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Water-Damage Fire-Smoke-Damage Mold-Damage Construction-Services

Water Damage Restoration in Matthews, NC

First Restoration America

(980) 888-8456

Water damage can occur at any time, whether from rain, a leaky appliance, or a burst pipe. Water can seep into materials and cause warping, tarnishing, or corrosion. The main risk of water damage is when it seeps into porous building materials, making them unstable and promoting mold growth.

First Restoration America provides water damage restoration services for residential and commercial properties in Matthews, NC.  Our Services include water removal, cleaning, drying, and restoration to return the property to its original condition.

Water Damage: Causes and Effects

Water damage can occur due to various reasons. It might be from burst pipes, leaking plumbing systems, or even natural disasters like floods and storms. Other culprits could include faulty appliances or poorly maintained roofs. Even condensation buildup in poorly ventilated areas can lead to water damage over time.

When there is standing water on your property, it seeps into walls, flooring, and other porous materials, causing significant structural damage. If left unattended for too long, water can lead to rotting, warping, and discoloration of various materials.

Where there is water damage, mold growth is almost guaranteed. Mold can cause allergy-like symptoms such as sneezing and coughing, and prolonged exposure may result in serious upper respiratory issues. If you experience water damage at your home or business, it’s crucial to react promptly to prevent further damage. Contacting a professional water removal company is the best course of action to stabilize the property, dry it out, and ensure it is free from mold. Water damage can be also be costly, so immediate action is essential to prevent water spread and potential structural damage.

Water Damage Stains and Discoloration on Wall

water damage signs

Water Damage Restoration Services in Matthews, NC

If you’re dealing with water damage in Matthews, NC, our company is here to help. With years of experience serving the local community, we specialize in restoring properties affected by water damage. Our team is highly skilled and equipped with the latest tools and technology to handle any restoration project, big or small. Our dedicated team follows a meticulous step-by-step approach to keep you and your property safe.

Our Water Damage Restoration Approach:

  • Emergency response
  • Conduct a water damage assessment
  • Remove standing water
  • Structural dry and dehumidify the area
  • Clean and sanitize the surfaces
  • Repair and Reconstruction
  • Filing insurance claims

Water Removal

During emergency water removal, we utilize specialized tools to promptly identify moisture and extract water, which is crucial for mitigating damage and restoring properties. Using moisture meters and thermal imaging cameras, we detect hidden moisture within walls and floors. High-powered pumps, wet vacuums, and extraction units are employed to efficiently remove standing water from affected areas.The sooner you get the water removed, the better it will be for you. First Restoration America is available 24/7 for water extraction and removal in Matthews, NC.

Flood Cleanup

Floods in the home can arise from various sources such as sewage backup, toilet overflow, or heavy rain. Floodwater can vary in appearance, ranging from clear water to contaminated water containing debris and pollutants. Areas of the house prone to flooding include basements, crawl spaces, and low-lying areas where water can accumulate. Additionally, homes located in flood-prone regions or near bodies of water are at higher risk of flooding during heavy rain or storms. It’s essential to be aware of these factors and take preventive measures such as installing sump pumps, maintaining proper drainage systems, and sealing cracks to minimize the risk of flooding and protect your property. In case if your house is flooded due to internal or external factors, call our water damage restoration experts immediately for quick recovery.

Do’s and Dont’s To Keep in Mind During Water Damage

When you spot water damage in your property, You should call First Restoration America immediately. After notifying us, these are the following steps you should take.

What to Do in Case of Water Damage

  • Check for slip hazards
  • Find and stop the moisture source
  • Move fragile items and small furniture out of the way
  • To prevent staining of the carpet, put some foil under the furniture legs
  • Take books, shoes, fabrics, and any other paper products to a safe location
  • Contact a water restoration company for emergency cleanup

What NOT to Do in Case of Water Damage

  • If there are any personal hygiene products that have been affected by water damage, do not use them
  • Standing water should not be vacuumed by a standard vacuum
  • You should not run the heating or cooling system
  • Do not adjust the thermostat
  • Avoid walking on wet surfaces more than you must

Call us for Water Damage Restoration in Matthews, NC

water damage services matthews nc

Contact First Restoration America for your water damage restoration needs that includes water damage cleanup, repairs and reconstruction in Matthews, NC. Our highly skilled technicians will make sure to remove excess water, dry and clean the area, and fully restore it.

We are available 24/7 for all your water damage emergencies at (980) 888-8456. Inquire and Get free estimate


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Water Damage FAQs

Q. Is Water Damage an Emergency?

Yes, water damage can be considered an emergency, especially if it is extensive or poses a safety risk. Water damage can lead to structural damage, mold growth, and health hazards, so it is important to address it promptly to prevent further damage and potential health risks.

In some cases, water damage can be an immediate threat to safety. For example, if water is flooding into your home due to a burst pipe, it can create slippery conditions and electrical hazards. In such situations, it is important to turn off the main water supply and power to your home and evacuate if necessary.

Q. What Are the Common Signs of Water Damage?

  • The signs of water damage can vary depending on the severity and cause of the damage, but some common signs include:
  • Stains or discoloration on walls or ceilings: Water stains can be yellowish or brownish in color and often appear in irregular shapes.
  • Musty or damp odors: Water damage can lead to the growth of mold and mildew, which can produce a musty or damp smell.
  • Peeling or bubbling paint or wallpaper: Moisture can cause paint and wallpaper to peel or bubble, especially in areas with high humidity.
  • Warping or buckling of floors or walls: Water damage can cause wood floors and walls to warp or buckle and can also cause tile or vinyl flooring to loosen or lift.
  • Sounds of dripping or running water: If you can hear water running or dripping, but cannot find the source, it could be a sign of hidden water damage.
  • High humidity or condensation: If your home feels consistently damp or you notice excessive condensation on windows, it could be a sign of water damage or high humidity levels.
  • Visible mold growth: Mold often grows in areas with high moisture levels, so if you see mold growing on surfaces or in corners, it could be a sign of water damage.

Q. How to get rid of water damage odor?

For temporary solutions, you can use coffee grounds or vinegar. In case if the smell still circulates, you need to call us immediately.

Q. Can water damaged electronics be repaired?

After experiencing catastrophic water damage from events like hurricanes or floods, electronic, electrical, and telecommunications equipment can still be recovered.  We use specialized cleaning solutions and processes to remove water and trapped moisture.

Q. Does insurance cover water damage from gutters?

In the majority of cases, homeowners insurance offers coverage for gutter damage caused by wind, hail, and falling objects.


Recent Reviews


Dan Davoli

Rating 5 5 Star Disaster Restoration Rating

"I’m thrilled with the work done by First Restoration. The crew was punctual, professional, clean, and the project started and ended when they said it would! The price for my remodel was very competitive, and there were no “surprises” along the way. Within 2 days of the project being completed, I received a call from the owner of the company asking if I needed anything else, and if I was satisfied. I appreciated the personal touch and desire to ensure I was satisfied with their work product. 5 stars!"


Kevin Norton

Rating 5 5 Star Disaster Restoration Rating

"First restoration was great. I had a leak from an upstairs washer. Keith answered my call right away. Employees arrived a few hours after my call and set up the fans and dehumidifier. First restoration was great and would strongly recommend them in the future."


Judy Hudson

Rating 5 5 Star Disaster Restoration Rating

“Fortified with a sense of humor, First Restoration was able to come into my home during some really tough times. They not only helped me when I needed them most following Hurricane Matthew but were also reliable and honest about their work- completed in timely manner too! Plus they have this great attitude that makes you want them on every project from hereon out... I would highly recommend using these guys if anyone wants an excellent restoration service done right”


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