24/7 Availability
Commercial and Residential Damage Cleanup and Repair
When something goes wrong with your property in Dorchester, you feel it right away. A burst pipe in a triple decker, smoke from a kitchen fire drifting through a condo, water in the basement after a storm, or a strong odor you cannot get rid of on your own. In those moments you need a local team that will pick up the phone, show up quickly, and stay with you until everything is clean, dry, safe, and repaired. That is what RestorationMaster provides for homeowners, landlords, condo associations, and businesses throughout Dorchester, MA.
RestorationMaster is a full-service cleanup and restoration company. That means we do not stop after the initial emergency visit. We respond to the call, stabilize the situation, clean and dry everything, remove what cannot be saved, and then repair and rebuild what was damaged. You are not left searching for separate contractors or trying to coordinate the next step on your own. From the first inspection to the final coat of paint you work with one team that understands your property and your goals.
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24/7 Availability -
Water Extraction -
Help with Insurance Claims
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Fast Response -
Smoke and Soot Removal -
Deodorization
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Mold Mitigation -
Sanitizing and Cleaning -
Professional Support
Water Damage Restoration in Dorchester, MA
Water damage is one of the most common issues in Dorchester properties. Older pipes can fail without warning, heating systems and appliances can leak, roofs can let water in during a storm, and basements can take on water during heavy rain or when drainage is poor. In multifamily housing and mixed use buildings a leak on one floor can quietly travel into walls and ceilings below.
Our team responds quickly to remove standing water, track where the moisture has traveled, and dry out the structure. We use professional grade extraction equipment, dehumidifiers, air movers, and moisture meters to look beyond what you can see at first glance. When materials like drywall, flooring, or insulation are too damaged to save, we remove them in a controlled way and prepare the area for repairs. Once everything is dry and safe, we handle the rebuilding work so that your home, rental unit, or business space is returned to a comfortable, usable condition.
Fire and Smoke Damage Restoration
A small fire can leave a long trail of damage in Dorchester’s homes, condos, and businesses. Cooking mishaps, electrical problems, and heating issues are all common causes. Even when the flames are contained quickly you may be left with smoke residue, strong odors, and water from suppression systems or the fire department. In multifamily buildings, one kitchen fire can affect several units with smoke and odor.
RestorationMaster provides full fire and smoke restoration for both residential and commercial properties. We secure the building if needed, clean soot from surfaces, wash and deodorize contents that can be saved, and remove damaged materials that are beyond repair. We use proven odor removal methods to help clear lingering smoke smells, not just cover them up. After cleanup, our reconstruction team repairs walls, ceilings, flooring, and finishes so you can get back to living or working in the space with confidence.
Mold Remediation
With older basements, bathrooms that have seen many tenants, and past water incidents, mold is a familiar problem in Dorchester. Mold often shows up after a leak that was never fully dried or in areas with long term moisture and poor ventilation. It can damage building materials over time and make rooms feel musty and uncomfortable.
Our mold remediation work focuses on both the visible growth and the conditions that allowed it to develop. We locate the moisture source, set up proper containment to help prevent mold spores from spreading, filter the air, clean affected surfaces, and remove materials that cannot be restored. Once remediation is complete, we can repair the area and offer guidance on ventilation and moisture control to reduce the chances of the problem returning.
Storm Damage and Nor’easter Response
Dorchester feels every season. Intense rain, wind driven coastal storms, and winter weather can all create property issues. Nor’easters can loosen shingles, drive water under roofing and flashing, and push water into basements and low lying areas. Strong winds can bring down branches or debris and damage siding, windows, and roofs.
When storms hit, RestorationMaster helps secure and restore your property. We provide emergency board up and roof tarping when needed, remove water from interiors, dry affected areas, and clean up debris inside the structure. Once the building is stable and dry, we repair damaged roofs, walls, ceilings, and finishes so you are not left living with tarps and temporary fixes longer than necessary.
Sewage Backup and Contaminated Water Cleanup
Sewage backups and contaminated water are serious issues that need to be handled carefully. In Dorchester, these often show up in basements, bathrooms, laundry rooms, and lower level units. They may be caused by blocked lines, aging infrastructure, or heavy rain pushing water back into the building.
These situations involve more than just unpleasant odors. They can carry bacteria and other contaminants that are unsafe to deal with using basic household cleaning methods. Our team uses proper protective equipment, pumps and extraction tools designed for this type of work, and professional cleaning and disinfecting products. We remove contaminated water and unsalvageable materials, clean and sanitize hard surfaces, dry the space, and then complete any needed repairs so that the area can be used safely again.
Hoarding Cleanup and Cluttered Property Recovery
Hoarding and heavy clutter situations are part of real life in every neighborhood, including Dorchester. These properties often hide other issues such as past leaks, mold, pest activity, and blocked exits or vents. They also require a thoughtful, respectful approach.
RestorationMaster offers confidential hoarding cleanup that balances safety with sensitivity. We work directly with the property owner or family to sort items, remove what is no longer needed, and carefully handle belongings that should be kept. Once excess contents are removed, we clean and disinfect the property and address any underlying damage we find, such as water issues or structural concerns. The goal is to restore a safe, livable environment without judgment.
Call RestorationMaster in Dorchester, MA
Property damage does not wait for regular business hours. If you are dealing with water, fire, smoke, mold, storm damage, sewage, or a hoarding situation in Dorchester, you can call RestorationMaster any time at (781) 604 1476.
We provide emergency response 24 hours a day, every day of the week, for both residential and commercial properties. One call connects you with a local team that can clean up the damage, restore your property, and help you move forward.
Frequently Asked Questions
When something goes wrong at your property, it’s normal to have a lot of questions. Here are some of the questions we hear most often from Dorchester homeowners, tenants, landlords, and business owners, along with straightforward answers about how RestorationMaster can help.
What happens on your first visit to my Dorchester property after I call?
On the first visit, our crew does a walk-through with you, listens to what happened, and checks the damaged areas so we can see how far the problem has spread. We may take moisture readings, photos, and notes for your insurance claim. If there is standing water, unsafe debris, or open exposure to the outside, we start handling those issues right away so the situation does not get worse while we build a full plan.
Will your equipment be loud or hard to live with during drying?
The fans and dehumidifiers we use do make steady background noise, similar to a strong window AC or box fan. Many Dorchester homeowners choose to sleep in another room while the equipment is running. We explain how long the equipment needs to stay in place, show you how to safely move around it, and schedule check-ins so we can turn things off and remove them as soon as the structure is dry.
Can you help if I am a tenant and not the property owner?
Yes. Tenants call us all the time when there is a leak, backup, or fire in an apartment. In most cases we will also need to coordinate with the landlord, condo association, or property manager, but we can respond, document what we find, and share that information so everyone is on the same page about next steps.
Do you help with documentation for condo associations and lenders, not just insurance?
Yes. In addition to insurance photos and reports, we can provide basic summaries of the work performed, before and after images, and invoices that boards, property managers, or lenders may request. Many Dorchester condo associations want proof that water, mold, or fire damage has been handled by a professional company, and we are used to supplying that.
Trusted Restoration Services in Dorchester, MA
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Recent Reviews
Samantha Hibberd
"I called literally everyone to come out and clean the underneath of our trailer when we had a septic and water line break. No one was willing to do the job and RestorationMaster were the last people I called. It was the easiest transaction and someone was able to come that day to come look at it and they were back within a few days to get the job done. Super grateful!"
Efonthedl
"Couldn’t be happier! The folks over at RestorationMaster are knowledgeable, competent and extremely helpful. From start to finish, they walk you through the process. Explanatory and concise. They ensure the process is seamless and effortless without worry. Thank you to the entire team, especially Christine, Brianna and Roberto for your time, patience and kindness! 5 star all around!"
Michelle Glover
“They responded quickly, were respectful of our home and responsive to our requests. Services: Fire damage cleanup & repair”
Michael Long
“RestorationMaster was helpful and prompt in resolving our water damage and associated cleanup operation. Positive: Responsiveness, Punctuality, Professionalism. Services: Mold inspection, Water damage-related cleanup & repair, Water damage-related mold removal.”
Al T.
“The water supply line to our refrigerator ice-maker burst and leaked water all over the hardwood floor and into the basement. After we got a plumber to shut the water valve which was located behind the built-in refrigerator, RestorationMaster came to do remediation. Marvin and his crew measured the moisture in our walls and floors, removed the baseboards and drilled holes into the wall. They then set up equipment in our kitchen and basement. Marvin came by the next day to check on progress, moved some equipment around and then came back 3 days later to do a final check. Their actions saved our wooden floors! Marvin and his crew were truly awesome - professional, courteous and friendly throughout. Highly recommended. Positive: Responsiveness, Punctuality, Quality, Professionalism, Value. Services: Water damage-related cleanup & repair.”
Migdalia Curet-Wiggins
“Very Professional and quick response”
