First Restoration America
Water damage is one of the most common and destructive issues for both homes and businesses, often caused by burst pipes, leaks, or external flooding from heavy rain or natural disasters. Any level of water damage should be treated as an emergency, as it can quickly spread through porous materials, leading to mold growth and structural issues.
Charlotte, NC, with its humid subtropical climate and proximity to the hurricane-prone Southeast, faces an increased risk of water damage, especially in areas near the Catawba River and local creeks like Little Sugar Creek. The city’s rapid growth and urban development also create stormwater management challenges, further increasing the likelihood of water intrusion in homes and businesses. In fact, based on the U.S. Geological Survey, over 4,000 structures in Charlotte are located within the regulated floodplain, with major flood events such as those in August 1995 and July 1997 causing property damage estimated at over $60 million and resulting in three fatalities.
If your home or business in Charlotte, NC, has suffered water damage due to flooding, burst pipes, or leaks, immediate action is crucial. Our 24/7 emergency water damage restoration team is ready to remove standing water, dry affected areas, and restore your property to its pre-loss condition. Call us today at (980) 888-8456 to schedule a free estimate for fire damage in your Charlotte property.
Water Damage Restoration Services in Charlotte, NC
Why Choose Us for Water Damage Restoration in Charlotte?
- 24/7 Emergency Response – We’re available day or night.
- Certified & Experienced Technicians – Highly trained in water mitigation.
- Insurance Claim Assistance – We help navigate the process.
- Local Expertise – Serving Charlotte, NC, and surrounding areas including Mecklenburg County, Ballantyne, South Park, Concord, Huntersville and the uptown area.
Signs You Need Water Damage Repair
When dealing with water damage, repair work is often necessary to restore your home. This involves addressing areas like flooring, drywall, and ceilings that may have been significantly damaged. It’s important to do this so mold doesn’t start growing or things don’t fall apart. During our water damage repair and reconstruction process, we adhere to safety standards and follow building code regulations. Our experts use thermal imaging cameras to detect hidden moisture behind walls and ceilings and employ injectidry systems to extract moisture from hard-to-reach areas such as under flooring or within wall cavities.
Water Damage Cleanup
Our water damage specialists are here to quickly address cleanup needs for both homeowners and businesses. We offer comprehensive water and sewage cleanup service that includes:
- Dealing with the aftermath of broken pipes and malfunctioning plumbing fixtures or appliances. Our team excels in both water damage cleanup and plumbing repairs, covering issues like sump pump failures, water heater breakdowns, as well as leaks from washing machines, dishwashers, and ice makers.
- Managing flood cleanup arising from severe weather conditions, including heavy rainfall and basement flooding due to groundwater inundation.
- Tackling sewage damage resulting from toilet overflows and sewer or drain backups.
Call us for Water Damage Restoration in Charlotte, NC
If there is any type of water damage in your home or building, it is crucial to react immediately to prevent the damage from becoming extensive. Our technicians at First Restoration America can help those affected by water damage in Charlotte, NC with our water damage restoration and cleanup services.
We are available 24 hours a day at (980) 888-8456 to respond to your water damage emergencies. Call us today for a free estimate.
Related Water Damage Restoration Services
- Water Damage Cleaning in Stallings, NC
- Water Damage Restoration Company in Matthews, NC
- Professional Water Remediation in Gastonia, NC
- Flood Cleanup in Huntersville, NC
Frequently Asked Questions About Water Damage Restoration
1. What Are the Common Causes of Water Damage?
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- Plumbing issues: Burst or leaky pipes, backed-up sewers or drains, and malfunctioning appliances can all cause water damage.
- Weather events: Flooding due to heavy rain, snow melt, or hurricanes can cause water damage.
- Roof leaks: Poorly maintained roofs or damaged shingles can allow water to seep in and cause damage.
- Faulty appliances: Appliances such as washing machines, dishwashers, and water heaters can malfunction and cause leaks.
- Structural issues: Poorly constructed buildings or homes can be prone to water damage, particularly in areas where there is a high-water table.
- Humidity: High levels of humidity can cause water damage over time, particularly in poorly ventilated areas.
- Human error: Accidents such as leaving a bathtub running, overflowing sinks or toilets, or leaving a window open during a storm can all lead to water damage.
It’s important to be proactive in preventing water damage by regularly inspecting your home or property, maintaining your appliances and plumbing, and being prepared for weather events that could cause flooding.
2. Is Water Damage an Emergency?
Yes, water damage can be considered an emergency, especially if it is extensive or poses a safety risk. Water damage can lead to structural damage, mold growth, and health hazards, so it is important to address it promptly to prevent further damage and potential health risks.
In some cases, water damage can be an immediate threat to safety. For example, if water is flooding into your home due to a burst pipe, it can create slippery conditions and electrical hazards. In such situations, it is important to turn off the main water supply and power to your home and evacuate if necessary.
3. What Are the Common Signs of Water Damage?
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- The signs of water damage can vary depending on the severity and cause of the damage, but some common signs include:
- Stains or discoloration on walls or ceilings: Water stains can be yellowish or brownish in color and often appear in irregular shapes.
- Musty or damp odors: Water damage can lead to the growth of mold and mildew, which can produce a musty or damp smell.
- Peeling or bubbling paint or wallpaper: Moisture can cause paint and wallpaper to peel or bubble, especially in areas with high humidity.
- Warping or buckling of floors or walls: Water damage can cause wood floors and walls to warp or buckle and can also cause tile or vinyl flooring to loosen or lift.
- Sounds of dripping or running water: If you can hear water running or dripping, but cannot find the source, it could be a sign of hidden water damage.
- High humidity or condensation: If your home feels consistently damp or you notice excessive condensation on windows, it could be a sign of water damage or high humidity levels.
- Visible mold growth: Mold often grows in areas with high moisture levels, so if you see mold growing on surfaces or in corners, it could be a sign of water damage.
4. What happens If your ignore water damage?
If you don’t fix water damage, it can make pipes rust, deteriorate concrete, compromise electrical systems, ruin carpets, and cause rot wood.
5. How much does a water damage restoration cost?
The average cost ranges from $1,500 to $58,000, but it can exceed this range if the property is severely damaged, or based on its size and square footage.
More Information and Tips on Water Damage
How to Clean Your Washing Machine?
Keeping your washing machine clean is more important than you might think. Over time, detergent, fabric softener, and lint can build up in the hoses and filters, causing clogs that lead to water backing up and eventually leaking out. Hoses can also become brittle and crack due to grime buildup, and cleaning them regularly helps you catch these issues before they cause a problem. Our restoration experts have given some helpful tips on how to clean your washing machine whether it is a front load or a top load to avoid any damage.
How to Find Water Leak Under Concrete Slab?
Slab leaks, which occur when pipes within a concrete foundation develop cracks or leaks, are a serious concern. These leaks can result from various factors, including fluctuating water pressure, earthquakes, poor construction, soil conditions, the age of the home, chemical reactions, and the porous nature of concrete. The consequences of slab leaks are significant, leading to water damage, mold growth, flooring destruction, unpleasant odors, and structural issues. Seven common warning signs of a slab leak are increased water bills, reduced water pressure, warm spots on the floor, pooling water, wet or damp floors, soggy carpets, and new cracks in walls or floors.
Who is Responsible for Water Damage: Tenants or Landlords?
Usually, landlords have to keep the property in good condition, which means taking care of the plumbing and other major systems. If water damage happens because of a plumbing issue, structural problem, or just normal wear and tear, it’s typically the landlord’s job to fix it and cover the costs. But if the damage is the tenant’s fault, like from leaving a faucet on or not using appliances properly, then the tenant might have to pay for the repairs.
Recent Reviews
Dan Davoli

"I’m thrilled with the work done by First Restoration. The crew was punctual, professional, clean, and the project started and ended when they said it would! The price for my remodel was very competitive, and there were no “surprises” along the way. Within 2 days of the project being completed, I received a call from the owner of the company asking if I needed anything else, and if I was satisfied. I appreciated the personal touch and desire to ensure I was satisfied with their work product. 5 stars!"
Kevin Norton

"First restoration was great. I had a leak from an upstairs washer. Keith answered my call right away. Employees arrived a few hours after my call and set up the fans and dehumidifier. First restoration was great and would strongly recommend them in the future."
Judy Hudson

“Fortified with a sense of humor, First Restoration was able to come into my home during some really tough times. They not only helped me when I needed them most following Hurricane Matthew but were also reliable and honest about their work- completed in timely manner too! Plus they have this great attitude that makes you want them on every project from hereon out... I would highly recommend using these guys if anyone wants an excellent restoration service done right”
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