ProTech Restoration | Certified Local Experts
Water damage can occur with little warning—but the aftermath can affect your property for years if not handled correctly. At ProTech Restoration, we provide comprehensive water damage restoration services in Arlington Heights, IL, to help homeowners and businesses recover from water-related disasters.
From initial inspection to complete structural drying and repairs, our team delivers reliable, professional service—on time and to industry standards. We are IICRC-certified, fully insured, and committed to restoring your property with care and precision.
Expert Water Damage Restoration Services in Arlington Heights, IL
Whether it’s a sudden pipe burst, leaking roof, appliance malfunction, or water seeping into your basement after a storm, water intrusion can escalate quickly—damaging walls, flooring, electrical systems, and more. Our restoration process is thorough, efficient, and proven to mitigate the effects of water damage.
What’s Included in Our Water Damage Restoration Process?
1. Initial Assessment and Moisture Mapping
We begin with a full property inspection, documenting affected areas with moisture meters and thermal imaging. This allows us to track visible and hidden moisture inside walls, ceilings, floors, and insulation.
2. Water Extraction
We use commercial-grade pumps, wet vacuums, and truck-mounted extractors to remove standing water as quickly as possible. Quick extraction is essential—it not only limits structural damage but also helps prevent microbial growth.
3. Structural Drying and Dehumidification
Once the water is removed, we install high-powered air movers and industrial dehumidifiers to dry all affected areas. This includes flooring systems, drywall, wood framing, and other building materials. Drying is monitored daily and adjusted for optimal airflow and humidity control.
4. Sanitization and Odor Control
Standing water often contains contaminants, especially in cases of gray or black water. We apply EPA-registered antimicrobial treatments to disinfect surfaces and eliminate bacteria, mold spores, and lingering odors.
5. Final Inspection and Moisture Verification
Before we consider a project complete, we perform a final inspection and moisture check to confirm that everything is dry and restored to pre-loss conditions—ready for reconstruction or re-occupancy.
Watch: How ProTech Restoration Handles Water Damage
Get a behind-the-scenes look at our restoration process and meet the team who’ll be working to restore your home or business.
Types of Water Damage We Specialize In
We provide restoration services for all types of water damage scenarios, including:
- Freshwater leaks (pipe breaks, appliance overflow)
- Sewer backups and toilet overflows
- Basement flooding or any form of flooding.
- Storm or rainwater intrusion
- Frozen or burst pipes
- Attic and roof leaks
- Commercial water damage (sprinkler malfunctions, HVAC leaks)
Whether you’re dealing with Category 1 (clean water) or Category 3 (sewage-contaminated water), we have the training and equipment to handle the job safely and effectively.
Why Immediate Water Restoration Is Essential
Water doesn’t just soak surfaces—it penetrates building materials and creates the perfect environment for mold and structural decay. If not dried and treated professionally:
- Mold can begin growing within 24 to 48 hours. During such instances we also provide mold cleanup post damage.
- Drywall and insulation may need to be removed
- Electrical systems can corrode or short out
- Flooring can warp, crack, or separate
- Odors can become permanent
This is why timely and professional restoration is not optional—it’s necessary to protect your home or business.
Request Emergency Service – Get Help Within 1 Hour.
Call (847) 558-6604
Arlington Heights Water Damage Restoration Experts You Can Trust
ProTech Restoration is a local, certified restoration company with over two decades of experience. We’ve helped hundreds of homeowners and business owners throughout Arlington Heights and the Northwest Suburbs recover from water-related disasters.
Our crews are trained to follow the S500 Standard for Professional Water Damage Restoration set by the IICRC. When you work with us, you get:
- Immediate 24/7 emergency response
- Licensed and insured professionals
- Moisture detection and digital documentation
- Assistance with your insurance claim
- Daily monitoring and status updates
- Honest pricing and no hidden fees
We’re here to help you navigate the full recovery process—from mitigation to repair.
Does Insurance Cover Water Damage?
Yes, insurance can cover water damage—but it depends on how the damage occurred and the type of policy you have.
Most homeowners insurance policies cover sudden and accidental water damage (like a burst pipe), but they do not cover damage caused by neglect, long-term leaks, or flooding from natural disasters unless you have a separate flood insurance policy.
Here’s a breakdown to help you understand what’s typically covered by different types of insurance:
| Cause of Water Damage | Homeowners Insurance | Renters Insurance | Condo Insurance (HO6) | Landlord/Property Owner |
|---|---|---|---|---|
| Burst pipes (sudden & accidental) | ✅ Covered | ✅ Contents only | ✅ Interior unit & contents | ✅ Building + some interior |
| Overflow from appliance (washer, dishwasher, etc.) | ✅ Covered | ✅ Contents only | ✅ Covered | ✅ Covered |
| Toilet/sink/bathtub overflow | ✅ Covered | ✅ Contents only | ✅ Covered | ✅ Covered |
| Roof leaks (from storms or ice dams) | ✅ Covered (if sudden) | ❌ Usually not covered | ✅ Interior may be covered | ✅ Covered |
| Slow/leaky pipes (gradual damage) | ❌ Not covered | ❌ Not covered | ❌ Not covered | ❌ Not covered |
| Flooding (natural disaster, storm surge) | ❌ Not covered – needs flood insurance | ❌ Not covered | ❌ Not covered | ❌ Not covered |
| Sewer or sump pump backup | ❌ Optional add-on | ❌ Optional add-on | ❌ Optional add-on | ❌ Optional add-on |
Note: Actual coverage varies based on your specific policy and provider. Always review your policy documents or speak with your insurance agent.
Pro Tech Restoration Experts Will Help You Through the Insurance Process
At ProTech Restoration, we do more than just dry out your home—we help you handle the insurance side of things from day one. You won’t be on your own trying to explain the damage or chase down approvals.
Here’s what we take care of:
- Complete damage documentation. We’ll photograph everything, take moisture readings, and record the details your insurance company needs to see.
- Professional restoration estimates. We know what adjusters are looking for. Our estimates follow insurance guidelines to speed up approvals.
- Direct communication with your insurance adjuster. We speak their language and can answer their questions directly, saving you time and hassle.
- Help identifying what’s covered. Not sure if your policy covers that burst pipe or roof leak? We’ll help figure that out by pinpointing the cause of the damage.
We’ve worked with all the major names—State Farm, Allstate, Farmers, American Family, Nationwide, and more. We know how to keep things moving so you’re not stuck waiting while your home stays wet or torn apart.
Water Damage Restoration for Homes & Commercial Properties in Arlington Heights, IL
Whether you’re a homeowner, property manager, or business owner, water damage affects more than just your property—it disrupts your routine, damages your reputation, and can become a long-term problem if left untreated. That’s why we offer:
- Residential Water Damage Restoration – For homes, condos, and apartments
- Commercial Water Restoration Services – Offices, retail stores, warehouses, and multi-unit buildings
- Emergency Response Plans for Businesses – Minimize downtime with proactive planning
Our restoration services are tailored to your needs and scalable for any size disaster.
Serving Arlington Heights and Surrounding Suburbs
We are based locally and proudly serve the northwest Chicagoland area, including:
- Mount Prospect, IL
- Palatine, IL
- Elk Grove Village, IL
- Des Plaines, IL
- Schaumburg, IL
- Rolling Meadows, IL
If you’re located in or near Arlington Heights, our team can be at your property within an hour or less for emergency restoration services.
Get Help Now – Call ProTech Restoration in Arlington Heights, IL
If you’re facing water damage in Arlington Heights, don’t wait. The sooner you call, the more damage we can prevent. For professional water damage cleanup and restoration in Arlington Heights, IL area, call ProTech Restoration at (847) 558-6604 – available 24/7.
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Related Water Damage Cleanup and Prevention Information
With Pipe Relining, Damaged Pipes No Longer Need to Be a Nightmare to Repair
The maintenance of a home is a continuous task that starts as soon as you enter. Beyond the visible aspects of your home, there are concealed elements that play a significant role in the daily functioning of your living space. For example, let’s consider the plumbing system. Behind-the-scenes, there is a complex network operating, often hidden from view, that allows for the functioning of faucets, sinks, and shower units. A fundamental aspect of plumbing is the piping system. This complex network enables water to flow smoothly throughout residences and assists in the disposal of waste from toilets. Without these essential conduits, the fundamental functions of water supply and waste disposal within your home would be impacted.
How to Prevent a Leaky Roof
It is important to address a leaking roof in your home or building promptly. This issue can be more problematic during rainy days because the leaking roof can cause water to infiltrate your property, resulting in significant damage. The extent of the damage increases with accumulating water, making it necessary to act quickly. To prevent such situations, it is important to conduct regular roof inspections and routine maintenance. These practices can help prevent a leaky roof and the problems it can cause. To gain a better understanding, continue reading to learn about the underlying causes of roof leaks, effective prevention strategies, and what steps to take if you encounter a roof leak.
How to Prepare for Supercell Storm Damage
As storm season approaches, many regions are at risk of experiencing significant damage from intense storms. Among these, severe thunderstorms, often appearing as supercells, can have severe consequences. Supercells are known for creating dangerous conditions such as hail, tornadoes, and water-related damage. It is important to take precautionary measures to protect yourself and your property from their potential risks. Here are some important tips to consider when preparing for the arrival of these powerful storms.
Frequently Asked Questions
Do I need professional help for water damage restoration, or can I do it myself?
Depending on the severity and extent of the water damage, you can determine whether you can resolve it yourself. If it is a minor water damage that only requires simple dry out and ventilation, you can implement a DIY restoration process. However, most of the time, water damage is more substantial than what we can handle due to flood, sewage, etc. In these situations, it is best to contact a water damage restoration professional like ProTech Restoration to clean, dry, restore, repair, and reconstruct your house to its initial state.
How do you assess the extent of water damage in a property?
You can assess the water damage through the signs on the structural surface like water rings, sagging ceiling, bubbled walls, or obvious appearances like flood and sewage overflow. Water Damage Restoration experts like ProTech Restoration will use technical tools like digital moisture meters, etc. to accurately measure the moisture level and see the damages behind the walls and inside the property’s structure.
What safety precautions should be taken during the water damage restoration process?
The utmost important safety precaution that you need to take during the water damage restoration process is to turn off all the electricity on your property and avoid contact with standing water. Experienced water damage restoration technicians like ProTech Restoration will thoroughly assess the condition, and implement the restoration process with careful safety measures.
Recent Reviews
Review by Amy Jachna
"Had a great experience working with Marshall when we had an emergency leak at my mom’s house. He immediately started working to salvage what we could. I felt like he absolutely understood the urgency, and treated my mom like his own! He and the rest of the team were super easy to work with and answered our (many) questions along the way. They were very transparent about the process which was extremely helpful as this was our first time with this kind of issue in 30+ years of owning the house. We so appreciate ProTech for aiding us during our time of need."
Review by Lynn Gibson
"My experience with ProTech was wonderful from the first visit thru the last. Ben did a great job of evaluating the work that needed to be done and explaining everything to me. Frank and Sergio were great to work with because they were pleasant AND they were so very careful about everything they did. All in all, I give the ProTech team an A+!"
Review by Kelsey Swyter
"I had a pipe burst and subsequent leakage into my basement. At first I thought that we maybe stopped it in time since we could not see obvious damage but Marshall at ProTech said it would be a good idea to check it out anyway and came out within a couple of days. I’m so glad he did since there was more damage than we anticipated. Marshall explained the damage thoroughly using his imaging techniques and provided a quote within the day. Pricing was good and our insurance accepted the proposal immediately. The ProTech team was able to do the water damage mitigation about a week after the incident and on a Saturday no less. Everything was done super quickly and professionally. While I do not want to deal with any more water damage, the repairs using ProTech were painless. I would recommend this company and especially Marshall to anyone in the same situation."
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