Hoarding is a complicated disorder that is still becoming better understood and the more we learn about this disorder, the more we can improve the help available to those effected. The main behaviors associated with hoarding stem from more complex anxiety disorders and include the collection of all types of objects along with an inability to throw anything away. These behaviors can lead to dangerous living conditions inside the home. Nevada Water & Fire Restoration provides hoarding cleaning services to help clean and restore homes in Carson City, NV affected by hoarding. Our technicians can safely cleanup all hoarded items and disinfect the home to provide a cleaner and healthier environment.
The most common hoarding behavior is the collection of any objects from newspapers, food containers, and trash, to animals and affected individuals are also incapable of parting with anything they have collected. The collected hoard can lead to several dangerous living conditions including blocked off areas of the home, increased fire risks, and unsanitary conditions as the hoard can harbor mold, bacteria, and other gross filth. People that are affected by hoarding rarely reach out for help because they are too embarrassed by the situation to draw attention to themselves. In most cases, a close friend of family member intervenes and contacts a professional to help clean out the home.
Our technicians at Nevada Water & Fire Restoration are well trained and equipped to remove hoarded objects in even the most extreme cases as well as clean and sanitize the home for safer living conditions. You can expect the following from our hoarding cleaning services:
- Saving money, jewelry, and other valuable items
- Disposal of unwanted items
- Help deciding what can be saved, disposed of, recycled, or donated
- Distribution of saved items to friends and family members
- Assistance with paperwork from attorneys, trusts, and government agencies.
Nevada Water & Fire Restoration Hoarding Cleaning
Nevada Water & Fire Restoration provides hoarding cleaning services with this new three phase approach:
Phase 1: Building a Personal Connection
- We try to get the best assessment of the situation possible before going into the home.
- We help build feelings of mutual trust and respect with the affected individual.
- We create the cleaning plan with the help of the individual and their family and we may also put the individual in contact with a counseling professional if they could benefit from the additional help.
Phase 2: Creating and Implementing a Cleaning Plan
- We create a cleaning plan to remove the unwanted hoarded items and restore the home.
- Once the hoarded items are removed, we will help reorganize the home.
- We can help make decisions about whether objects should be disposed of, recycled, donated, or kept while leaving the final decision to the individual.
Phase 3: Follow Up
- We create a cleaning plan for the individual to keep their home clean.
- We will follow up to make sure the individual is maintaining their home and we will return to provide additional cleaning services if necessary.
- We make sure the individual maintains an element of control throughout the entire process.
Hoarding can have very serious implications for the health and safety of the affected individual and their family but each case should be approached delicately to earn the individual’s trust. If you have a friend or family member in Carson City, NV with a hoarding issue, call Nevada Water & Fire Restoration to help clean and restore the home. You can reach us 24 hours a day at 775-546-2036 to learn more about our hoarding cleaning services.
Recent Reviews
"They are friendly and knowledgeable staff. Great customer service. When I had a pipe break in my crawlspace they came out cleaned it all up."
"Nevada water and fire were extremely professional and extremely kind in the tough time we had with the flood under our house. They worked quickly so we could get our water turned back on and make the underneath of our house safe. Definitely will recommend them to anyone looking for restoration"
"What a life saver this company is. I was out of town and arrived home at 10:00 PM to find a water connection in the master bathroom had been pouring out water like a garden hose for quite some time. I called them at that late hour and within 45 minutes 2 gentlemen showed up and started vacuuming up the water in my home plus putting furniture on waterproof supports to get them up off the soggy carpet and assisted in emptying out my china hutch to put the hutch on dry supports too. The next day Nevada WATER & FIRE had 2 adjusters come out, they arrived at the time specified, to give me the details of what would be happening in my home for the next few days and answered all my questions. For the next several days the restoration crew showed up, was very respectful, removed the damaged carpet, drywall, under the house insulation and duct work. They also assisted in moving the furniture into the dry parts of the house and garage and handled the items with care. The men moved boxes as we packed them, as well. All the extensive amount of damaged material was removed within 3 days. Then heavy duty fans, de-humidifies, wall heating machines were brought in to dry out my home, plus someone came out every day to check the progress of this drying process. When all was dry, a cleaning crew came in to wipe down the walls, ceilings and vacuum up the debris left behind in the removal process. The crew took the time to continue to answer my questions and to let me know what the next steps would be. I highly recommend Nevada WATER & FIRE for their professionalism, courtesy, care of my furniture, and the crew worked diligently in the severe heat. You can be sure, when you call them to assist you, that they will give 100% to your problem and resolve the issue quickly."
"I had a water leak in my crawl space, which needed drying out and a new moisture barrier. They came out the next day with an estimate and the following day to start the drying out process. When they completed it and left, I saw something on the moisture barrier I felt needed additional work. I called and they said they would be out the following week which was fine as it wasn't crucial."
"I have to thank everyone that came out to my home! I called on a Sunday and Garrett was there on Monday. He was professional and informative. He talked me through what needed to be done and worked directly with my insurance company. I would like to personally thank Will, Sean and Alexander for their hard work. They were like having family in my home. They are exceptional young men! Also, thank you to Floyd, he comes everyday to follow up and keeps me updated. I have to say, I was so overwhelmed with the water and mold situation but from the first visit I was taken care of with professionalism, compassion and a job well done."
"Nick and his crew are extremely professional and worked very hard to get our home cleaned up and ready to get put back together. I can’t thank these guys enough for taking the time to explain the process and answer all of my questions. Even if they were small questions, they showed they cared and helped me understand what it would take to safely clean our home. Do not hesitate hiring these guys, they’re honey bee clean experts up now! Jake and Johnathan - thank you guys as well for walking me through the process and making recommendations along the way. The Honey Bee mess is all gone!"
"Was very impressed by how fast the response was and the priority given to us in light of many other simultaneous jobs ongoing. The team on the ground (literally - in our crawl space) was very diligent, courteous, and professional. Garrett and Joey did a great job keeping commitments, even when there were extenuating circumstances and I felt like this was a company staffed by a team that not only cared, but was willing to go the extra mile when necessary. And most importantly, the remediation work was done with high quality and passed an independent industrial hygienist inspection the first time. From the time we called until the inspector's "all clear" cert was issued was only about 10 days for a 1700 sq ft house and knowing that a team was in here all day every day for 5 straight days helped reinforce that they were giving our project a level of extra urgency and attention that was really appreciated. This was grueling work in a very confined, unpleasant space and I couldn't be happier with the end result or the way the team made a very challenging process as palatable as possible in keeping our house clean and relatively undisrupted."
