Nu-Gen Cleaning & Restoration
Hoarding has been a misunderstood disorder for many years. Now that better information has brought the details of hoarding to light, hoarding services have recently evolved to be more effective. As a psychological disorder, special precautions have to be taken in order to clean the mess effectively. The causes for hoarding are known, but the hidden dangers are not; therefore, the individual may not be aware of the potential risk they are in. Fire hazards and falling hazards are increased as the situation remains untreated. Nu-Gen Cleaning & Restoration offers hoarding cleaning services in Mundelein, IL to help sanitize and bring homes back to livable conditions. We assist in organizing personal belongings and removing unwanted items and hazards from the home.
Dangers of Hoarding
Those experiencing hoarding tend to grow an emotional attachment to various objects and may have difficulty parting with them. This can cause an accumulation of items to progressively grow, and become hazardous. Piles may grow and block exits, creating a hazard where they may be unable to exit safely in an emergency. The items may also conceal hidden spills and body fluids that can cause health problems. Mold and mildew can grow in the smallest conditions, spreading quickly without notice. This can cause health complications for those with pre-existing health conditions. Often, the individual affected by hoarding may not be aware, or embarrassed by their condition; therefore, they will not reach out for help themselves. In this case, a trusted loved one is needed to reach out and support them through this difficult time.
At Nu-Gen Cleaning & Restoration, we train our staff to handle every situation and assist even the most intense hoarding cases. We ensure that all additional clutter is removed and recover any personal items of value. We pride ourselves on our respectful and professional approach to each case. All individuals’ situations are different; therefore, we make sure to establish a trustworthy relationship before performing any cleaning services.
Watch RestoraitonMaster video for more information on disinfection services:
Our professional hoarding cleanup services include:
• Recover valuables, such as money, jewelry and heirlooms
• Dispose of unnecessary rubbish
• Assist in organizing what should be kept, thrown away, recycled, or donated
• Distribute kept items to friends and family members
• Assist with paperwork from trusts, attorneys, and government agencies
Contact Us 24/7 for Hoarding Cleanup in Mundelein, IL
If you know someone that struggles with hoarding in Mundelein, IL, make sure to contact Nu-Gen Cleaning & Restoration right away to get the situation under control. We ensure a completely thorough cleanup while maintaining a respectful and compassionate relationship with the individual.
We are available 24/7 at (815) 569-0702 for emergency hoarder cleaning services in Mundelein, IL
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Why do people hoard?
There are several reasons why people hoard, and it can vary from person to person. Here are a few possible explanations:
- Trauma:For some people, hoarding is a coping mechanism to deal with feelings of anxiety or fear. It is seen as a way of taking control and providing comfort in the face of a chaotic world. Hoarding can also be related to post-traumatic stress disorder (PTSD). In many cases, it is an attempt to manage overwhelming feelings related to past traumas.
- Anxiety:
Hoarding can also be a result of anxiety. Some people may find solace in collecting objects and filling their homes with possessions as a way to alleviate anxiety. Hoarding can provide individuals with a sense of security and comfort during challenging times as they hold onto tangible objects.
- Growing up with a hoarder:In some cases, hoarding can be related to attachment issues. If a person grew up with a hoarder in their family or had an emotionally distant relationship with their parents, they may find themselves unconsciously mimicking the behavior. This can create a false sense of security and safety, as well as provide a distraction from the pain of feeling disconnected.
- Social Isolation:When a person does not have meaningful relationships, they may turn to objects as a source of comfort and connection. Hoarding can also be an attempt to fill a void caused by loneliness or to distract from painful feelings such as depression or self-doubt.
- OCD:
Hoarders may experience obsessive thoughts and compulsive behaviors that drive them to acquire and keep items for no rational reason. This behavior is often driven by fear of loss, difficulty in decision-making, or the need to feel a sense of control.
How to help a hoarder?
- Educate yourself: It is best to prepare yourself with the necessary knowledge before engaging. To better understand and approach the individual you want to help, it is important to educate yourself about hoarding, including its definition, various types, and underlying causes. This will enable you to approach the situation with sensitivity and empathy.
- Communicate compassionately: Hoarding is a complex issue that can evoke strong emotions. When communicating with hoarders, it is important to offer your help with no judgment and express your compassion, understanding, sensitivity, and sympathy.
- Offer assistance: Show your willingness to assist. One method of decluttering is to start by categorizing items, considering which ones are currently in use, which ones can be discarded sooner rather than later, which ones have sentimental value, and which ones do not. Each item has its own story, and it’s important to respect the individual’s boundaries and decisions.
- Seek professional help: Hoarding can present challenges and requires careful handling. You can hire a professional to help with hoarding cleanup, including decluttering, cleaning, reorganizing, and disinfection. It is also recommended to contact a mental health professional who has experience in assisting individuals with hoarding tendencies to find peace and support.
- Provide ongoing support: The hoarding issue does not resolve itself immediately. The process requires time and progress. Without ongoing check-ins and support for the individuals, there is a possibility that the hoarding situation may occur again. It is recommended to support your friend in their efforts to address hoarding tendencies, even after completing a thorough hoarding cleanup.
Remember, it’s important to respect the hoarder’s autonomy and boundaries throughout the process. Ultimately, their willingness to change and seek help is crucial for long-term progress.
Is hoarding a mental illness?
Yes, hoarding is recognized as a mental illness. According to the Diagnostic and Statistical Manual of Mental Disorders (DSM-5), it is classified as a subtype of obsessive-compulsive disorder (OCD). Hoarding disorder is a condition where individuals struggle to let go of possessions, regardless of their worth, and end up accumulating excessive items that clutter their living spaces. It has a significant impact on a person’s daily functioning, relationships, and overall quality of life.
Recent Reviews
It is only the first day and the so far the professionalism and the kindness of the workers the cleanup and care of my property and furniture is above and beyond any company I have seen!! Absolutely outstanding and professional company hands down so far!!! Third day!! So far I have had Fransisco Jose Sha-ron Zeke Nick Joey as crew members and all absolutely amazingly outstanding truly and amazing company through and through their professionalism is by far hands down amazing! Great company great workers fast and thorough the owner Moises is on top of everything he actually came out he has had no issues answering questions when I needed I mean when they work for you.. they truly work for you with the utmost care and professionalism and the cleanliness it’s unbelievable!
I had a pipe freeze and burst at my home in the very early hours of Christmas Eve, around midnight. The water damaged my kitchen and went into my basement as well. I called Nu-Gen around 2:00am and Olga answered the phone and set up an appointment for me for the same day, between 8:30-9:30. After calling my insurance company, they said they would send out their own mitigation service so I cancelled my appointment with Nu-Gen. Well, the service that my insurance company contracted never showed up, but to my surprise Olga called me that afternoon to check on things and make sure I was okay. I was incredibly grateful for her checking on me because my insurance company failed me at that point. Later that afternoon Moises, the project manager, came out to assess the situation. They immediately set up the mitigation process and during the next couple of weeks, Moises - and his wonderful crew - Jose and Joey, were out several times to check on the progress of the drying and mitigation process. I am forever grateful for Nu-Gen's help and guidance throughout this entire process. I've recommended their services to my insurance company as well so that they could now have a reliable mitigation service to use in the area and I also expect to use Nu-Gen for the reconstruction work as well.
Jose and Leti were wonderful, a third gentleman came to assist, I didn't get his name but they worked well together to solve a tricky dryer vent issue. After spending over an hour cleaning a vent that was no longer in use from second floor( unbeknownst to all of us) we learned previous owners rerouted out the roof. Not once did they act like they were annoyed by this discovery. Very professional and very friendly. I cannot recommend them enough. Great Job Nu-Gen.
