Monroe Restoration is an A+ Accredited Business since 09/11/1997.
BBB has determined that Monroe Restoration meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB reviews and monitors clients reviews on product quality or competency in performing services.
Our technicians are IICRC certified.
The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a non-profit certification organization. It has served as the Industry Guardian for the cleaning, inspection and restoration service industries for more than 30 years. As a non-profit certification organization, the IICRC helps ensure that consumers have access to trusted and trained cleaning professionals by establishing and monitoring certification programs and standards for these industries.
To qualify for IICRC-Certified status Monroe Restoration must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up and provide ongoing education and training leading to certification for all technicians. IICRC Certified Firms are also required to abide by the IICRC Code of Ethics.
Services provided by IICRC–Certified professionals range from water and fire damage, mold remediation to flooring inspection and carpet cleaning.
Recent Reviews
Jim Padgitt
"Casey was our Project Manager and he was very knowledgeable about all aspects of the construction, materials and crew involved in the restoration of our home. He was very forthcoming about any of the typical snags you encounter when rehabbing a home. His input and knowledge were very much appreciated. We are very pleased with his team's excellent work and his attention to all the details as the project unfolded. Casey was a pleasure to work with and we highly recommend his services and expertise!"
Mike Planey
"Everyone at Monroe Restoration was very responsive and knowledgeable. Tim arrived at my house within 30 minutes of my call to diagnosed the issue and had a crew out for cleanup immediately. Thank you Tim, Victor, Marcus, Bailey and Brandon for getting our house back together."
LINDA
“I just want to say thank-you to Monroe Restoration & Cleaning (“Monroe”)! Monroe has been one of the best companies I have dealt with concerning my house. When I had a fluke water incident in my basement, they were quick to respond and begin the remediation/dry-out process. Thereafter, the “Restore” team was dispatched to get the damaged part of my basement back to status quo. Big Kudos to Andy/Project Manager who was very communicative, on time, energetic, nice, and explained each step of the “Restore” process. He even vacuumed the carpet prior to the rug cleaning team coming in and pitched in on the actual work process w/Mitchell . Thanks to Mitchell who did the plaster work, trim, other carpenter stuff, and painting. He was very neat, did a nice job, and cleaned up each day. The carpet cleaning team lead by Brandon did a great job. My carpet looks like new. Everybody that came out to work seemed genuinely happy to be working the job. Thankyou, I am a happy customer!”
Michael Grylewicz
“Monroe is a company I would highly recommend for your restoration needs. Mike Lockwood did a great job to make sure the job was done right and efficiently as possible. He is super communicative and answers any questions or concerns you may have, to make sure you are happy and satisfied with the job when it’s done.”
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