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Water Damage Restoration in Charlotte, NC

First Restoration America

(980) 888-8456

Home and business owners may experience different types of property damage, but water damage is by far the most common. It is difficult to prevent excess water from getting inside as pipe bursts, overflows, and leaks can cause just as much damage as excess water from outside sources like heavy rain or natural floods. Any level of water damage should be considered an emergency because it can spread far and deep through porous building materials, increasing the risk of mold and structural damage.

First Restoration America provides water damage restoration services to repair homes and businesses in Charlotte, NC that have sustained damage from excess water or flooding. We use advanced drying and water extraction equipment to completely remove all water and moisture, effectively cleaning and restoring materials affected by water damage.

water damage restoration company charlotte nc

Damage Caused by Excess Water

If the proper actions are not taken quickly, water damage in Charlotte, NC can cause serious issues that require extensive restoration services. Most building materials used in a home or building, including flooring, carpeting, woodwork, drywall, and insulation, are porous. These materials allow water to get absorbed in them, which will not only cause damage, such as warping, discoloration, and buckling but will also spread the damage over a much larger area.

If these building materials become inundated with enough water, they could experience serious structural damage. Mold is another possible effect of water damage, as excess water and moisture create favorable conditions for mold to take hold. The quicker you react to water damage, the less likely you are to experience serious structural damage or mold growth.

Key Water Damage Statistics

  • Charlotte, NC, receives an average of approximately 43 inches of rainfall per year, which is slightly above the U.S. average annual rainfall of about 38 inches.
  • According to a recent 2022 study, over 290,000 single-family homes in North Carolina have experienced previous flood damage, affecting both coastal and inland areas. Last year, more than 13,000 of these homes were sold. The NRDC study projects that future flood damage could cost an average of $61,000 per house over the next 30 years.
  • The average cost of water damage claims in Charlotte varies, typically ranging from $3,000 to $10,000.
  • Water damage claims have seen a significant increase in the U.S. over the past two decades. According to the Insurance Information Institute (III), water damage and freezing account for approximately 23% of all homeowners insurance claims.
  • Estimates suggest that the cost of water damage could increase further, potentially averaging around $61,000 per house over 30 years, when factoring in future damage and inflation.

Licensed Water Removal Services

Our team is is licensed and IICRC certified to effectively remove water from residential and commercial properties in Charlotte, NC. We use  advanced tools such as moisture meters, which gauge water damage by measuring hidden moisture levels. For water removal, we rely on powerful truck-mounted extractors capable of swiftly and efficiently removing large volumes of water. Additionally, our high-powered vacuums ensure thorough extraction from carpets, upholstery, and other surfaces, ensuring a comprehensive restoration process.

water damage restoration services in charlotte, nc

Water Damage Restoration in Charlotte, NC

Our technicians at First Restoration America in Charlotte, NC are properly trained and certified to deal with all levels of water damage, from a slow leak to major flooding. We will arrive as soon as possible to stop the water from spreading to new areas in order to help limit the damage. Once we contain the water, we will set up our state-of-the-art water extraction and drying equipment to remove standing water and moisture from affected materials. We also treat the affected areas with anti-microbial applications to prevent mold growth and eliminate other harmful microorganisms that may be present in the water.

Our water damage restoration services include the following steps:

  1. Emergency Response
  2. Initial assessment of the damage.
  3. Installation of drying chambers and restriction of the area.
  4. Extraction of water and excess moisture.
  5. Application of anti-microbial treatments.
  6. Debris Removal and Sanitization
  7. Structural drying and dehumidification.
  8. Circulation of air movement.
  9. Removal of mold and mildew.
  10. Repair and reconstruction.

Expert in Water Damage Repair

When dealing with water damage, repair work is often necessary to restore your home. This involves addressing areas like flooring, drywall, and ceilings that may have been significantly damaged. It’s important to do this so mold doesn’t start growing or things don’t fall apart. During our water damage repair and reconstruction process, we adhere to safety standards and follow building code regulations. Our experts use thermal imaging cameras to detect hidden moisture behind walls and ceilings and employ injectidry systems to extract moisture from hard-to-reach areas such as under flooring or within wall cavities.

water damage repair charlotte nc

Water Damage Cleanup Service

Our water damage specialists are here to quickly address cleanup needs for both homeowners and businesses. We offer comprehensive water and sewage cleanup service that includes:

  • Dealing with the aftermath of broken pipes and malfunctioning plumbing fixtures or appliances. Our team excels in both water damage cleanup and plumbing repairs, covering issues like sump pump failures, water heater breakdowns, as well as leaks from washing machines, dishwashers, and ice makers.
  • Managing flood cleanup arising from severe weather conditions, including heavy rainfall and basement flooding due to groundwater inundation.
  • Tackling sewage damage resulting from toilet overflows and sewer or drain backups.

Call us for Water Damage Cleanup and Repair  in Charlotte, NC

If there is any type of water damage in your home or building, it is crucial to react immediately to prevent the damage from becoming extensive.  Our technicians at First Restoration America can help those affected by water damage in Charlotte, NC with our water damage restoration and cleanup services.

We are available 24 hours a day at (980) 888-8456 to respond to your water damage emergencies. Call us today for a free estimate.


Related Nearby Water Damage Restoration Services:

Water Mitigation in Stallings, NC

Water Damage Restoration Company in Matthews, NC


Our Services Related to Water Damage

  • Ceiling Water Damage Repair
  • Pipe Burst Cleanup
  • Roof Leaks Repair
  • Drywall Damage Repair
  • Crawl Space Remediation
  • Water Extraction
  • Basement Flood Cleanup
  • Emergency Flood Service
  • Sewage Backup Cleaning

Frequently Asked Questions About Water Damage Restoration

1. What Are the Common Causes of Water Damage?

    • Plumbing issues: Burst or leaky pipes, backed-up sewers or drains, and malfunctioning appliances can all cause water damage.
    • Weather events: Flooding due to heavy rain, snow melt, or hurricanes can cause water damage.
    • Roof leaks: Poorly maintained roofs or damaged shingles can allow water to seep in and cause damage.
    • Faulty appliances: Appliances such as washing machines, dishwashers, and water heaters can malfunction and cause leaks.
    • Structural issues: Poorly constructed buildings or homes can be prone to water damage, particularly in areas where there is a high-water table.
    • Humidity: High levels of humidity can cause water damage over time, particularly in poorly ventilated areas.
    • Human error: Accidents such as leaving a bathtub running, overflowing sinks or toilets, or leaving a window open during a storm can all lead to water damage.

It’s important to be proactive in preventing water damage by regularly inspecting your home or property, maintaining your appliances and plumbing, and being prepared for weather events that could cause flooding.

2. Is Water Damage an Emergency?

Yes, water damage can be considered an emergency, especially if it is extensive or poses a safety risk. Water damage can lead to structural damage, mold growth, and health hazards, so it is important to address it promptly to prevent further damage and potential health risks.

In some cases, water damage can be an immediate threat to safety. For example, if water is flooding into your home due to a burst pipe, it can create slippery conditions and electrical hazards. In such situations, it is important to turn off the main water supply and power to your home and evacuate if necessary.

3. What Are the Common Signs of Water Damage?

    • The signs of water damage can vary depending on the severity and cause of the damage, but some common signs include:
    • Stains or discoloration on walls or ceilings: Water stains can be yellowish or brownish in color and often appear in irregular shapes.
    • Musty or damp odors: Water damage can lead to the growth of mold and mildew, which can produce a musty or damp smell.
    • Peeling or bubbling paint or wallpaper: Moisture can cause paint and wallpaper to peel or bubble, especially in areas with high humidity.
    • Warping or buckling of floors or walls: Water damage can cause wood floors and walls to warp or buckle and can also cause tile or vinyl flooring to loosen or lift.
    • Sounds of dripping or running water: If you can hear water running or dripping, but cannot find the source, it could be a sign of hidden water damage.
    • High humidity or condensation: If your home feels consistently damp or you notice excessive condensation on windows, it could be a sign of water damage or high humidity levels.
    • Visible mold growth: Mold often grows in areas with high moisture levels, so if you see mold growing on surfaces or in corners, it could be a sign of water damage.

4. What happens If your ignore water damage?

If you don’t fix water damage, it can make pipes rust, deteriorate concrete, compromise electrical systems, ruin carpets, and cause rot wood.

5. How much does a water damage restoration cost?

The average cost ranges from $1,500 to $58,000, but it can exceed this range if the property is severely damaged, or based on its size and square footage.


More Information and Tips on Water Damage

How to Clean Your Washing Machine?

Keeping your washing machine clean is more important than you might think. Over time, detergent, fabric softener, and lint can build up in the hoses and filters, causing clogs that lead to water backing up and eventually leaking out. Hoses can also become brittle and crack due to grime buildup, and cleaning them regularly helps you catch these issues before they cause a problem. Our restoration experts have given some helpful tips on how to clean your washing machine whether it is a front load or a top load to avoid any damage.

How to Find Water Leak Under Concrete Slab?

Slab leaks, which occur when pipes within a concrete foundation develop cracks or leaks, are a serious concern. These leaks can result from various factors, including fluctuating water pressure, earthquakes, poor construction, soil conditions, the age of the home, chemical reactions, and the porous nature of concrete. The consequences of slab leaks are significant, leading to water damage, mold growth, flooring destruction, unpleasant odors, and structural issues. Seven common warning signs of a slab leak are increased water bills, reduced water pressure, warm spots on the floor, pooling water, wet or damp floors, soggy carpets, and new cracks in walls or floors.

Who is Responsible for Water Damage: Tenants or Landlords?

Usually, landlords have to keep the property in good condition, which means taking care of the plumbing and other major systems. If water damage happens because of a plumbing issue, structural problem, or just normal wear and tear, it’s typically the landlord’s job to fix it and cover the costs. But if the damage is the tenant’s fault, like from leaving a faucet on or not using appliances properly, then the tenant might have to pay for the repairs.


Recent Reviews


Dan Davoli

Rating 5 5 Star Disaster Restoration Rating

"I’m thrilled with the work done by First Restoration. The crew was punctual, professional, clean, and the project started and ended when they said it would! The price for my remodel was very competitive, and there were no “surprises” along the way. Within 2 days of the project being completed, I received a call from the owner of the company asking if I needed anything else, and if I was satisfied. I appreciated the personal touch and desire to ensure I was satisfied with their work product. 5 stars!"


Kevin Norton

Rating 5 5 Star Disaster Restoration Rating

"First restoration was great. I had a leak from an upstairs washer. Keith answered my call right away. Employees arrived a few hours after my call and set up the fans and dehumidifier. First restoration was great and would strongly recommend them in the future."


Judy Hudson

Rating 5 5 Star Disaster Restoration Rating

“Fortified with a sense of humor, First Restoration was able to come into my home during some really tough times. They not only helped me when I needed them most following Hurricane Matthew but were also reliable and honest about their work- completed in timely manner too! Plus they have this great attitude that makes you want them on every project from hereon out... I would highly recommend using these guys if anyone wants an excellent restoration service done right”


See All Reviews