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Flood, Sewage, and Pipe Burst Restoration in Gilberts, IL

(815) 569-0702

Flooding within homes and buildings is dangerous as it can lead to serious damage and even create unsafe conditions.  Indoor flooding may occur due to burst pipes, sewage backups, or natural flooding and it needs to be addressed quickly to prevent serious damage.  Water from flooding can spread quickly through a property by getting absorbed into the surrounding porous building materials and furnishings.  The materials affected can also experience structural damage from taking in too much water and mold growth.  It is important to call a restoration professional as soon as you find flooding on your property.

Nu-Gen Cleaning & Restoration provides flood damage restoration services for natural flooding, pipe bursts, and sewage backups in Gilberts, IL.  Our technicians use advanced extraction equipment to fully remove flood water and dry the affected areas and materials.  All resulting damage will also be restored, and the affected areas will be decontaminated to ensure safe conditions.

Flood Damage Cleanup

Nobody wants to find flooding in their home as it can lead to serious damage and even create unsafe conditions.  While the sight of standing water can be overwhelming, you need to act fast when flooding occurs to help limit the damage.

Water Damage Restoration - Water Extraction

Flooding can cause significant damage by getting absorbed into porous building materials and furnishings.  Materials that absorb the water are vulnerable to warping, staining, and rotting, and severe water damage to structural elements can greatly increase the risk of serious structural damage.  Allowing the flood water more time to spread will also lead to further damage beyond the initial impacted area.

Mold is a major risk when flooding occurs as mold growth appears where there is an ample source of moisture.  Mold can appear within 24-48 hours after the flooding occurs and it will quickly spread and cause further property damage in the affected areas.  The appearance of mold also puts your health at risk as exposure to mold can lead to health issues from allergic reactions to more serious infections.

At Nu-Gen Cleaning & Restoration, we provide complete flood damage cleanup to remove flood water from your home and restore the affected areas.  Our technicians use advanced extraction and dehumidification equipment to remove the flood water and dry wet areas and materials.  We are also equipped to provide effective mold remediation if mold growth has appeared.

Our flood cleanup services include the following steps:

  • Water removal: Our advanced water extraction equipment can remove standing flood water. The water is removed at a slow pace because removing that much water too quickly can cause warping of the affected materials.
  • Drying and dehumidification: We will strategically place our dehumidification equipment around the property to extract water from the affected materials and ensure that they are dry.
  • Cleaning and restoration: We will make sure all the affected surfaces and materials are cleaned and restored. We can also prevent mold and remove dangerous materials with anti-microbial treatments
  • Mold remediation: We can effectively remove any mold growth that has appeared due to the flooding.
  • Repair: All damaged structural elements and materials will be repaired to restore the area to its original condition.

Sewage Backup CleaningPipe burst

If flood water in your home is contaminated with sewage, this creates a very dangerous situation and results in serious damage.  There are two main ways that sewage can become a problem within a home, either due to a sewage backup or natural flooding that comes into the home already contaminated with sewage.

Sewage water and the waste materials it contains will quickly penetrate furnishings and porous building materials which causes severe, often permanent damage.  Drywall, carpeting, and furniture usually experience permanent damage from sewage and need to be replaced.  The dangerous pathogens and microorganisms in sewage can cause disease or infection in those who are exposed.  You need to keep everyone in your home away from water that may contain sewage and call licensed professionals to clean it up right away.

Our technicians will make sure that all sewage is removed and that the damaged areas are safely restored, repaired, and disinfected.  Our sewage backup cleaning includes the following:

  • Sewage removal: All sewage water will be removed from the property along with materials that have been permanently damaged.
  • Drying and dehumidification: Once the sewage is removed, the area is thoroughly dried using our advanced dehumidification equipment.
  • Cleaning and disinfection: We will clean and disinfect all surfaces and materials in the affected areas to restore safe conditions and prevent the spread of infection or disease.
  • Repair and restoration: The damage caused by the sewage will be repaired after the drying and dehumidification.

Burst Pipes

Burst pipes are another source of indoor flooding.  A pipe can burst from damage to the pipe, wear and tear, rusting, and when the water within the pipe becomes frozen, causing the expanding ice to create pressure within the pipe that causes a burst.  Pipe bursts can cause significant flooding as hundreds of gallons of water can spill out from a burst pipe in a short period of time.

The first thing you should do when a pipe burst occurs is shut off the water main to stop the leak.  You then need to call our professionals to contain the water as it will spread quickly and cause serious damage.  Just like regular flood water, water from a burst pipe will get absorbed into the surrounding materials and there is a risk for mold growth to appear in the affected areas.  Our technicians will extract the water from the burst pipe and fully restore the resulting damage.

Call Nu-Gen Cleaning & Restoration for Water and Flood Damage Restoration

Indoor flooding can be caused by several sources and no matter the source, you need to call our professionals right away to help prevent significant damage by containing the water and restoring the affected area.  The situation is especially urgent when dealing with sewage or contaminated water.

Nu-Gen Cleaning & Restoration can restore your home or business after being affected by a flood, sewage backup, or burst pipe.  We are available 24 hours a day at (815) 569-0702 for emergency flood damage restoration in Gilberts, IL.

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Recent Reviews

Review by Kelly Ann
Restoration Services
Rating 5 5 Star Moving Rating

It is only the first day and the so far the professionalism and the kindness of the workers the cleanup and care of my property and furniture is above and beyond any company I have seen!! Absolutely outstanding and professional company hands down so far!!! Third day!! So far I have had Fransisco Jose Sha-ron Zeke Nick Joey as crew members and all absolutely amazingly outstanding truly and amazing company through and through their professionalism is by far hands down amazing! Great company great workers fast and thorough the owner Moises is on top of everything he actually came out he has had no issues answering questions when I needed I mean when they work for you.. they truly work for you with the utmost care and professionalism and the cleanliness it’s unbelievable!

Review by Stephen Abbs
Restoration Services
Rating 5 5 Star Moving Rating

I had a pipe freeze and burst at my home in the very early hours of Christmas Eve, around midnight. The water damaged my kitchen and went into my basement as well. I called Nu-Gen around 2:00am and Olga answered the phone and set up an appointment for me for the same day, between 8:30-9:30. After calling my insurance company, they said they would send out their own mitigation service so I cancelled my appointment with Nu-Gen. Well, the service that my insurance company contracted never showed up, but to my surprise Olga called me that afternoon to check on things and make sure I was okay. I was incredibly grateful for her checking on me because my insurance company failed me at that point. Later that afternoon Moises, the project manager, came out to assess the situation. They immediately set up the mitigation process and during the next couple of weeks, Moises - and his wonderful crew - Jose and Joey, were out several times to check on the progress of the drying and mitigation process. I am forever grateful for Nu-Gen's help and guidance throughout this entire process. I've recommended their services to my insurance company as well so that they could now have a reliable mitigation service to use in the area and I also expect to use Nu-Gen for the reconstruction work as well.

Review by Dylan
Restoration Services
Rating 5 5 Star Moving Rating

Jose and Leti were wonderful, a third gentleman came to assist, I didn't get his name but they worked well together to solve a tricky dryer vent issue. After spending over an hour cleaning a vent that was no longer in use from second floor( unbeknownst to all of us) we learned previous owners rerouted out the roof. Not once did they act like they were annoyed by this discovery. Very professional and very friendly. I cannot recommend them enough. Great Job Nu-Gen.