When a toilet overflows, a drain backs up, or a sewer line fails, you’re not just dealing with “dirty water.” You’re facing hazardous waste that can contain bacteria, viruses, and harmful contaminants that put your health and property at risk.
At RestorationMaster, we provide professional sewage backup cleanup and contaminated water mitigation for homes and businesses in Dorchester, MA and surrounding Boston neighborhoods. Our team responds quickly, removes the contaminated water, thoroughly disinfects affected areas, and restores your space so it’s safe to occupy again.
If you’re experiencing a sewage backup right now in your property, do not wait, Call (781) 604-1476
Why Sewage Backups Are Common in Dorchester, MA
Dorchester’s combination of older sewer systems, dense housing, heavy rainfall, and underground tree roots creates the perfect conditions for backups. Many of the calls we respond to happen because:
- Rainstorms overwhelm shared sewer lines
- Drains and plumbing are unable to keep up with sudden water flow
- Old pipes collapse or clog without warning
- Tree roots push into sewer lines and restrict water movement
- Toilets or basement drains overflow and spread rapidly
Our Proven Process for Sewage Backup Cleanup in Dorchester, MA
A clean, safe, restored property begins with a clear plan
When our team arrives at your property, we take time to understand exactly what happened and how far the water has spread. Sewage behaves differently than clean water. It absorbs quickly into building materials and releases strong odors that do not go away without deep cleaning and proper drying. Here is what you can expect from our cleanup process:
Our Sewage Cleanup Process
Our sewage backup cleanup follows a clear, step-by-step process to ensure your property is safe, sanitized, and fully restored.
Assessment and Moisture Mapping
We inspect the entire affected area, including rooms, hallways, closets, and wall cavities. Our moisture meters reveal how far the water has traveled, even when the surface appears dry. This allows us to create a complete and accurate restoration plan.
Extraction of Sewage and Contaminated Water
Using professional-grade pumps and extractors, we remove standing sewage water as quickly as possible. Fast extraction limits structural damage and reduces the risk of mold growth.
Removal of Damaged Materials
Materials like carpet, padding, drywall, insulation, and wood trim often need removal because they absorb harmful contaminants and cannot be fully disinfected. We remove only what is necessary and explain every step before proceeding.
Deep Cleaning and Disinfection
Once contaminated materials are removed, we clean and sanitize all remaining surfaces. This eliminates bacteria, helps prevent returning odors, and prepares the property for drying and rebuilding.
Drying and Dehumidification
Moisture trapped behind walls or under flooring can lead to mold. We use air movers and dehumidifiers to dry the structure thoroughly and monitor moisture levels daily until everything reaches the proper dryness.
Restoration and Repairs
When the area is clean and dry, we restore the damaged parts of your property. This may include new drywall, trim, flooring, or paint—returning the space to its pre-damage condition.
Residential Sewage Cleanup in Dorchester
Helping homeowners recover quickly and safely
A sewage backup at home is emotional as much as it is physical. Your basement, bathroom, or laundry room becomes unsafe in an instant. Our water damage restoration experts work respectfully in your space, guiding you through what can be cleaned, what needs to be removed, and what your timeline looks like.
We structure our work to minimize disruption and make the recovery process as smooth as possible. Families trust us because we show up prepared, communicate clearly, and treat their home with care.
Commercial Sewage Cleanup and Business Recovery
Keeping Dorchester businesses operating safely
For a business, sewage damage is more than a mess. It is lost time, lost revenue, and a safety concern for employees and customers. We work with small shops, restaurants, offices, multi-unit buildings, and commercial facilities across Dorchester.
Our priority is simple. Get your business safe, cleaned, and operational again without delay. We coordinate with building owners, managers, and insurance carriers so you can focus on running your business, not handling the cleanup.
Insurance Guidance and Documentation
We help make your claim easier. Many sewage backups are covered by insurance, depending on the cause. We provide:
- Photos
- Moisture readings
- Material removal documentation
- Detailed reports
This helps your adjuster understand the full scope of damage and speeds up the claims process.
What You Can Do While Waiting for Help
If a sewage backup happens, keep everyone, including pets, away from the affected area. Don’t touch the water and avoid trying to dry it with fans or heaters. Standing water can lead to mold, so it’s a good idea to check for it once the area is safe. Learn how we handle mold cleanup. Call us and we’ll guide you on what to do until we arrive.
Contact us for immediate sewage cleanup
If you are dealing with a sewage backup, contaminated water, or a strong sewage odor, do not wait. The longer the water remains, the more damage it causes.
Call RestorationMaster of Dorchester at (781) 604-1476 for immediate service and dependable cleanup you can trust.
Trusted Restoration Services in Dorchester, MA
Contact Us Today to Schedule Your Free Estimate! We’re a locally trusted provider. Learn more about RestorationMaster and our restoration process.
Recent Reviews
Samantha Hibberd
"I called literally everyone to come out and clean the underneath of our trailer when we had a septic and water line break. No one was willing to do the job and RestorationMaster were the last people I called. It was the easiest transaction and someone was able to come that day to come look at it and they were back within a few days to get the job done. Super grateful!"
Efonthedl
"Couldn’t be happier! The folks over at RestorationMaster are knowledgeable, competent and extremely helpful. From start to finish, they walk you through the process. Explanatory and concise. They ensure the process is seamless and effortless without worry. Thank you to the entire team, especially Christine, Brianna and Roberto for your time, patience and kindness! 5 star all around!"
Michelle Glover
“They responded quickly, were respectful of our home and responsive to our requests. Services: Fire damage cleanup & repair”
Michael Long
“RestorationMaster was helpful and prompt in resolving our water damage and associated cleanup operation. Positive: Responsiveness, Punctuality, Professionalism. Services: Mold inspection, Water damage-related cleanup & repair, Water damage-related mold removal.”
Al T.
“The water supply line to our refrigerator ice-maker burst and leaked water all over the hardwood floor and into the basement. After we got a plumber to shut the water valve which was located behind the built-in refrigerator, RestorationMaster came to do remediation. Marvin and his crew measured the moisture in our walls and floors, removed the baseboards and drilled holes into the wall. They then set up equipment in our kitchen and basement. Marvin came by the next day to check on progress, moved some equipment around and then came back 3 days later to do a final check. Their actions saved our wooden floors! Marvin and his crew were truly awesome - professional, courteous and friendly throughout. Highly recommended. Positive: Responsiveness, Punctuality, Quality, Professionalism, Value. Services: Water damage-related cleanup & repair.”
Migdalia Curet-Wiggins
“Very Professional and quick response”
