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Sewage Cleanup Services in Charlotte, NC

First Restoration America

(980) 888-8456

Coming home or to work to find a sewer backup can certainly ruin one’s day, especially for the property owner. But it is extremely important to avoid this mess at all costs due to the bacteria and viruses within the contaminated water. Such disasters must be handled with professional products and equipment.

First Restoration America is available 24/7 in Charlotte, NC to provide professional sewage cleaning services for all property owners. Each of our technicians is IICRC-certified and trained to clean up the mess while containing the water within the affected area. We will also work with your insurance provider to ensure a smoother claims process.

Problem with Sewage Backups

While there are several different types of water damage, it isn’t recommended to handle the drying process yourself in any of these situations. Especially in the case of a sewer backup, the restoration and cleaning process should be left to the professionals of the First Restoration America. We use personal protection equipment (PPE) and an array of restoration equipment and products to restore homes and buildings from sewage water.

We also encourage you to give us a call right away as the damage will continue to spread as it seeps through porous materials to affect other areas of the property. But just be sure to avoid any contact with the affected area until our technicians arrive to protect your health and safety; the pathogens and bacteria within the contaminated water can cause severe illnesses.

sewage cleaning services charlotte nc

Sewage Backup Cleaning in Charlotte, NC

At any time you need professional sewage cleanup services, give First Restoration America a call. We are available 24/7 to respond to all sewer backup emergencies, one of the most dangerous types of water damage that can ruin property structures without quick action.

Upon our arrival, we will begin extracting all excess water and inspect the area to determine the scope of the project. All soiled building materials, such as drywall, wood flooring, and furnishings will be removed, providing controlled demolition. All hard surfaces will be dried out and disinfected to eliminate bacteria and pathogens. Advanced drying equipment will also be set up to remove excess moisture particles and prevent them from damaging additional materials. Finally, we will conduct a final inspection to ensure the area is safe to access again and work with your insurance provider to assist with the claims process.

Our sewage cleaning services include the following:

  • 24/7 Availability: Our IICRC-certified technicians are available around the clock to respond to sewer backups of all sizes. We will respond right away to prevent the damage from spreading.
  • Licensed, Experienced, and Certified: First Restoration America has years of experience and is also trained to ensure that the air is fully restored to its original condition to give you the peace of mind you need.
  • Compete Restoration: All excess water will be removed, drying equipment will be installed, porous materials will be removed, and hard surfaces will be disinfected as part of the restoration process.
  • Final inspection and Assistance with Insurance: As soon as the restoration process is complete, our technicians will conduct a final inspection with you to ensure your satisfaction. We will then provide a detailed Scope of Work performed to assist with the insurance claims process.

Contact Us Now for Sewage Cleanup in Charlotte, NC

A leaking pipe is one problem, but a sewer backup is much worse, threatening the health and safety of everyone on the property. It will also seep through porous materials like furnishings, wood surfaces, and drywall to affect other materials. This is why it is crucial to reach out to a professional cleaning service.

First Restoration America is available 24/7 at (980) 888-8456 in Charlotte, NC to provide professional sewage cleanup services.


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Frequently Asked Questions Related to Sewage Cleanup

1. How long does sewage contamination last?

Sewage contamination typically lasts from 48 to 72 hours before a water body starts to return to safe conditions. However, it can sometimes take a week or longer for the contamination to fully resolve.

2. Does homeowners insurance cover sewage backup?

Standard homeowners insurance generally doesn’t include coverage for water damage from sewer backups. However, many insurance providers offer optional coverage, called “Water Backup” or “Sewer Backup” coverage, which can help cover the expenses related to sewer backup damage.

3. Can heavy rain cause sewer backup?

Yes, heavy rain can cause sewer backups, especially if the sewer system gets overloaded. Blocked gutters can also contribute to the problem by causing water to overflow and increase pressure on the sewer lines.

4. What should I do immediately after a sewage backup?

First, make sure everyone stays safe by staying away from the contaminated area. If it’s safe, turn off the electricity in that part of the house. Put on protective gear like gloves and masks, and call a professional cleanup service to handle the sewage. It’s important not to try cleaning it up yourself, as it can be dangerous.

5. How can I prevent sewage backups?

To prevent sewage backups, regularly maintain your plumbing system and have it inspected for potential issues. Keep gutters and drains clear of debris, avoid flushing non-biodegradable items, and consider installing a backwater valve to prevent sewage from backing up into your home.


Sewage Related Helpful Blogs

Why Does My Dishwasher Smell Like Sewage?

If your dishwasher smells like sewage, it’s probably due to a dirty filter. The filter traps food particles, and if you don’t clean it regularly, it can start to stink. On top of that, a clogged filter can cause dirty water to be recirculated, so your dishes might not come out as clean as they should.

The fix is pretty straightforward: just clean the filter regularly. This simple step will get rid of the bad smell and help your dishwasher clean your dishes properly.

How to Remove Must Odors From Kitchen Sink?

The kitchen sink is one of the most frequently used areas in your home, making it prone to bad odors. Sinks, drains, and pipes often start to smell, especially if you have hard water and lack a garbage disposal. Even the cleanest sinks can develop musty smells due to their constant exposure to grease, food particles, and other residues from daily cooking and cleaning.


Recent Reviews


Dan Davoli

Rating 5 5 Star Disaster Restoration Rating

"I’m thrilled with the work done by First Restoration. The crew was punctual, professional, clean, and the project started and ended when they said it would! The price for my remodel was very competitive, and there were no “surprises” along the way. Within 2 days of the project being completed, I received a call from the owner of the company asking if I needed anything else, and if I was satisfied. I appreciated the personal touch and desire to ensure I was satisfied with their work product. 5 stars!"


Kevin Norton

Rating 5 5 Star Disaster Restoration Rating

"First restoration was great. I had a leak from an upstairs washer. Keith answered my call right away. Employees arrived a few hours after my call and set up the fans and dehumidifier. First restoration was great and would strongly recommend them in the future."


Judy Hudson

Rating 5 5 Star Disaster Restoration Rating

“Fortified with a sense of humor, First Restoration was able to come into my home during some really tough times. They not only helped me when I needed them most following Hurricane Matthew but were also reliable and honest about their work- completed in timely manner too! Plus they have this great attitude that makes you want them on every project from hereon out... I would highly recommend using these guys if anyone wants an excellent restoration service done right”


See All Reviews