(847) 558-6604
Hoarding is a complicated issue that can have very serious effects for the hoarder as well as their family and friends.  It is considered a mental disorder that is caused by underlying anxiety issues and in most cases, those affected lose the ability to throw away or part with any item they have collected in their home.  This allows for an accumulation of hoarded items that will block areas of the home, increase the risk of fire, and create conditions for mold and mildew to grow which can have negative health effects.  ProTech Restoration provides hoarding cleaning services to help remove hoarded items as well as clean and restore the homes of those who struggle with hoarding in Schaumburg, IL.  We can help the individual make decisions regarding what items to keep and we will disinfect and rearrange the home to restore clean, safe living conditions.

People who are affected by hoarding allow all types of objects including newspapers, food products, and sometimes animals to collect in their homes because the anxiety behind hoarding behaviors prevents them from throwing anything away.  This creates a mess in the home that is often embarrassing to the affected individual and hazardous for the health and safety of those within.  Hoarded items and other debris create the right conditions for mold, bacteria, and other harmful materials to thrive which can cause allergic reactions or illnesses among those who are exposed.  This makes it crucial to reach out to someone who struggles with hoarding issues to help them restore the home before the situation becomes too dangerous.  Individuals who struggle with hoarding do not normally reach out for help on their own and often need a close friend or family member to intervene.

Pack-Out Services

At ProTech Restoration, our technicians have the certification and equipment to fully clean and restore the homes of hoarders, regardless of the condition of the home.  We will remove unwanted objects and debris while saving valuable items as well as completely clean and sanitize the home to restore safe living conditions.  We understand that hoarding is a sensitive issue and we make sure to build a personal connection with the affected individual based on trust and involve the individual in the cleaning process.  Our hoarding cleaning services include the following basic steps:

• Salvaging jewelry, photos, and other valuable or sentimental objects
• Assistance with decisions on whether to keep, throw away, donate, or recycle hoarded items
• Disposal or donation of unwanted items
• Help delivering unwanted items to friends or family members
• Help with necessary paperwork from attorneys, trusts, and government agencies

Watch RestorationMaster for more information on disinfection services

Hoarding Cleaning Services from ProTech Restoration

ProTech Restoration uses a new approach to hoarding cleaning that was created by ProTech Restoration Restore and the host of Hoarders Matt Paxton.  The point of this approach is to establish a personal connection with the affected individual to earn their trust and then create and implement a cleaning plan with their help and participation.  This three phase hoarding cleaning approach includes the following steps:

Phase 1: Building a Personal Connection

• We attempt to understand the scope of the problem before actually entering the home.
• We build a personal connection with the individual to earn their trust and respect.
• We begin forming a cleaning plan with the individual and their family. If necessary, we will refer the individual to a professional counselor at this stage.

Phase 2: Implementation of the Cleaning Plan

• We finalize the cleaning plan with the individual.
• We will remove unwanted items and debris and rearrange what is left in the home.
• We will provide assistance with the decision of what to do with each item while leaving the final say to the individual.

Phase 3: Follow Up

• We help create a cleaning plan that the individual can follow after we finish to keep their home clean.
• We do phone call follow ups to check and see if the cleaning plan is being followed. Our technicians will return to the home if more cleaning is needed.
• We keep the individual involved and in control of the process.

Contact Us for Hoarding Cleaning Services for Schaumburg, IL

Hoarding is a difficult issue to deal with and it has very dangerous consequences for those affected and their families.  If someone you know in the Schaumburg, IL area is affected by hoarding, reach out to them and call ProTech Restoration for our hoarding cleaning services.  We can effectively clean out and disinfect the home while keeping the individual involved in the process.  You can call us anytime at (847) 558-6604 to learn more about our hoarding cleaning process.

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Frequently Asked Questions

Helpful Tips For Hoarding Situations

How to help a parent who hoards?

Parents may hoard for various reasons, often linked to emotional and psychological struggles. Many have experienced trauma or loss, making it difficult to let go of belongings as they seek comfort in their possessions. Additionally, some parents struggle with perfectionism or fear of making the wrong choice, which can lead to clutter accumulating over time. Understanding these reasons can help family members come up with a solution.  Here are some steps to consider:

• Have an Open Conversation
• Offer Your Support
• Take It Slow
• Be Patient
• Set boundaries

Hoarding Cleanup Do’s and Dont’s

Cleaning up a hoarded space can be tough, but having a solid plan can make it easier. Whether you’re helping a family member or handling the situation yourself, it’s important to know the do’s and don’ts of hoarding cleanup. This process requires care, patience, and a thoughtful approach to ensure everything goes smoothly. In this blog, we’ll share helpful tips for a successful cleanup and point out common mistakes to avoid. By following these guidelines, you can create a healthier living space and support those affected by hoarding.

Recent Reviews

Review by Amy Jachna

Rating 5

"Had a great experience working with Marshall when we had an emergency leak at my mom’s house. He immediately started working to salvage what we could. I felt like he absolutely understood the urgency, and treated my mom like his own! He and the rest of the team were super easy to work with and answered our (many) questions along the way. They were very transparent about the process which was extremely helpful as this was our first time with this kind of issue in 30+ years of owning the house. We so appreciate ProTech for aiding us during our time of need."

Review by Lynn Gibson

Rating 5

"My experience with ProTech was wonderful from the first visit thru the last. Ben did a great job of evaluating the work that needed to be done and explaining everything to me. Frank and Sergio were great to work with because they were pleasant AND they were so very careful about everything they did. All in all, I give the ProTech team an A+!"

Review by Kelsey Swyter

Rating 5

"I had a pipe burst and subsequent leakage into my basement. At first I thought that we maybe stopped it in time since we could not see obvious damage but Marshall at ProTech said it would be a good idea to check it out anyway and came out within a couple of days. I’m so glad he did since there was more damage than we anticipated. Marshall explained the damage thoroughly using his imaging techniques and provided a quote within the day. Pricing was good and our insurance accepted the proposal immediately. The ProTech team was able to do the water damage mitigation about a week after the incident and on a Saturday no less. Everything was done super quickly and professionally. While I do not want to deal with any more water damage, the repairs using ProTech were painless. I would recommend this company and especially Marshall to anyone in the same situation."