Hoarding is a difficult problem to deal with because of the mess it creates in a home and because of the mental state of the hoarder. Hoarding is classified as a mental disorder as those affected allow clutter to build up in their homes because anxiety or depression prevents them from parting with anything. As a result, all types of objects from newspapers, food containers, and knickknacks to furniture and appliances build up within the home, creating a very dangerous situation. Piles of clutter can block pathways and exits in the home and increase the risk of injuries, fires, and the buildup up of harmful materials like bacteria and mold. When dealing with a hoarder, you cannot just enter the home and begin the cleaning. You have to first reach out to the hoarder and help them understand that their home needs to be cleaned. Once they agree to the cleaning, you can call a professional to help.
NuEra Restoration and Remodeling provides complete hoarding cleaning services for those affected in Downers Grove, IL, and throughout DuPage County. Our technicians can thoroughly clean out and sanitize homes affected by hoarding, and we make sure the affected individual is involved with every decision made. Each of our experienced technicians has passed our background check and they understand how to approach a hoarder with dignity and respect.
Approaching a Hoarder
Most people who are affected by hoarding are either too embarrassed to seek help on their own or are unaware of the problem their hoarding habits have created. It is very important for a friend or family member who the individual trusts to reach out to them and talk to them about the situation they have created.
Helping them understand the danger of their living conditions is the most effective way to help a hoarder realize that they need help. Only when the affected individual agrees to clean out their home should you start the process and call our professionals.
Our technicians are fully prepared to deal with any scale of hoarding within the home and with the affected individual. We will connect to the individual on a personal level and earn their trust before continuing with our evaluation of the home.
Once we have completed our evaluation, we will work with the affected individual to form a cleaning plan and include them in the decision of what to do with the items in their home. Once the hoarded items are removed, we will thoroughly clean and sanitize the home to return it to safe living conditions.
You can expect the following from our hoarding cleaning services:
- We will remove hoarded items from the home and work with the affected individual to decide what should be kept, recycled, donated, or thrown away
- Damaged items that are kept are cleaned and restored
- The home is cleaned and disinfected after the hoarded items are removed
- We can deliver unwanted items to family, friends, and charitable organizations
- We can assist with any necessary paperwork involving trusts
For more information on disinfection services, watch RestorationMaster video:
There are certain situations involving hoarding where it helps to get homeowners’ insurance involved. If you are not sure if you should involve your insurance provider, our technicians can help you decide whether you should file a claim. Should you choose to file a claim, we can bill your insurance provider directly for the claim.
Call for Help with Hoarding Cleaning in Downers Grove, IL
If someone you know is affected by hoarding in the Downers Grove, IL area, reach out to them to offer your assistance and call NuEra Restoration and Remodeling for professional hoarding cleaning services.
Our professional technicians have the tools and experience to fully restore homes affected by hoarding, and we also approach hoarders with a sense of dignity and respect. You can reach us at (630) 656-9915 for more about our hoarding cleaning services.
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Recent Reviews
Review by Kiara Robinson
"Professionalism, Punctuality, Quality, Responsiveness, Value Clint and his team were AWESOME!!! He was very considerate of my time and space. I was very frustrated when he arrived & when he left I felt happy and relieved that my issue was resolved! He made sure to clean everything with non-toxic chemicals so that my kids would be safe, he explained everything he was doing and executed it perfectly. I had a leak in my ceiling and sewage water everywhere. He put in the time and hard work to disinfect, clean, and dry everything throughly. He was quick, efficient, and respectful! I would definitely recommend his services to anyone who has an issue in their space. Thank you Clint."
Review by Sara Ofenloch
"Our technician Alec came in and re-padded the carpet that had been torn up last week due to water damage. He was so friendly and talkative, and worked very quickly to get the job done! In and out within 30 minutes so that I could get on with my day. Would definitely recommend. Thanks Alec!"
Review by Saima I
"After our apartment flooded on Chirstmas Eve, we were worried about dry wall repairs and patches, and disgusted by the stench. NuEra handled our dry wall replacement and patching and our carpets. We didn't get a business card from the man who worked on our walls and ceilings, but he did so without his partner that day. We are so grateful! After the drywall repairs, our carpets were cleaned so thoroughly and efficiently. Alex treated the carpet and scrubbed it out well before applying the deodorizer and scrubbing that in. He even got out a bright yellow stain from the water that had leaked in. It's such a relief to no longer live in a stinky apartment! Alex and Nick were wonderful! Thank you so much!"
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