly with your insurance adjuster to clarify scope, timing, and repair needs
- Keeping the process organized and transparent, so you aren’t stuck chasing paperwork or answering technical questions
Fast response and proper documentation are key to getting your claim approved. That’s why we act quickly and make sure everything is in order from day one.
What Causes Water Damage in Cambridge?
Cambridge properties are especially at risk due to:
- Old plumbing systems
- Frequent heavy rainstorms and snowmelt
- Aging roofs that allow leaks
- Frozen pipes in winter
- Dense neighborhoods with shared infrastructure
- Overloaded sewer and drainage systems
Water Damage Prevention Tips for Cambridge Properties
To help protect your home or building from future water damage, here are some proactive steps you can take:
- Insulate exposed pipes in basements, crawl spaces, and attics to reduce the risk of freezing.
- Install a sump pump with battery backup, especially if your property is prone to flooding or located near the Charles River or Alewife Brook.
- Clean out gutters and downspouts at least twice a year to prevent water from backing up onto your roof or pooling near your foundation.
- Check your roof each year—look for damaged or missing shingles, cracked flashing, or clogged roof vents before winter.
- Seal basement walls, floors, and windows using waterproof coatings and caulk to block groundwater seepage.
- Install water leak detectors under appliances, behind toilets, or near your water heater to catch small issues before they become major problems.
Areas We Serve in Cambridge and Beyond
- Harvard Square
- Kendall Square
- Porter Square
- East Cambridge
- Central Square
- North Cambridge
- Riverside
- We also service Somerville, Arlington, Belmont, Watertown, and the Greater Boston area.
Your Local Restoration Partner for Water Damage Repair in Cambridge, MA
Cambridge is a city with a rich mix of old homes, new construction, and commercial spaces. That variety also means that water damage looks different from one property to the next. A cracked pipe in a 100-year-old home in Riverside isn’t the same as a sprinkler failure in a biotech lab near Kendall Square. We understand these differences and treat every situation with care.
Here’s what sets us apart:
- Local response team – We’re nearby and often arrive in under an hour.
- IICRC-certified technicians – Trained to handle residential and commercial losses.
- Licensed and insured – Work you can trust from a fully qualified team.
- Start-to-finish restoration – From water extraction to repairs, we do it all.
- We handle insurance claims – You won’t have to manage the paperwork alone.
Call Now for Water Damage Restoration in Cambridge, MA
You shouldn’t have to wait or wonder what happens next. Whether it’s a sudden pipe burst or a flooded basement, we’re here to help you take control of the situation and get your property back to normal.
📞 Call (781) 604-1476 now — We respond fast and work hard to restore your space the right way.
Serving Cambridge, MA and surrounding areas. On call 24/7. Ready when you need us.
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Frequently Asked Questions
Can water damage cause electrical hazards?
Absolutely. Water and electricity don’t mix. Flooding can damage wiring, outlets, and appliances, creating risks of shocks or fires. Our technicians coordinate with licensed electricians when necessary to ensure your property is safe during and after restoration.
Is it safe to stay in my home during restoration?
Often yes, especially for minor water damage. For extensive flooding or sewage-related water, we may recommend temporary relocation for your health and comfort. We’ll discuss the best options based on your situation.
Will my belongings be saved after water damage?
Many items can be restored if treated promptly. Our team uses specialized drying and cleaning techniques for furniture, electronics, documents, and more. We’ll evaluate what can be saved and provide guidance on restoration versus replacement.
What equipment do you use for water damage restoration?
We use industry-leading tools including moisture meters, thermal imaging cameras, truck-mounted water extractors, industrial air movers, and commercial dehumidifiers. This advanced equipment ensures thorough water removal and drying.
Is water damage restoration covered by renters insurance?
Often yes, but it depends on your policy. Many renters insurance plans cover sudden water damage like burst pipes. We recommend reviewing your policy and contacting your insurer. We’re happy to help document damage for your claim.
How can I prepare my home for the rainy season?
Clear gutters and downspouts, inspect your roof and basement for leaks, test sump pumps, and ensure proper grading around your foundation to direct water away. We also offer seasonal inspections to catch potential problems early.
More Information on Water Damage Repair
How to know if water damage is fresh or old?
One essential part of dealing with water damage is figuring out whether it’s new or old. Knowing this helps you understand how severe the issue is and what actions to take. In this guide, we’ll discuss ways to tell the difference between fresh and old water damage, giving you the knowledge you need to address the problem effectively.
What does a winter freeze mean for your pipes?
With the arrival of winter comes a pressing concern for homeowners: the potential for frozen pipes. As temperatures plummet, the risk of pipes freezing increases, potentially leading to costly damage. In this blog, we’ll examine the impact of winter freezes on plumbing systems and provide actionable tips to prevent pipe-related issues during the colder months.
How to prevent water damage behind shower tiles?
Preventing water damage behind shower tiles is crucial for a strong bathroom and saving on repairs. Start by waterproofing properly before installing tiles, using top-notch materials and following instructions closely. Invest in quality tiles, grout, and sealants for better durability against moisture. Using a shower curtain or door, ensuring good ventilation, and fixing plumbing leaks quickly also help maintain a safe shower space.
Recent Reviews
Samantha Hibberd
"I called literally everyone to come out and clean the underneath of our trailer when we had a septic and water line break. No one was willing to do the job and RestorationMaster were the last people I called. It was the easiest transaction and someone was able to come that day to come look at it and they were back within a few days to get the job done. Super grateful!"
Efonthedl
"Couldn’t be happier! The folks over at RestorationMaster are knowledgeable, competent and extremely helpful. From start to finish, they walk you through the process. Explanatory and concise. They ensure the process is seamless and effortless without worry. Thank you to the entire team, especially Christine, Brianna and Roberto for your time, patience and kindness! 5 star all around!"
Michelle Glover
“They responded quickly, were respectful of our home and responsive to our requests. Services: Fire damage cleanup & repair”
Michael Long
“RestorationMaster was helpful and prompt in resolving our water damage and associated cleanup operation. Positive: Responsiveness, Punctuality, Professionalism. Services: Mold inspection, Water damage-related cleanup & repair, Water damage-related mold removal.”
Al T.
“The water supply line to our refrigerator ice-maker burst and leaked water all over the hardwood floor and into the basement. After we got a plumber to shut the water valve which was located behind the built-in refrigerator, RestorationMaster came to do remediation. Marvin and his crew measured the moisture in our walls and floors, removed the baseboards and drilled holes into the wall. They then set up equipment in our kitchen and basement. Marvin came by the next day to check on progress, moved some equipment around and then came back 3 days later to do a final check. Their actions saved our wooden floors! Marvin and his crew were truly awesome - professional, courteous and friendly throughout. Highly recommended. Positive: Responsiveness, Punctuality, Quality, Professionalism, Value. Services: Water damage-related cleanup & repair.”
Migdalia Curet-Wiggins
“Very Professional and quick response”