First Restoration America

(980) 888-8456

A flood situation can occur due to various reasons, including heavy rainfall, overflowing rivers, melting snow, burst pipes, or sewage backups. When water levels exceed their normal limits, it can cause significant damage to homes, infrastructure, and personal belongings. Floods can bring a range of risks into your home. They can weaken the structure, potentially leading to collapse, and damage electrical systems and appliances, increasing the risk of shocks or fires. Floodwaters often carry harmful contaminants like bacteria and chemicals, posing health risks if not properly cleaned. Mold and mildew growth can worsen health issues and damage property. Additionally, standing water attracts pests, making the situation more complicated.

First Restoration America provides flood cleanup services to homes and businesses in Charlotte, North Carolina, and the surrounding areas. Our experts are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and are extensively trained in water damage restoration, specializing in treating crawl space flooding or bathroom flooding. To excel in the job, we use the most advanced cleaning products, procedures, and equipment for effective cleanup.

When your Basement Floods, Call First Restoration America

(980) 888-8456

Basement flooding is a typical worry among homeowners, often arising from several factors. This could be sump pump failure, gutter overflow, or structural vulnerabilities such as holes in basement walls that is leaking the outside water into the basement. Additionally, if the laundry room is in the basement, there’s a higher risk of flooding if a pipe bursts. These situations highlight how vulnerable basements are to water damage.

If you suspect water pooling in your basement, contact First Restoration America immediately. As part of our basement flood cleanup process, we extract the standing water from the property. Then, we thoroughly scrub all areas and surfaces, including hard-to-reach places behind and under appliances. We use industrial air movers and dehumidifiers to dry out the basement and affected materials.

Flood Cleanup Process in Charlotte, North Carolina

First Restoration America is the trusted flood cleanup expert in the entire state of North Carolina. We are locally owned experts and have been in this industry for more than 30 years. Additionally, we are certified by IICRC and licensed.

Our flood damage restoration process includes:

1. Inspection and Assessment: Upon arrival, our experts conduct a thorough inspection to assess the extent of the damage and identify any potential hazards, providing a free estimate.
2. Water Mitigation: We use powerful pumps and vacuums to remove standing water from affected areas.
3. Anti-Microbial Application: To remove mold and bacteria growth, we apply anti-microbial solutions to sanitize the affected surfaces.
4. Drying-Air movement: We use high-powered air movers to promote air circulation and accelerate the drying process.
5. Drying-Dehumidifying: In conjunction with air movers, we use advanced dehumidifiers to extract excess moisture from the air, helping to maintain optimal humidity levels and further expedite drying.
6. Monitoring: Throughout the drying process, we continuously monitor humidity levels and moisture content using specialized equipment.

Flood Damage Repair in Charlotte

Leaky roofs or ceilings and standing water can cause significant damage to your flooring, carpets, drywall, or walls. This damage may appear as water stains, discoloration, squeaky sub floors, weakened ceilings, and warping or bubbling paint on walls. Our flood damage repair services involve replacing and rebuilding any affected building materials to address these issues. Neglecting these repairs could result in further deterioration and more extensive damage over time.

What to Do After Flood Damage

If a flood should occur in your home or business, call the First Restoration America immediately to begin the water damage restoration process. After placing the call, perform the following actions before our technicians arrive:

• Mop or blot dry to soak up excess water.
• Wet area rugs and floor coverings should be removed.
• Keep draperies off the floor by putting the bottoms through a coat hanger and putting the hanger on the drapery rod.
• Wipe down wet furniture and prop up the cushions, put aluminum foil under furniture legs.
• Remove photos and paintings and store them somewhere safe.
• Keep all drawers, doors, and closet and cabinet doors open to help the drying process.

What NOT to Do After Flood Damage

• Do not enter a flooded room while the power is on.
• Do not try to remove water with a regular vacuum cleaner.
• Do not remove permanent carpeting without the help of a professional.
• Do not use electrical appliances while standing on a wet floor.
• Do not clean up visible mold growth.
• Do not take wet books of their shelves; instead pack them together tightly to keep the pages from warping until they can be properly treated.

Call us for Flood Cleanup and Repair in Charlotte, NC

If you have experienced flooding  in your home or business in Charlotte, NC, do not hesitate to contact First Restoration America at (980) 888-8456 for flood cleanup services. Our phone lines are open 24 hours a day, 7 days a week for quick response to flood repair emergencies.

Recent Reviews

Dan Davoli

Rating 5

"I’m thrilled with the work done by First Restoration. The crew was punctual, professional, clean, and the project started and ended when they said it would! The price for my remodel was very competitive, and there were no “surprises” along the way. Within 2 days of the project being completed, I received a call from the owner of the company asking if I needed anything else, and if I was satisfied. I appreciated the personal touch and desire to ensure I was satisfied with their work product. 5 stars!"

Kevin Norton

Rating 5

"First restoration was great. I had a leak from an upstairs washer. Keith answered my call right away. Employees arrived a few hours after my call and set up the fans and dehumidifier. First restoration was great and would strongly recommend them in the future."

Judy Hudson

Rating 5

“Fortified with a sense of humor, First Restoration was able to come into my home during some really tough times. They not only helped me when I needed them most following Hurricane Matthew but were also reliable and honest about their work- completed in timely manner too! Plus they have this great attitude that makes you want them on every project from hereon out... I would highly recommend using these guys if anyone wants an excellent restoration service done right”