ProTech Restoration
Serving Lake County, part of Cook County, IL and the surrounding areas, we can be reached 24/7/365
Flooding inside your home or commercial property is a serious problem that requires fast, professional attention. Even small amounts of water can lead to significant issues if left untreated—causing structural damage and promoting mold growth that can spread rapidly.
At ProTech Restoration, we specialize in comprehensive flood damage restoration services for homes and businesses throughout Arlington Heights and the surrounding areas. With our advanced equipment and highly trained technicians, we respond promptly to extract water, dry affected areas, and restore your property to pre-flood condition.
Types of Floodwater We Handle
Floodwater is classified into three categories based on contamination levels, and each requires specific cleanup approaches to protect your health and property:
- Clean Water (Category 1):
This is water from a clean source such as broken pipes, rainwater, or melting snow. While it may cause damage, it poses minimal health risks if addressed promptly. - Gray Water (Category 2):
This water is moderately contaminated and may come from sources like dishwasher or washing machine overflows, or minor sewage leaks. It can cause illness or discomfort if exposure is prolonged, so proper treatment is essential. - Black Water (Category 3):
This is highly contaminated water from sources such as sewage backups, floodwaters from rivers or lakes, or water containing hazardous chemicals or biological contaminants. It poses serious health risks and requires specialized equipment, safety gear, and disposal methods.
Need emergency cleanup for floodwater—no matter the type? ProTech Restoration is just a call away. Dial (847) 558-6604
Our Flood Damage Restoration Process, Arlington Heights, IL
ProTech Restoration follows a proven, step-by-step process to make sure your home or business is restored the right way—from the moment we arrive to the final repairs. Here’s how we get you back to normal:
1. Fast Emergency Response & Inspection
We show up quickly—day or night—ready to help. Our technicians inspect the affected areas, check for hidden water and moisture, and create a clear plan to guide the cleanup and restoration work.
2. Efficient Water Removal
Using high-powered pumps and extraction tools, we remove all standing water as quickly as possible. Whether it’s a few inches of water or a completely soaked basement, we’re equipped to handle it right away and prevent further spread.
3. Thorough Drying & Dehumidification
Once the water is gone, we focus on drying out every surface. Our industrial-strength fans and dehumidifiers pull moisture from walls, flooring, subfloors, and other porous materials. This helps stop mold before it starts and protects the structure of your property.
4. Complete Cleaning & Disinfection
Floodwater often brings in dirt, bacteria, and other contaminants. We thoroughly clean and sanitize all affected surfaces using EPA-registered products to remove harmful residues and odors—making the space safe again for your family or staff.
5. Repairs and Restoration Work
We finish the job by repairing or replacing materials that were damaged—like drywall, insulation, flooring, and trim. Our team works carefully to bring your space back to its original condition and restore the comfort and function you expect.
Commercial and Residential Flood Damage Restoration
The reason you need to react to indoor flooding immediately is because the flooring, woodwork, drywall, and insulation in your home are porous and will absorb large amounts of water. This can result in minor damage like warping and discoloration or major structural damage if the water penetrates deeply enough to weaken the materials. The widespread moisture caused by indoor flooding also puts a large area of the affected home or building at risk for experiencing mold growth.
Our technicians are dedicated to helping homes and business faced with flooding issues by extracting the flood water and restoring the damaged areas to their previous condition. We start by removing the flood water with our water extraction equipment and then set up dehumidifiers to dry wet materials. We will then repair any damage caused by the flooding and get the areas cleaned and restored.
For more information on water damage restoration, watch RestorationMaster video:
Flooding from Burst Pipes
A frequent cause of indoor flooding is burst pipes, especially during Chicago’s harsh winters. Frozen water expands inside pipes, increasing pressure until pipes rupture. Aging or damaged pipes can also burst in warmer seasons, causing unexpected flooding.
We provide full cleanup and repair services for burst pipe incidents — from water removal to pipe repair — helping you avoid repeat problems. To reduce risk, keep pipes insulated in cold months and check regularly for signs of wear.
Why Choose ProTech Restoration?
When it comes to flood damage cleanup, you need a restoration company that brings experience, reliability, and results. At ProTech Restoration, we’re proud to be the trusted choice for homeowners and businesses across Arlington Heights and the greater Chicago area. Here’s why:
- We’re proudly certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC)—the gold standard in the industry. Our team is professionally trained and follows the most up-to-date practices to deliver safe, effective restoration.
- Flooding and water damage can’t wait. Our crew is on-call 24/7/365 and responds quickly to limit further damage and begin the recovery process right away.
- From water removal and structural drying to repairs, drywall, and even painting, we handle every part of the restoration in-house. No need to call multiple contractors—we take care of it all.
- We’re proud to be a 5-star rated company, with hundreds of satisfied customers. We back every job with a 100% satisfaction guarantee
- Our commitment to quality and customer care has earned us an A+ rating with the BBB, reflecting our long-standing reputation for honesty, reliability, and service excellence.
- We’ve been named the #1 Damage Restoration Company in Chicago by Best Pick Reports for 12 years in a row—a reflection of our dedication to quality work and exceptional service.
Call ProTech For Flood Cleanup and Restoration Now For Your Property in Arlington Heights IL
The effects of indoor flooding can be very severe as extensive structural damage and widespread mold growth are each potential issues. Our technicians have the experience and the equipment to help restore flooded homes and businesses in Arlington Heights, IL area. Give us a call anytime, 24 hours a day at (847) 558-6604 to respond to your flood damage emergencies.
Related Flood Cleanup Services in Lake County and other IL locations:
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Frequently Asked Questions
How long does it take to dry out a flooded home or business?
Drying typically takes 3 to 5 days under standard conditions, depending on:
- The amount of water
- The type of materials affected (e.g., wood vs. concrete)
- Ventilation and ambient humidity
What areas of my home are most vulnerable to water damage during a flood?
Floodwater typically affects:
- Basements due to gravity
- Drywall and insulation (they absorb moisture quickly)
- Flooring like hardwood, carpet, and subfloor
- Electrical systems and HVAC units if submerged
These materials may need removal if saturated beyond recovery.
Will everything be restored, or will some materials need replacement?
We aim to restore as much as possible. However, materials like:
- Soaked drywall (if affected over 48 hours)
- Carpet padding exposed to gray or black water
- Warped wood floors
are usually replaced. Restoration decisions follow IICRC drying and material decontamination standards.
Does insurance cover flood damage?
- Homeowners insurance usually covers sudden water damage from burst pipes or appliance malfunctions.
- Flood damage from external sources (like heavy rain or sewer backups) is typically only covered if you have separate flood insurance through the NFIP.
We work directly with your adjuster to document the damage and assist with claim submission.
How much does flood damage restoration cost?
The cost of flood damage restoration isn’t one-size-fits-all—it really depends on a few key factors:
- How much water got in and how long it sat
- The type of water involved (clean, gray, or contaminated black water)
- The size of the affected area
- What materials or structures need to be repaired or replaced
For most homes and businesses, cleanup and restoration typically fall between $3,000 and $10,000. However, if the flooding is extensive or involves contaminated water, costs can go higher.
At ProTech Restoration, we always provide a clear, written estimate after inspecting the damage. If you’re filing an insurance claim, we’ll also work directly with your adjuster to help you navigate the process and avoid surprises.
Recent Reviews
Review by Amy Jachna
"Had a great experience working with Marshall when we had an emergency leak at my mom’s house. He immediately started working to salvage what we could. I felt like he absolutely understood the urgency, and treated my mom like his own! He and the rest of the team were super easy to work with and answered our (many) questions along the way. They were very transparent about the process which was extremely helpful as this was our first time with this kind of issue in 30+ years of owning the house. We so appreciate ProTech for aiding us during our time of need."
Review by Lynn Gibson
"My experience with ProTech was wonderful from the first visit thru the last. Ben did a great job of evaluating the work that needed to be done and explaining everything to me. Frank and Sergio were great to work with because they were pleasant AND they were so very careful about everything they did. All in all, I give the ProTech team an A+!"
Review by Kelsey Swyter
"I had a pipe burst and subsequent leakage into my basement. At first I thought that we maybe stopped it in time since we could not see obvious damage but Marshall at ProTech said it would be a good idea to check it out anyway and came out within a couple of days. I’m so glad he did since there was more damage than we anticipated. Marshall explained the damage thoroughly using his imaging techniques and provided a quote within the day. Pricing was good and our insurance accepted the proposal immediately. The ProTech team was able to do the water damage mitigation about a week after the incident and on a Saturday no less. Everything was done super quickly and professionally. While I do not want to deal with any more water damage, the repairs using ProTech were painless. I would recommend this company and especially Marshall to anyone in the same situation."
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