Nu-Gen Cleaning & Restoration
Fires affect thousands of homes and buildings per year and often result in extensive damage to property structure and contents. As a result of fires, smoke, soot, and other corrosive byproducts can settle into fabrics and materials, causing irreversible destruction. Beginning the restoration process after calling emergency services is imperative to repair your property and save your belongings such as furniture and clothing.
Crystal Lake, IL is known for its historical downtown area and beautiful location along the lake, is not immune to the risk of fire hazards. Due to the aging infrastructure, seasonal weather changes, and household accidents, the heightened risk of fire incidences continues to grow. According to the Crystal Lake Fire Department, there were 91 fire incidents reported in 2022, highlighting the importance of having trusted fire damage restoration services locally.
Nu-Gen Cleaning & Restoration is a reliable fire damage restoration company providing smoke and fire damage cleanup services for residential and commercial properties in Crystal Lake, IL, and the surrounding areas of McHenry County. For over 20 years, our technicians have handled fire incidences of all sizes, making us a known expert in the area for fire damage restoration. Our technicians handle every step of the fire damage restoration process including structural repairs, content restoration, and the removal of soot and smoke odors.
Types of Fire Damage We Handle
When a fire occurs, it has the potential to cause widespread damage to your home or building and all of the furnishings and contents within. The damage starts with the flames as they burn through building materials and other objects, and continues throughout the property as soot, smoke, and other corrosive byproducts settle into materials. Fire damage requires quick attention to prevent further damage throughout the property, which is why Nu-Gen Cleaning & Restoration‘s team of technicians is here to help.
Our trusted fire damage restoration services can help property owners who are facing fire damage including:
- Fire Damage to building materials such as walls, roofs, and flooring
- Water damage from firefighting efforts
- Smoke odors and damage
- Soot, smoke, and other byproduct residue throughout the home
- Heat damage
- Electrical damage
Why Choose Us for Fire Damage Restoration in Crystal Lake, IL?
Nu-Gen Cleaning & Restoration is a trusted IICRC-certified cleaning and restoration company, recognized for excellence with the Top Pro award in 2020. Proudly serving Crystal Lake residents since 2001, we are dedicated to delivering outstanding service, expert solutions, and peace of mind to every customer. With a strong presence in the surrounding areas of McHenry County, IL, our team provides prompt and efficient 24/7 emergency response services for water and fire damage restoration.
We utilize advanced restoration techniques and state-of-the-art technology to handle projects of any size effectively. Our commitment to eco-friendly and safe practices ensures that Crystal Lake residents can trust their properties will be fully restored with minimal environmental impact. Satisfaction is our guarantee as we strive to meet and exceed the expectations of our community.
Our Fire Damage Restoration Process
Fire damage restoration always requires a unique approach as materials damaged by fire and smoke will only react to certain cleaners. Our technicians take a comprehensive approach to repair the structural damage caused by the fire and treat your property for smoke damage. We use advanced cleaning products to clean and restore materials affected by soot and we can effectively remove smoke odors. It is best to start the fire damage restoration process immediately after the fire is out to limit the damage and save time and money on the restoration.
You can expect the following with our fire damage restoration services:
- Thorough Inspection: We assess fire, smoke, and water damage to create a customized restoration plan for your Crystal Lake, IL, property.
- Structural Stabilization: Damaged areas are secured with board-up services and roof tarping to prevent further harm.
- Soot and Residue Removal: Using advanced cleaning techniques, we eliminate soot and smoke residue to restore surfaces and improve air quality.
- Surface Cleaning: We clean and restore carpets, wood, drywall, furniture, and other affected surfaces to pre-loss condition.
- Water Damage Restoration: Our experts extract water, dry areas, and prevent mold growth caused by firefighting efforts.
- Structural Repairs: Fire-damaged walls, floors, and other structures are repaired to ensure safety and stability.
- Damaged Materials Removal: Permanently damaged materials are removed and responsibly disposed of to prepare for restoration.
- Content Cleaning and Restoration: Personal belongings, such as furniture and electronics, are cleaned and restored using specialized methods.
- Deodorization: Advanced techniques, like ozone treatments, remove lingering smoke odors, leaving your property fresh and odor-free.
Damages Caused By Soot and Smoke
Smoke, soot, and other corrosive byproducts that remain after the fire is out usually cause more damage than the fire itself. This is because smoke and soot will continue to spread throughout the property, including areas the fire did not reach. Soot and residue will settle on surfaces and objects, causing etching and tarnishing that can become permanent if the materials are not properly cleaned fast enough. Smoke also leaves behind odors that are difficult to eliminate because the odor particles get absorbed by porous building materials and furnishings.
Call Us for Fire and Smoke Damage Restoration in Crystal Lake, IL
If your home or business has been affected by fire or smoke, don’t wait—contact the experts at Nu-Gen Cleaning & Restoration immediately for professional fire and smoke damage restoration in Crystal Lake, IL, and the surrounding areas of McHenry County.
Our IICRC-certified technicians are trained, equipped, and ready to fully restore your property to its pre-loss condition. We’re available 24/7 to respond to fire damage emergencies in Crystal Lake, IL, and the surrounding areas. Call us now at (815) 569-0702 for fast and reliable assistance.
Related Fire Damage Cleanup Services:
- Smoke and Fire Restoration Elgin, IL
- Fire Damage Restoration Cary, IL
- Fire Restoration Gilberts, IL
- Fire Damage Restoration, West Dundee, IL
- Smoke and Soot, Mundelein, IL
Fire Damage Remediation Frequently Asked Questions:
How can I file an insurance claim for fire damage, and what does it typically cover?
When you file an insurance claim for fire damage, your insurance will want to see the proof. Therefore, you should take pictures of the damages for your insurance provider. They will also delegate an adjuster to your property to inspect the damage. Insurance typically will cover the entire fire damage restoration cost. Professional fire damage restoration technicians like Nu-Gen Cleaning & Restoration work with all insurance and make sure that homeowners will receive full coverage.
What are the safety precautions when entering a fire-damaged structure?
You should wear personal protective equipment to protect yourself from smoke, debris, and burnt materials if you have to enter a fire-damaged structure. Fire damage restoration experts like Nu-Gen Cleaning & Restoration will restore, repair, and reconstruct your house with safety measures. It is best to trust the fire damage restoration team and protect yourself by not entering the property during the restoration process.
Are there specific regulations and permits required for fire damage restoration?
A professional fire damage restoration company should be IICRC Certified (Institute of Inspection Cleaning and Restoration Certification). Nu-Gen Cleaning & Restoration is IICRC certified, qualified to restore all sizes of fire damage, and make sure we strictly follow the industry standards.
Related Fire & Smoke Damage Cleanup Tips
- What is Soda Blasting and How Can it Be Used to Restore Fire Damage: After a fire incident, it’s crucial to initiate restoration procedures promptly to prevent the escalation of damage, which could potentially lead to permanent harm. A method that proves effective in restoring properties affected by fire damage is soda blasting, known for its safety and eco-friendliness in the cleaning process. If you’re interested in learning more about soda blasting—its methodology, mechanisms, and its role in revitalizing spaces marred by fire damage—read on to gain a deeper understanding of this restorative process.
- Fire Damage Restoration Costs: The expenses associated with fire damage restoration services can vary widely, depending on the scope of the damage and the size of the property. For a typical home or business, the costs can range from $800 on the lower end to a substantial $100,000 for more extensive damage. The considerable range in costs reflects the complexity of the restoration process, which includes tasks like debris removal, structural repairs, odor removal, and content cleaning. Property owners should be prepared for these potential expenses when dealing with the aftermath of a fire and consider seeking estimates from reputable restoration professionals to better gauge the specific financial implications for their situation.
- What to Do and NOT Do After a Fire in Your Home: In this guide, we’ll delve into the necessary steps to take in the aftermath of a home fire, outlining both the recommended actions and those you should steer clear of. By understanding and implementing the appropriate measures, you can safeguard yourself and minimize the extent of damage, ultimately expediting the fire damage restoration process. This approach will facilitate a faster and smoother journey towards reclaiming your home.
Recent Reviews

It is only the first day and the so far the professionalism and the kindness of the workers the cleanup and care of my property and furniture is above and beyond any company I have seen!! Absolutely outstanding and professional company hands down so far!!! Third day!! So far I have had Fransisco Jose Sha-ron Zeke Nick Joey as crew members and all absolutely amazingly outstanding truly and amazing company through and through their professionalism is by far hands down amazing! Great company great workers fast and thorough the owner Moises is on top of everything he actually came out he has had no issues answering questions when I needed I mean when they work for you.. they truly work for you with the utmost care and professionalism and the cleanliness it’s unbelievable!

I had a pipe freeze and burst at my home in the very early hours of Christmas Eve, around midnight. The water damaged my kitchen and went into my basement as well. I called Nu-Gen around 2:00am and Olga answered the phone and set up an appointment for me for the same day, between 8:30-9:30. After calling my insurance company, they said they would send out their own mitigation service so I cancelled my appointment with Nu-Gen. Well, the service that my insurance company contracted never showed up, but to my surprise Olga called me that afternoon to check on things and make sure I was okay. I was incredibly grateful for her checking on me because my insurance company failed me at that point. Later that afternoon Moises, the project manager, came out to assess the situation. They immediately set up the mitigation process and during the next couple of weeks, Moises - and his wonderful crew - Jose and Joey, were out several times to check on the progress of the drying and mitigation process. I am forever grateful for Nu-Gen's help and guidance throughout this entire process. I've recommended their services to my insurance company as well so that they could now have a reliable mitigation service to use in the area and I also expect to use Nu-Gen for the reconstruction work as well.

Jose and Leti were wonderful, a third gentleman came to assist, I didn't get his name but they worked well together to solve a tricky dryer vent issue. After spending over an hour cleaning a vent that was no longer in use from second floor( unbeknownst to all of us) we learned previous owners rerouted out the roof. Not once did they act like they were annoyed by this discovery. Very professional and very friendly. I cannot recommend them enough. Great Job Nu-Gen.