First Restoration America
Flooding can be triggered by several factors, such as heavy rain, rivers overflowing, snowmelt, burst pipes, and sewage backups. When indoor flooding occurs, it can jeopardize the structural stability of the property, potentially leading to collapse, and damage electrical systems and appliances, heightening the risk of electric shocks or fires. Furthermore, floodwaters can be contaminated by harmful pollutants, including bacteria and chemicals, making proper management critical to avoid serious health hazards. Rapid mold and mildew growth can also occur, leading to health complications and additional property damage.
At First Restoration America, we provide professional flood damage cleanup services for homes and businesses in Matthews, NC, and the nearby areas. Our IICRC-certified experts specialize in water damage restoration, using state-of-the-art cleaning products, methods, and equipment to guarantee complete restoration.
Basement Flooding Restoration
Basement flooding is always a concern for homeowners as there are several things that can cause it. The main causes of basement flooding include malfunctioning sump pumps, blocked gutters, and structural flaws like wall cracks that permit water entry. Furthermore, if your washing machine is in the basement, a broken pipe could cause extensive flooding.
If you discover water pooling in your basement, it’s vital to take immediate action. Contact First Restoration America to address the basement flooding in your home. Our skilled team will swiftly eliminate standing water and meticulously clean all impacted areas, including those hard-to-reach spots behind and underneath appliances. We can effectively dry all affected areas and materials using industrial-grade air movers and dehumidifiers to ensure that your basement is thoroughly dried and restored.
Flood Damage Restoration in Matthews, NC
At First Restoration America, we can respond to any type of flooding in homes and commercial buildings. Our technicians are IICRC certified and use advanced equipment to remove standing flood water and thoroughly dry and restore your property.
You can expect the following from our flood cleanup services:
- Inspection and assessment: Our technicians will inspect the spread of the flooding and extent of the damage so we can form a restoration plan.
- Water damage mitigation: We use advanced water extraction equipment to completely remove standing flood water.
- Anti-microbial applications: We use anti-microbials to treat surfaces and materials to prevent the appearance of mold and bacteria.
- Drying: We place dehumidifiers and air movers throughout the area to extract moisture from the affected materials and control humidity levels.
- Monitoring: We monitor the humidity levels throughout the process to ensure effective drying.
- Restoration: All damage caused by the flooding will be repaired and restored.
Matthews Flood Risk and Statistics
- Hurricane Florence brought significant rainfall to the region, leading to flooding in Matthews. The storm impacted 328 properties in the town, causing substantial water damage and disruptions.
- According to Risk Factor, Matthews has a moderate risk of flooding. Currently, 12.7% of properties in Matthews are at risk of flooding this year. In 30 years, this figure is projected to increase to 13%.
- FEMA designates flood zones in Matthews based on historical data and risk assessments. They are identified as Flood Zone A, AE, X, and D. For precise information on flood zones in Matthews, including specific addresses and detailed maps, use FEMA’s online Flood Map Service Center. You can enter an address or parcel number to view the detailed flood map for that location.
Flood Damage Cleanup from First Restoration America
Reach out to First Restoration America for expert flood damage cleanup services if your home or business in Matthews, NC has experienced flooding. Our dedicated team is available 24/7 to swiftly address flooding in your property.
You can call us at (980) 888-8456.
FAQs Related to Flood Damage Restoration
Q. Who is responsible for flood damage? Landlord or Tenant?
Landlords are usually responsible for maintaining the property and fixing issues that cause flooding. However, if a tenant’s actions lead to flooding, they may be held responsible. For example, tenants are liable for water damage resulting from negligence, such as leaving faucets open or causing water pipes to burst. In these cases, the tenant must cover the repair costs.
Q. How to remove musty smell from basement after flooding?
A musty smell after a flood can indicate the presence of mold and mildew. To remove this odor, use dehumidifiers, cat litter, or baking soda to absorb the moisture and any residual smells.
Q. How to dry flooded carpet?
To dry a flooded carpet, start by using a wet/dry vacuum to remove water. Then, lift the carpet to let air circulate underneath and remove the wet padding. Use fans and dehumidifiers to dry the carpet faster. Open windows for ventilation if possible.
Q. How long does it take for flood water to clear?
Flash floods usually go away in hours, but natural floods can stick around for days or even weeks. If a flood is caused by a clogged or damaged drain, it might keep coming back until the drain is fixed.
More Information on Flood Damage
Does Flood Insurance Cover Burst Pipes?
Flood insurance does not cover burst pipes unless the burst is a direct result of a flood. Flood insurance is designed to cover damage caused by rising water levels from natural events like heavy rain, storm surges, or overflowing rivers. Burst pipes are usually covered under a separate policy, such as homeowners insurance.
How are Floods Measured?
Floods are measured in different ways to keep track of water levels and flow rates. River gauges are set up along rivers and streams to give real-time updates on how high the water is. Rain gauges help measure how much rain has fallen in a specific area. Remote sensing tools, like satellites and radar systems, keep an eye on flood-prone regions by monitoring rainfall intensity and soil moisture levels. By pulling together information from these sources, authorities can get a clear picture of floods, issue warnings, and take steps to keep people and property safe.
Recent Reviews
Dan Davoli
"I’m thrilled with the work done by First Restoration. The crew was punctual, professional, clean, and the project started and ended when they said it would! The price for my remodel was very competitive, and there were no “surprises” along the way. Within 2 days of the project being completed, I received a call from the owner of the company asking if I needed anything else, and if I was satisfied. I appreciated the personal touch and desire to ensure I was satisfied with their work product. 5 stars!"
Kevin Norton
"First restoration was great. I had a leak from an upstairs washer. Keith answered my call right away. Employees arrived a few hours after my call and set up the fans and dehumidifier. First restoration was great and would strongly recommend them in the future."
Judy Hudson
“Fortified with a sense of humor, First Restoration was able to come into my home during some really tough times. They not only helped me when I needed them most following Hurricane Matthew but were also reliable and honest about their work- completed in timely manner too! Plus they have this great attitude that makes you want them on every project from hereon out... I would highly recommend using these guys if anyone wants an excellent restoration service done right”
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