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Hoarding Cleaning Services in Peabody, MA

ServiceMaster by Disaster Associates, Inc.

(781) 350-5510

To an outside observer, hoarding may seem like a simple problem.  The person affected has let too much clutter build up in the home which means it is time to do some cleaning.  However, hoarding is much more complicated.  Those who hoard have a mental disorder with a high level of anxiety that prevents them from throwing anything away.  The clutter from hoarding can grow to dangerous levels and make the home unsafe or unsanitary, which is why it is important to approach a hoarder about cleaning the home.  At ServiceMaster by Disaster Associates, Inc., we can help those affected by hoarding in Peabody, MA clean and restore their homes with our hoarding cleaning services.  Our technicians can provide effective cleaning services in the most extreme situations, and we take a respectful approach and include the affected individual in the process.

Hoarding Cleanup in Peabody, MA

Hoarding cleaning services are needed in this hoarder's house in Peabody, MAin

Big hoarding mess in an over-stuffed suburban garage.

If you have a friend or family member in Peabody, MA who struggles with hoarding, it is important for you to try and reach out to them for help because hoarders rarely seek help on their own.  A person whom the hoarder trusts should attempt to intervene by helping the individual understand that there is no need for them to feel embarrassed, but that it is urgent for their own safety to clean the home.  Once the hoarder agrees to move forward with the cleaning, you can contact ServiceMaster by Disaster Associates, Inc. for professional assistance.  Our technicians can help create a cleaning plan and thoroughly clean and disinfect the home using advanced equipment and cleaning products.

Our hoarding cleaning services include these basic steps:

  • Valuable items like money, jewelry, and other keepsakes are saved.
  • Unwanted items are recycled, donated, or thrown away.
  • We help decide what to do with each item while leaving the final decision to the affected individual.
  • We will donate unwanted items or take them to friends and family members.
  • We will assist with necessary paperwork from attorneys, trusts, and government agencies.

3 Phase Hoarding Cleaning Approach

Earning the trust of the hoarder and keeping them in charge of all decisions is extremely important when it comes to hoarding cleaning.  At ServiceMaster by Disaster Associates, Inc., we take a carefully designed approach to hoarding situations to help establish a personal relationship and mutual respect with the hoarder before any cleaning takes place.  This approach is divided into the following three phases:

Phase 1: Building a Personal Connection Hoarding cleaning services in Peabody, MA

  • We try to assess the extent of the situation without entering the home.
  • We build a personal relationship with the affected individual to earn their trust and respect before proceeding.
  • If the individual agrees to proceed with the cleaning, we will help form a cleaning plan with the individual and their family, and we may also involve a counseling professional.

Phase 2: Implementing the Cleaning Plan

  • We will form the cleaning plan with the help of the individual and their family to remove unwanted clutter from the home.
  • Once the unwanted items are removed, we will help clean and reorganize the home.
  • We can help the affected individual make the final decisions regarding whether to throw away, recycle, or donate their unwanted items, while leaving them with the final decision.

Phase 3: Follow Up

  • After the home is cleaned, we will help form a plan for the individual to keep the home clean.
  • We will follow up over the phone to check the progress of the maintenance plan. Our technicians will come back to the house for further services if necessary.

When homes become too cluttered from hoarding, there is an increased risk of fire, injuries, and mold or bacteria growth that can make those in the home sick.  It is very important to approach someone you know with a hoarding problem, but do it in a respectful manner and let the individual decide whether to go through with the cleaning.  ServiceMaster by Disaster Associates, Inc. is ready to help those in Peabody, MA that are ready to clean out their homes with our hoarding cleaning services.  You can call us at (781) 350-5510 for more information about these services.

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The gentlemen were pleasant, thoughtful and understanding concerning the water damage and associated problems. They offered suggestions and provided helpful information concerning how to resolve the damage.

The crew was fantastic!

Newton, MA
Your responsiveness to service calls was great! The crew knew exactly what they needed to do, and I felt we were accommodated well especially during the time of emergency. The only two things I think can be improved are 1) more proactive follow-ups with customers, and 2) provide additional services such as fixing up the baseboard and other places that needed to be removed to assess water damage. While the case rep was very responsive to calls and emails, I did have to send follow-up emails to see when the crew would be back to check the status and when they would remove the fans, etc. Also, it is a bit cumbersome having to arrange another company to come in and fix up the wall, baseboards, reinstall insulation, etc. It would be great to have one-stop shop kind of service where you also provide simple repair services such as fixing up the baseboards, etc.
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