RestorationMaster
At RestorationMaster, we provide professional hoarding cleanup services in Cambridge, MA with compassion, discretion, and respect. We understand that hoarding is more than just a cleaning issue — it’s a deeply personal struggle often tied to emotional and psychological challenges. Our team is trained not only in hazardous material removal and deep cleaning, but also in working with sensitivity and care for those impacted by hoarding behaviors. Call our experts today at (781) 604-1476.
Understanding Hoarding: A Delicate Situation
Hoarding disorder is classified as a mental health condition where individuals find it difficult to part with possessions, regardless of their value. Over time, excessive clutter can block access to key areas in the home, create fire hazards, attract pests, and lead to biohazardous conditions such as mold, bacteria, or even waste accumulation.
Our hoarding cleanup services go beyond debris removal. We help restore safe living conditions while treating each client with dignity.
Our Hoarding Cleanup Process
Hoarders are afraid to throw anything away as they can’t tell the difference between valuable or worthless. The piles of accumulated items keep getting larger and larger until they block off most of the living space in the hoarders’ homes. Cleaning becomes impossible, so lots of dirt and dust gather among the accumulated items and health risks drastically increase because of the resulting mold and bacteria growth, pest infestation, poor sanitary conditions, fire hazards, etc. Our technicians follow a proven step-by-step approach to ensure thorough cleanup and client well-being:
- Initial Assessment: We begin with a respectful consultation to understand the situation and build a customized cleanup plan.
- Client Communication: We work closely with the individual and/or family members to explain the process and gain consent.
- Clutter and Debris Removal: Items are sorted carefully into what can be kept, donated, recycled, or disposed of, with the homeowner’s input.
- Biohazard and Waste Disposal: We safely handle and remove hazardous materials including mold, rodent droppings, spoiled food, and more.
- Deep Cleaning and Sanitizing: Once the space is cleared, we disinfect and deodorize surfaces to eliminate bacteria, viruses, and foul odors.
- Repairs and Restoration: If needed, we perform repairs for structural damage, mold remediation, or minor renovations.
- Follow-Up Support: We can refer mental health professionals or local social services for ongoing support as needed.
Why Choose RestorationMaster in Cambridge, MA?
- Discreet, Non-Judgmental Team
- Trained in OSHA, EPA, and IICRC Standards
- Available 24/7 for Emergencies
- Local, Licensed, and Insured
- Respectful of Client’s Privacy and Property
When to Call for Help
If you notice any of the following in your home or a loved one’s home, it may be time to reach out:
- Rooms or hallways are no longer accessible
- Stacked newspapers, boxes, or items reaching dangerous heights
- Mold, odor, or insect infestations
- Stress, embarrassment, or fear of eviction due to clutter
You are not alone — and there is no shame in asking for help. Call (781) 604-1476.
Book Hoarding Cleanup Service in Cambridge, MA
At RestorationMaster, we’re here to help you reclaim your space — with understanding, efficiency, and compassion. Contact us today at (781) 604-1476 or fill out our online form to request a free assessment. Let’s work together to create a cleaner, safer, and more comfortable home. We proudly serve Cambridge, MA and surrounding communities including Somerville, Arlington, Belmont, Medford, and the greater Boston area.
If you’re wondering-how to convince someone to get hoarding help? you’re not alone. Our team understands the emotional toll hoarding can take on families. We offer non-judgmental guidance and can assist in facilitating conversations that encourage positive action and long-term change.
Related Hoarding Cleaning Services Near You
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- 24/7 Hoarding Cleaning for Nashua, NH
- Hoarding Cleaning Services in Peabody, MA
- Professional Hoarding Cleaning Services for Rochester, NH
- Hoarding Cleaning Service for Stoneham, MA
Frequently Asked Questions
Will you clean the home without the customer being present?
At RestorationMaster, we believe in involving our clients throughout the cleaning process to ensure their comfort and trust. While we prefer the customer to be present, we understand that certain situations may prevent this. In such cases, with the client’s informed consent, we can proceed, ensuring they are kept updated and involved in key decisions.
How involved must the customer be in the cleaning process?
Your involvement is crucial. We aim to build trust and provide guidance, encouraging clients to participate actively in decision-making, especially when determining which items to keep, donate, or discard. Our team is trained to support you through any challenges during the cleanup.
What if you encounter hazardous conditions during the cleanup?
Safety is our top priority. Our professionals are trained to identify and handle hazardous situations, including structural issues, mold, or biohazards. Upon discovery, we will inform you immediately and discuss the best course of action to address these challenges safely.
Do you provide assistance in maintaining the home after the cleanup?
Yes, we offer post-cleanup support by developing a personalized maintenance plan to help you keep your home organized and clutter-free. Additionally, we conduct follow-up calls to check on your progress and provide further assistance if needed.
Are your hoarding cleanup services covered by insurance?
Coverage depends on your specific insurance policy. We recommend contacting your insurance provider to determine if hoarding cleanup is included. Our team can assist by providing necessary documentation for your insurance claims.
How long does the hoarding cleanup process take?
The duration varies based on the severity of the hoarding situation and the size of the property. After our initial assessment, we’ll provide an estimated timeline tailored to your specific circumstances.
Do you offer services for animal hoarding situations?
Yes, we have experience handling animal hoarding cases, addressing both the clutter and the sanitation issues that arise. Our team works compassionately to ensure the safety and well-being of both the residents and the animals involved.
Recent Reviews
Samantha Hibberd
"I called literally everyone to come out and clean the underneath of our trailer when we had a septic and water line break. No one was willing to do the job and RestorationMaster were the last people I called. It was the easiest transaction and someone was able to come that day to come look at it and they were back within a few days to get the job done. Super grateful!"
Efonthedl
"Couldn’t be happier! The folks over at RestorationMaster are knowledgeable, competent and extremely helpful. From start to finish, they walk you through the process. Explanatory and concise. They ensure the process is seamless and effortless without worry. Thank you to the entire team, especially Christine, Brianna and Roberto for your time, patience and kindness! 5 star all around!"
Michelle Glover
“They responded quickly, were respectful of our home and responsive to our requests. Services: Fire damage cleanup & repair”
Michael Long
“RestorationMaster was helpful and prompt in resolving our water damage and associated cleanup operation. Positive: Responsiveness, Punctuality, Professionalism. Services: Mold inspection, Water damage-related cleanup & repair, Water damage-related mold removal.”
Al T.
“The water supply line to our refrigerator ice-maker burst and leaked water all over the hardwood floor and into the basement. After we got a plumber to shut the water valve which was located behind the built-in refrigerator, RestorationMaster came to do remediation. Marvin and his crew measured the moisture in our walls and floors, removed the baseboards and drilled holes into the wall. They then set up equipment in our kitchen and basement. Marvin came by the next day to check on progress, moved some equipment around and then came back 3 days later to do a final check. Their actions saved our wooden floors! Marvin and his crew were truly awesome - professional, courteous and friendly throughout. Highly recommended. Positive: Responsiveness, Punctuality, Quality, Professionalism, Value. Services: Water damage-related cleanup & repair.”
Migdalia Curet-Wiggins
“Very Professional and quick response”
