Monroe Restoration is an A+ Accredited Business since 09/11/1997.
BBB has determined that Monroe Restoration meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB reviews and monitors clients reviews on product quality or competency in performing services.
Our technicians are IICRC certified.
The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a non-profit certification organization. It has served as the Industry Guardian for the cleaning, inspection and restoration service industries for more than 30 years. As a non-profit certification organization, the IICRC helps ensure that consumers have access to trusted and trained cleaning professionals by establishing and monitoring certification programs and standards for these industries.
To qualify for IICRC-Certified status Monroe Restoration must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up and provide ongoing education and training leading to certification for all technicians. IICRC Certified Firms are also required to abide by the IICRC Code of Ethics.
Services provided by IICRC–Certified professionals range from water and fire damage, mold remediation to flooring inspection and carpet cleaning.
Recent Reviews
Jim
"Ben, Josh, JD, and the rest of the team did an amazing job on our water damage restoration. Everyone was friendly, and professional, and went out of their way to make sure we would be happy with the results. We can’t recommend them enough!"
Deborah Axson
"Happy to be home. After experiencing a fire in my home, Monroe Restoration was contacted to repair the damage. Randy was extremely helpful and professional. Jeremy then took over the restoration and was extremely attentive to the project. My questions and concerns were usually answered on the same day. Any glitches and/or requests were addressed quickly. Jeremy went above and beyond to get me back into my home. Thank you, Jeremy and everyone who worked on my home."
Betsy Ruley
“Andy Cronin and Mike Lockwood were professional and meticulous in their work. They were considerate and helpful in working with me in repairing my kitchen walls, cabinets and bathroom shower, and walls. I would recommend them.”
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