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ServiceMaster by Mason Reviews

(401) 622-4156

“We were very fortunate to have ServiceMaster by Mason’s restoration services recommended for hazard cleanup by our homeowner’s insurance. They are the most professional and courteous service team I have ever had the pleasure of working with! We had a furnace puffback and soot was everywhere. The cleanup and restoration services were managed in a very organized and careful manner. We really appreciated the level of care everyone on David’s team took to clean and secure my family’s personal belongings while the restoration took place. We are also very thankful for Ryan Mason’s extensive experience dealing with insurance companies. It was a relief to have Ryan and his team work directly with our insurance agent during the restoration. This helped us to maintain our daily routines like going to work everyday while the cleanup was happening. Thanks to everyone at ServiceMaster by Mason!”

– Edgar & Stephanie, Bolton CT


“The professionalism. The caring and concern with emailing or talking to me during a most stressful time. The promptness. It was a great company to deal with during a most stressful time. I would definitely refer anyone to them.”

– Lance & Janet, Westbrook CT


“The technicians were very thorough and quick. They were friendly and courteous towards me and answered my questions. One of the best services I had in my home.” 

– Kathryn, Putnam CT


“They returned my call immediately and had a team out the next morning. They coordinated everything with my insurance adjuster.”

– Robert, Saunderstown RI


“Everyone was very efficient and helpful. I can’t stop praising all the men that came and how wonderful they were. They took over and did everything with such speed and accuracy. A special thank you to Carlos for everything.”

– Lana, Willington CT


“Very prompt professionals and knowledgeable. Very helpful in identifying the issues and remediation recommendation. We live out of state and you were very accommodating to work around our schedule. Work was efficient, organized and kept the demo dust debris to a minimum. Thanks for your help.”

– Kevin, Charlestown RI


“Work was done in a courteous, professional manner. Representatives were very knowledgeable. They were very prompt and accomodating in consideration of our time.”

– Deborah & Richard, Warwick RI


“You guys are my heroes! Have you ever thought of wearing capes? A very big thank you  to the Mason boys for making such quick work of the flood in my basement this morning! Things are drying nicely and I happily took two loads of junk to the dump already! Now do you know someone who can fix that darn washer? ☺

– Kim, Westerly RI


“Efficient, professional, friendly, great to work with. SO QUICK TO RESPOND in a desperate situation…great job.

– Kelley, Groton CT


“Prompt service! The employees were caring and worked very hard to take care of my water damage. They were all very knowledgeable and explained everything they needed to do before they did it. Thank you!

– Diane, Putnam CT


“Quick response time. Thorough explanations and estimates. But most of all, good employees from top down!

– Riverbend Cemetary, Westerly RI


“Prompt response. Kept appointment time (early!), job well done. Knowledgeable phone staff.”

– Jeffrey, Glastonbury CT


“The job was done when you promised. The employee sent to do our job was a gentleman. He worked tirelessly to complete the job well. At one point, when he was not happy with the way the ceiling looked, he redid the area until he was satisfied. We were very pleased.”

– Laura, Charlestown RI


“Efficiency, speed, courtesy. Excellent crew.

– Rudolf, Mansfield Center CT


“A sincere thank you for all of the excellent work you all did assisting us through the water damage cleanup. The courtesy, professionalism, and responsiveness was so appreciated. Thanks for the time and explaining the process. Wonderful team!

– Val & Ralph, East Greenwich RI


“They were very timely, provided quick response to our feedback requests, and called me daily to update on progress. Very clean overall in handling a messy job. 110% satisfied!

– Andy & Marcy, Mystic CT


“You were there right away. You are courteous and realize that it is hard having someone disrupt their home. You sure seem to know what you are doing. Thank you!

– Sharon, Mystic CT


“Always professional and prompt!! Job is always completed to the highest standards.”

– Mark, Westerly RI

 


Charlestown, RI
Very professional- I called the day I realized I had a problem and the owner (phil mason) was there. This was a Saturday. The fact that he showed up on the weekend was all I needed David Lucchesi

Bristol, CT
It was very quick and thorough.

Somers, CT
We were so relieved to have actual professionals taking care of our mold find, especially after we inquired about a couple “treatment plans” from other companies. Ryan came in with his gear and showed us the real deal the others missed (like, 98% of the mold). He took air samples to send out. He had a logical plan forward that we felt absolutely positive about. This team made the others look like clowns and charlatans. We were thoroughly informed of what was being done and why, and I actually felt safe in my own home. There were many layers of inspection and testing, yet it was all done quickly. I’d recommend anyone with a mold problem to seek this team immediately. You’ll be wasting your time and money with anyone else!

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