Full-Service Mitigation & Recovery
Water damage can affect a property in minutes—but the consequences can last for months if not handled properly. From soaked drywall and warped flooring to hidden moisture that fosters mold growth, water damage poses both structural and health risks.
At RestorationMaster, we deliver comprehensive water damage restoration services in Van Nuys, CA, tailored to both residential and commercial properties. We don’t just dry the surface. We get to the root of the damage, restore what’s salvageable, and rebuild what’s not.
Emergency Water Damage Cleanup – Available 24/7 in Van Nuys
Water damage doesn’t wait, and neither do we. Whether it’s a burst pipe in the middle of the night or flooding after a rare Southern California storm, our technicians are on call 24/7 and can be on-site in under 60 minutes throughout Van Nuys and surrounding San Fernando Valley neighborhoods.
Why fast response matters:
- Within 1–2 hours: Moisture spreads to walls, baseboards, and insulation
- Within 24–48 hours: Mold growth may begin in hidden areas
- After 72 hours: Water can cause irreversible damage to drywall, wood, and structural materials
By acting quickly, we can significantly reduce the overall cost, damage, and time needed to restore your property.
Schedule a professional inspection today—your first step toward full recovery. Call (559) 657-6277 for a free damage assessment.
Our Proven Water Damage Restoration Process
Each water damage case is different, but our IICRC-certified team follows a reliable, step-by-step restoration method designed to ensure no moisture is left behind:
1. Initial Inspection and Damage Assessment
We begin with a full inspection using moisture detection tools and thermal imaging cameras. We determine the water category (clean, gray, or black), assess how far it has spread, and create a restoration plan that aligns with industry standards.
2. Water Extraction
Using truck-mounted pumps and high-capacity vacuums, we remove all standing water quickly. We extract from floors, carpets, subfloors, basements, crawl spaces, and more.
3. Drying and Dehumidification
We set up powerful air movers and dehumidifiers to dry out structural components like walls, ceilings, framing, and cabinetry. Moisture levels are continuously monitored to ensure complete drying.
4. Cleaning, Sanitizing, and Odor Removal
All affected areas are cleaned and disinfected using EPA-approved antimicrobials to prevent bacteria, mold, and mildew. We also use air scrubbers and deodorization techniques to remove residual odors.
5. Contents Restoration
Furniture, electronics, documents, and other belongings are assessed and either restored on-site or moved to our secure facility for specialized treatment.
6. Reconstruction and Repairs
Once drying is complete, we handle repairs ranging from drywall replacement and flooring installation to full rebuilds of affected rooms—without the need for hiring outside contractors.
What Causes Water Damage in Van Nuys, CA?
Van Nuys, like many areas in Los Angeles County, deals with a range of water-related challenges, from old pipes to sporadic but intense rainstorms. The most common sources of water damage we handle in this area include:
- Burst pipes and plumbing failures
- Roof leaks after heavy rain
- Slab leaks and foundation seepage
- Overflowing sinks, tubs, or toilets
- Leaking water heaters or washing machines
- AC condensation backups or HVAC drain issues
- Fire sprinkler malfunctions or extinguishment water
Because many homes and commercial buildings in Van Nuys were built before the 1980s, plumbing system wear and foundation cracks are frequent culprits.
Categories of Water Damage We Handle
Understanding the type of water involved helps determine the cleanup protocols needed:
- Category 1 – Clean Water: Typically from supply lines or appliance leaks. Safe to handle, but requires prompt drying to avoid mold.
- Category 2 – Gray Water: From dishwashers, washing machines, or showers. May contain contaminants and requires disinfection.
- Category 3 – Black Water: From sewage backups, flooding, or stormwater. Highly hazardous and requires full protective cleanup and sanitization.
Residential and Commercial Water Damage Restoration – We Handle Both
Water damage recovery looks different depending on the type of property. We approach each project with the unique challenges of your home or business in mind.
For Homes and Apartments
Your home is more than a structure—it’s where your life happens. We understand that water damage often comes with emotional stress and logistical disruption. We treat your home and belongings with care, taking extra steps to protect furniture, family heirlooms, children’s rooms, and living spaces.
For Businesses and Commercial Properties
Downtime equals lost revenue. That’s why we prioritize fast mobilization and business continuity. We coordinate with property managers, insurance adjusters, and building engineers to ensure repairs are safe, compliant, and minimally disruptive to your operations.
We have experience restoring:
- Retail stores
- Office complexes
- Multi-family apartment buildings
- Medical and dental offices
- Warehouses and light industrial buildings
Water Damage Repair and Rebuilding – What Happens After the Drying Is Done
Once the immediate threat of water is removed—once fans are off, dehumidifiers are packed up, and moisture meters read dry—that’s when the real rebuilding begins.
At RestorationMaster, we don’t stop at cleanup. We’re also licensed general contractors with years of hands-on experience repairing water-damaged structures across Van Nuys. Whether your home suffered a minor leak or your business endured a full-scale flood, we take the time to rebuild your space the right way, not just return it to “usable.”
We understand that no two properties—or water damage incidents—are alike. Our team evaluates every layer of damage, from the studs out, and rebuilds with durability, code compliance, and comfort in mind.
Our Water Damage Repair Services Include:
- Drywall and Trim Replacement
Water can quickly soften or stain drywall and swell baseboards. We remove affected sections, install new materials seamlessly, and finish them to match the original texture and paint. - Flooring Repair or Full Replacement
Wood floors often warp or cup after water exposure, even after drying. We assess whether boards can be restored or need replacement—and we handle reinstallation of tile, vinyl, laminate, or carpet as needed. - Cabinet and Built-In Restoration
Kitchens and bathrooms often take the hardest hit. We repair or replace swollen cabinets, vanities, and built-ins while preserving the integrity of your design and layout. - Roof Leak Repair and Interior Ceiling Work
If your water damage started from above—whether due to storm damage or aging roofing—we’ll not only seal and patch the roof, but also repair any related ceiling damage below. - Insulation and Framing Replacement
Insulation that gets wet loses its effectiveness and can harbor mold. We remove saturated materials, inspect the framing behind it, and replace what’s needed to ensure your walls are dry, safe, and energy-efficient. - Painting, Texture Matching, and Finishing
Our team takes pride in craftsmanship. Once structural repairs are done, we repaint and refinish surfaces so they look cohesive—not like a patch job.
One Team. One Timeline. No Runaround.
Unlike companies that only handle mitigation, we provide both restoration and reconstruction—all under one roof. You don’t need to manage multiple contractors or explain your story over and over again. You’ll have a dedicated project manager who keeps you updated, coordinates schedules, and ensures the work stays on time and within budget.
Whether you’re looking to rebuild a small damaged section or fully restore your kitchen, bathroom, or office suite after a flood, we bring the same attention to detail and commitment to quality.
If your property in Van Nuys needs more than just drying, we’re the team that sees it through—from first call to final walkthrough.
Does Homeowners Insurance Cover Water Damage in Van Nuys?
One of the first questions we often hear after a water loss is,
“Will my insurance cover this?”
The truth is, coverage depends entirely on how the damage occurred. Insurance companies distinguish between sudden and accidental events (which are usually covered) and gradual or preventable issues (which are often excluded). Understanding this distinction can make a big difference when filing a claim.
When Insurance Typically Does Cover Water Damage:
In most homeowners and commercial property policies, you’re covered when the water damage is the result of an abrupt and unforeseen incident. For example:
- A pipe suddenly bursts behind a wall
- A washing machine or water heater fails and causes flooding
- A toilet or bathtub overflows and damages flooring and drywall
- Storm-driven rain enters through a damaged roof or broken window
- Water used to extinguish a fire damages other areas of the home
These are classified as “sudden and accidental,” which most standard insurance policies are designed to handle.
When Insurance Usually Does Not Cover Water Damage:
Water damage that results from poor maintenance, gradual leaks, or natural flooding is typically not covered under standard policies. These include:
- A slow leak under the kitchen sink that goes unnoticed for weeks
- Foundation seepage or groundwater intrusion during rainstorms
- Water from rising rivers or flash floods, unless you have a flood insurance policy
- Mold growth stemming from water damage that wasn’t addressed promptly
In these cases, insurers may deny claims on the basis that the damage could have been prevented through timely maintenance or that it falls under a separate policy (such as flood insurance from the National Flood Insurance Program).
Supporting You Through the Water Damage Insurance Process
When water damage strikes your home or business, your first priority is to stop the damage and begin the recovery process. But once the immediate cleanup begins, the next critical step is navigating your insurance claim—and that’s where many property owners feel uncertain.
At RestorationMaster, we do more than restore buildings. We help guide our clients through every stage of the insurance claim, from documenting the initial damage to communicating directly with your adjuster. Our goal is to simplify the process, reduce your stress, and make sure your policy works the way it should.
Here’s how our team supports you during your insurance claim:
| What We Handle | How It Helps You |
| Damage Documentation | We take clear, time-stamped photos, moisture readings, and written reports that validate the extent of the damage for your claim. |
| Repair Estimates | Our team prepares detailed, line-by-line estimates using Xactimate— the same platform used by most major insurance carriers. |
| Scope of Work Development | We create a professional work plan showing exactly what will be restored and how—making it easy for your insurance adjuster to review and approve. |
| Insurance Liaison | We coordinate directly with your adjuster to answer questions, submit documentation, and explain the full scope of work, saving you time. |
| Billing Coordination | RestorationMaster can bill your insurance carrier directly, helping you avoid unnecessary out-of-pocket expenses or billing confusion. |
| Ongoing Claim Support | If questions arise mid-project, we provide additional documentation, clarification, or updates to keep your claim moving forward. |
Experienced with All Major Insurance Providers
Our team works with nearly every major insurer in California, including:
- State Farm
- Allstate
- Farmers
- Liberty Mutual
- AAA
- Travelers
- Chubb
- USAA
We understand how each company operates, and we tailor our documentation and communication to meet their expectations—so your claim doesn’t get delayed over technicalities.
Get Expert Help Now – Request Your Free On-Site Estimate
Water damage doesn’t fix itself—and waiting too long can turn a manageable issue into a costly disaster. If your property in Van Nuys has been affected by water, let RestorationMaster take it from here. From emergency response and drying to full restoration and insurance claim support, we handle the entire process so you can focus on getting back to normal.
Call us now at (559) 657-6277 to speak with a local restoration expert, or fill out our quick form to schedule your free on-site estimate.
We’re available 24/7, and ready to restore your property with care, speed, and precision.
Frequently Asked Questions
How long does water damage restoration take?
Restoration timelines vary depending on:
- The severity of the damage
- How much water was involved
- The materials affected (e.g., drywall, wood, insulation)
- The risk of mold growth
Typical timelines:
- Mitigation (extraction + drying): 2–5 days
- Restoration and repairs: 1–3 weeks (depending on scope)
We’ll provide a detailed plan and timeline after the initial inspection.
Do you handle flooding from storms or heavy rain?
Yes. While stormwater and outdoor flooding may require separate flood insurance, our team handles:
- Emergency water extraction
- Structural drying
- Sanitization for contaminated water (Category 3)
- Basement and crawlspace cleanup
- Damage repair and reconstruction
We also help with roof leaks, foundation seepage, and drain backups after storms.
How do I prevent water damage in the future?
Here are steps you can take:
- Inspect plumbing lines and appliances regularly
- Clean gutters and downspouts
- Seal windows and doors before rainy season
- Install a sump pump and backflow valve in basements
- Have your roof inspected annually
- Use moisture sensors or smart leak detectors
We can also walk you through water prevention upgrades after a restoration project.
What’s the difference between water mitigation and water damage restoration?
Water mitigation is the immediate response—removing water, preventing further damage, and drying the area. It includes:
- Water extraction
- Structural drying
- Moisture control
- Emergency containment
Water damage restoration happens after mitigation and focuses on repairs and rebuilding. It may include:
- Drywall replacement
- Flooring repairs
- Repainting
- Structural restoration
At RestorationMaster, we handle both, so you don’t need to hire separate contractors.
Can wet carpet be saved after water damage?
It depends on the type of water and how quickly it’s addressed. If the water is clean (Category 1) and the carpet is dried within 24–48 hours, there’s a good chance it can be saved. However, if the water came from a sewage backup (Category 3) or sat for too long, we usually recommend full removal due to contamination and mold risk.
Our team inspects the carpet and pad, measures moisture levels, and determines whether drying or replacement is the safer option.
How long does it take to dry wet carpet?
Drying time varies based on:
- The amount of water involved
- The type of carpet and padding
- Humidity levels and airflow
In general, carpet can take 2 to 3 days to dry completely, assuming quick response and professional drying equipment. We monitor moisture levels daily to ensure drying is on track.
Should carpet padding be replaced after water damage?
In most cases, yes. Padding is very absorbent and doesn’t dry easily. Even if the carpet can be saved, the pad beneath often becomes a breeding ground for mold or bacteria if not removed.
We’ll assess the condition and contamination level and let you know whether replacement is needed.
Recent Reviews
“After a heavy storm caused flooding in our garage, RestorationMaster showed up quickly and handled everything from water extraction to drying. They explained each step and made sure our insurance was involved. The entire process was smooth, and they treated our home with care.”
“We had a leaking pipe under the kitchen sink that caused water damage to the cabinets and flooring. The RestorationMaster team was thorough and professional. They removed the damaged areas and helped prevent mold growth. Very impressed with their attention to detail.”
“Our family’s living room caught fire due to an electrical fault. RestorationMaster arrived within hours and took control of the situation. They handled soot and smoke cleanup expertly and rebuilt the damaged areas flawlessly. Their team made a difficult time much easier to manage.”
“Our home experienced a sewage backup, and RestorationMaster was called in to manage the cleanup. Their team was fast, efficient, and very knowledgeable about biohazard protocols. We felt confident in their work and appreciated how they explained every step.”
“From the first phone call to the final repair, RestorationMaster showed professionalism and care. They helped us after a fire in our home, coordinating with insurance and making sure every detail was handled. I can’t recommend them enough for anyone facing property damage.”
“We discovered mold behind our bathroom walls, and it was spreading fast. RestorationMaster came highly recommended, and they did not disappoint. They found the moisture source, removed the mold, and treated the area to prevent return. We feel safe again thanks to them.”
