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Water, Fire and Mold Damage Restoration in Charlotte, NC

First Restoration America

(980) 888-8456

With more than 30 years of experience, First Restoration America is a reputable provider of disaster restoration services in Charlotte, NC, and the surrounding areas of Mecklenburg County. Our skilled technicians are all certified by the IICRC and are dedicated to maintaining the highest standards of service excellence. We prioritize promptness and are available 24/7 to respond to emergencies, ensuring that we’re there for you when you need us most.

Our Disaster Restoration Services in Charlotte, NC:

  • Water damage restoration
  • Sewage cleanup
  • Fire damage restoration
  • Odor removal
  • Mold remediation
  • Reconstruction
  • Content cleaning and pack-out

We Work Directly With Insurance Companies

We streamline the process by directly billing your insurance provider to guarantee your claim is approved. Since the majority of our tasks are insured, we take care of meeting the standards and requirements set by insurance companies. We understand the challenges of dealing with insurers independently, so we handle most of the procedure for you. Our team assists you in filing claims, recording damages, and securing rightful compensation. We also assess when issues are minor enough to bypass involving your insurer. Additionally, our price match guarantee ensures you receive the most favorable offer compared to other restoration professionals adhering to the IICRC’s standards.

You can reach First Restoration America 24 hours a day at (980) 888-8456 for disaster restoration in Charlotte, NC.

Water Damage Restoration – Charlotte, NC

Water damage is an all too common problem as homes and buildings are susceptible to pipe bursts, overflows, flooding, and leaks from rain, appliances, or plumbing fixtures that can cause damage.  Once excess water or moisture gets inside, it will spread deep into porous building materials which can result in discoloration, buckling, warping, and even structural damage.  If the excess water is not removed quickly, the damage will continue to get worse, and the risk of mold growth will increase.  First Restoration America provides complete water damage restoration services to clean up excess water and moisture from homes and businesses in Charlotte, NC.  Our technicians will not only extract water and moisture from the affected areas with our advanced equipment, but also repair or restore the damaged materials.

Mold Remediation – Charlotte, NC

Finding extensive mold growth in your home or business can be intimidating because of the damage it can cause to your property – and the harm it can do to your health.  Mold growth typically happens when there is water damage or an increase in moisture levels because the spores need a source of moisture to survive.  Once the mold growth takes hold, it will gradually cause damage to the affected surfaces which will get worse over time and increase the risk of allergies or infection in those who are exposed. First Restoration America provides mold remediation services in Charlotte, NC to thoroughly remove mold from homes and commercial buildings.  We use advanced techniques to find and remove all mold growth while restoring the damaged areas.

Reconstruction – Charlotte, NC

Natural disasters often catch homeowners and business owners by surprise. Not only do many disasters like floods, fires, and mold growth occur unexpectedly, but the damage they cause can be impossible to predict. Sometimes these disasters are severe enough to cause serious exterior and structural damage to homes and buildings that requires construction services to repair. At First Restoration America, we are prepared to provide complete reconstruction services for heavily damaged homes and commercial buildings in Charlotte, NC. We will stabilize the building right away to prevent more serious structural damage and create a detailed reconstruction plan based on the extent of the damage.

Sewage Cleanup – Charlotte, NC

Dealing with a sewer backup is not only stressful, it’s very dangerous as the contaminated water is filled with bacteria and other biohazard materials. In this situation, it is best to keep everyone away from the affected area and to call a professional cleaning service. Regardless of how far the damage has spread, it is crucial not to clean the mess up yourself due to the risk of severe health effects. First Restoration America can provide sewage cleaning services to safely clean up affected homes and businesses in Charlotte, NC. Our technicians are both licensed and trained to respond right away, using professional restoration equipment to extract the water, clean out the area, and eliminate any remaining odors. Ultimately, we will ensure that your property is fully restored to its original condition. We will also work with your insurance provider to ensure a smooth claims process.

Frozen Pipe Restoration – Charlotte, NC

Frozen and burst pipes are a potential source of major water damage within homes and buildings.  Cold outside temperatures can cause water within the pipes to freeze, and the pressure created by the expanding ice can eventually cause the pipe to burst.  When a pipe burst occurs, gallons of water will spill out into the building, resulting in serious water damage that could lead to structural damage and mold growth.  First Restoration America provides frozen pipe restoration in Charlotte, NC to restore the water damage caused by a burst pipe.  Our professionals can remove the water from your property using advanced extraction and drying equipment and we will restore the resulting damage. We also thaw and treat frozen pipes in order to save you from major disaster cleanup.

fire damage restoration services charlotte ncFire Damage Restoration – Charlotte, NC

The mere idea of a blaze rampaging through your property is unsettling. A fire could ignite unexpectedly at any moment, and in the event of such an emergency, it’s critical to vacate the premises without delay and call emergency services to put out the fire. Once the flames are out, it’s imperative to call fire restoration specialists immediately. At First Restoration America, we provide fire and smoke damage restoration services in Charlotte, NC, designed to meticulously restore and repair residences and commercial buildings that have endured the tragedy of a fire. Our services include reconstructing structural damage, while our state-of-the-art cleaning agents and methodologies work to mitigate any resulting damage from smoke and soot.

commercial restoration services charlotte ncCommercial Restoration – Charlotte, NC

When a natural disaster strikes, it can severely impact a business, leading to significant disruptions and expenses. Floods, storms, fires, and mold infestations can inflict considerable property damage, potentially halting business operations during the restoration process. Swift action is crucial to contain and repair the damage, as delays could result in even more costly repairs. First Restoration America offers commercial restoration services to assist businesses in Charlotte, NC that have suffered disaster-related damage. Our team of experts can swiftly mitigate and restore your property, allowing you to resume normal business activities.

Smoke Removal and Odor Removal Charlotte NCSmoke Damage Cleaning and Deodorization – Charlotte, NC

The aftermath of fires often extends far beyond the immediate damage caused by flames. Smoke and soot can inflict more lasting harm than the fire itself. Fires aren’t the sole offenders; everyday activities such as candle use, cooking mishaps, and cigarette smoking can lead to staining and damage. Without proper cleaning, smoke and soot can cause irreversible damage to surfaces and items. First Restoration America specializes in smoke damage cleaning and odor removal in Charlotte, NC. Our skilled team employs advanced cleaning methods and products to restore homes and buildings affected by these elements, ensuring the complete elimination of residual smoke odors.

Content Cleaning and Pack-Out – Charlotte, NC

When natural disasters like floods, fires, or mold outbreaks hit your home, it’s almost certain that some of your personal belongings will suffer damage. Items such as clothing, electronics, jewelry, and various knickknacks can incur significant harm from water, fire, smoke, and mold. Many of these items might not be salvageable unless they are cleaned promptly. At First Restoration America, we offer content cleaning and pack-out services in Charlotte, NC, to efficiently clean and restore a variety of damaged belongings. Depending on your home’s condition, we can perform the cleaning on-site or pack up your items to transport them to our facility for thorough cleaning and restoration.

Post Construction Cleaning – Charlotte, NC

When construction work is carried out within a home or building, it often disrupts daily routines and creates a mess. Construction projects typically generate a significant amount of dust that spreads beyond the work area, and at the job site, leftover debris such as nails and screws can pose a safety hazard. Before using the space after a construction project is finished, it’s essential to have the area thoroughly cleaned to ensure it is safe. At First Restoration America, we offer post-construction cleaning services to make newly completed construction sites in Charlotte, NC, safe for use. Our technicians will eliminate the dirt and dust produced by the project and ensure that the area is clear of hazardous debris.

Contact Us For Disaster Restoration Today

There are many reasons why you should choose First Restoration America as your restoration company:

  • We come with three decades of experience in handling situations involving water, mold, and fire damage.
  • Our technicians have undergone a thorough background check and are certified with industry standards and expectations.
  • Our dedicated team handles all mitigation and restoration services in-house, guaranteeing consistent quality and attention to detail throughout the process.
  • We believe in higher customer satisfaction.
  • We work with several insurance companies in Charlotte.
  • We are certified by the IICRC and accredited by the Better Business Bureau.
  • Our restoration services extend to various suburbs across North Carolina, including Ballantyne, Denver, Gastonia, Huntersville, Mooresville, Cornelius, and Belmont, NC.

IICRC certified restoration company

If you’re dealing with water damage, mold, fire or smoke damage issues in your property, reach out to First Restoration America at (980) 888-8456. We cater to both residential and commercial properties and are available 24/7 to respond to emergency calls in Charlotte, NC.


Our Additional Restoration Services in Charlotte, NC

  • Flood Cleanup
  • Water Removal
  • Water Damage Repair
  • Fire Damage Repair
  • Mold Damage Repair
  • Disaster Cleanup
  • Residential Restoration
  • Commercial Restoration
  • Pipe Burst Cleanup
  • Ceiling Water Damage Repair
  • Crawl Space Restoration
  • Roof Leak Repair
  • Drywall Repair

Related Nearby Disaster Restoration Services

Fire and Water Damage Restoration in Stallings, NC

Fire, Water and Mold Damage Restoration Company in Matthews, NC


Frequently Asked Questions

1. Are you a true full-service contractor?

First Restoration America is a full-service disaster restoration company. We handle all aspects of the restoration process from initial assessment and  mitigation to restoration and reconstruction.

2. What is the response time for water damage or fire damage emergencies?

First Restoration America guarantees rapid response time and our experts will be there at your location in less than an hour.

3. Which areas and locations do you serve?

We provide disaster restoration services in Mecklenburg County, Lincoln County, Gaston County, Lancaster County, Chester County, York County, Union County, Stanly County, NC.

4. How long has First Restoration America been Serving in Charlotte, NC?

First Restoration America is proudly serving restoration services in Charlotte and Nearby Areas Since 2010.

5. Do you provide commercial restoration services?

We provide commercial restoration services. Our team is equipped to handle various disaster restoration jobs, ensuring minimal downtime for your business operations.


Helpful Articles and Blogs

The Benefits of Having an IICRC Certified Water Damage Restoration Professional

First Restoration America is an IICRC certified restoration company that provides restoration and cleanup services in Charlotte, North Carolina. When you pick an IICRC certified water damage restoration professional, you’re getting someone with top-notch skills. Moreover, their adherence to industry standards guarantees a safe and effective restoration process.

Recovering from Fire Damage? What to Do After a Fire Disaster?

Recovering from fire damage can be overwhelming, but it’s important to know what steps to take after a fire disaster. First, make sure everyone is safe and avoid going back into the property until it’s cleared by authorities. Contact your insurance company right away to start the claims process and document the damage with photos or videos. Secure the property to prevent further damage and consider hiring professionals to assess and clean up.

Tips from Removing Mold From Rubber

If you’re dealing with mold on rubber surfaces, here are some effective tips for removal. Begin by preparing a cleaning solution using equal parts water and white vinegar or opt for a commercial mold cleaner. Apply the solution generously to the affected area and gently scrub with a brush or sponge. For stubborn mold, a paste of baking soda and water can also do the trick. After removing the mold, ensure to thoroughly rinse the area with water and dry it completely.


Recent Reviews


Dan Davoli

Rating 5 5 Star Disaster Restoration Rating

"I’m thrilled with the work done by First Restoration. The crew was punctual, professional, clean, and the project started and ended when they said it would! The price for my remodel was very competitive, and there were no “surprises” along the way. Within 2 days of the project being completed, I received a call from the owner of the company asking if I needed anything else, and if I was satisfied. I appreciated the personal touch and desire to ensure I was satisfied with their work product. 5 stars!"


Kevin Norton

Rating 5 5 Star Disaster Restoration Rating

"First restoration was great. I had a leak from an upstairs washer. Keith answered my call right away. Employees arrived a few hours after my call and set up the fans and dehumidifier. First restoration was great and would strongly recommend them in the future."


Judy Hudson

Rating 5 5 Star Disaster Restoration Rating

“Fortified with a sense of humor, First Restoration was able to come into my home during some really tough times. They not only helped me when I needed them most following Hurricane Matthew but were also reliable and honest about their work- completed in timely manner too! Plus they have this great attitude that makes you want them on every project from hereon out... I would highly recommend using these guys if anyone wants an excellent restoration service done right”


See All Reviews