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Disaster Restoration and Cleaning Services in Norwich, CT 06360

(860) 455-4969

For over 30 years, ServiceMaster by Mason has been a trusted provider of disaster restoration and specialty cleaning services for homes and businesses in Norwich, CT.  Our highly trained and certified technicians are ready 24/7 to respond to disaster emergencies and fully restore damaged residential and commercial properties.  It is important to call our professionals immediately if your property is affected by flooding, fire, mold, or another type of disaster so we can limit the damage and begin the needed restoration process.

We understand that damage caused by a natural disaster, broken pipe, fire or sewage backup will only get worse over time, which is why we are available to respond to emergencies 24 hours a day, 365 days a year.Ryan Mason Disinfecting Weather Tracker Vehicles

Our goal is to restore your property AND peace of mind. Our experienced technicians will resolve the challenges in your home by using state-of-the-art technology and equipment, and the most effective products and processes. And as the preferred vendor for all major insurance carriers, we’ll work with your insurance provider to effectively manage your insurance claim and provide needed communication.

In response to the COVID-19 situation, ServiceMaster by Mason is providing professional coronavirus cleaning and disinfection services for businesses in Norwich, CT. Our Electrostatic Spraying services effectively eliminate harmful viruses, germs and bacteria.

ServiceMaster by Mason provides the following disaster restoration and cleaning services for the homes and businesses of Norwich, CT and the surrounding areas:

  • Water and flood damage restoration
  • Sewage spills cleanup
  • Fire damage restoration
  • Smoke and soot damage cleanup
  • Mold remediation
  • Odor control and removal
  • Commercial disaster restoration
  • Biohazard and trauma scene cleaning
  • Content cleaning and pack-out
  • Hoarding and estate cleaning
  • Graffiti and vandalism cleanup
  • Nuisance Animal and wildlife cleanup
  • School cleaning
  • Carpet cleaning and floorcare services
  • Emergency board-up and tarping
  • Air duct cleaning
  • Soot puffback cleaning
  • Frozen pipe damage restoration
  • Boat and RV cleaning
  • Commercial cleaning
  • Post construction cleaning

Each of our technicians at ServiceMaster by Mason is trained and certified to respond to a wide range of disasters and effectively restore property damage.  You can expect us to provide quality restoration services and specialty cleaning services and to finish the job in a timely manner.

We are available at (860) 455-4969 to respond to emergencies in the Norwich, CT area, 24 hours a day.

ServiceMaster-by-Mason-Technicians-Water-Damage-RestorationWater Damage Restoration – Norwich, CT 06360

Water and excess moisture is a common problem in homes and buildings because of the many ways water can affect the property.  Water damage is common when rain and flooding occurs and it can also happen if there is a leak, plumbing issue, burst pipe or hose, clogged sump pump, or sewage backup.  It is important to react to water damage as soon as possible because it will spread throughout your property by becoming absorbed into porous materials like walls, ceilings, carpets and floors.  Affected furnishings and materials are likely to experience significant damage, including structural damage, and mold growth if they are not dried quickly.  ServiceMaster by Mason provides water damage restoration services in Norwich, CT to remove excess water and moisture and restore the damage from the water.  Our technicians use water extraction and drying equipment to ensure the affected areas are dried, and can repair furnishings, electronics and materials that are damaged.

Sewage Cleanup in Norwich, CT 06360Sewage Cleanup – Norwich, CT

The presence of excess water in your home or building is already bad enough, but water contaminated with sewage makes the situation challenging and unhealthy. Sewage is dangerous because it can cause permanent damage to affected furnishings and materials and it contains viruses, pathogens, and other microorganisms that cause disease and infection.  It is best to have an experienced professional using commercial-grade products clean up and restore areas affected by sewage.  ServiceMaster by Mason provides sewage cleanup in Norwich, CT to remove sewage contaminated water, affected materials and restore your property. Our technicians can repair or replace damaged materials, remove lingering odors, and thoroughly disinfect the affected areas to prevent health concerns.

Fire-Smoke-Damage-Home-ConnecticutFire Damage Restoration – Norwich, 06360

Fires are severe disasters that can quickly devastate a property and put lives at risk.  A fire can happen any time and can quickly engulf homes and buildings, damaging all types of building materials and belongings.  After the fire is out, the damage will continue because soot, smoke, and other corrosive byproducts will remain and continue to damage the surfaces and objects it affects.  This is why the restoration of your property must begin as soon as the fire is put out.  At ServiceMaster by Mason, we provide fire damage restoration in Norwich, CT to repair and clean up homes and businesses damaged by a fire.  Our technicians will address the structural damage, remove smoke odors and affected materials, and restore objects damaged by smoke and soot.

Mold-Infestation-South-Windsor-CT-HomeMold Removal – 06360, CT

Mold is a serious issue in homes and buildings because exposure to mold can cause allergic reactions and health issues, and the mold itself can cause serious structural damage.  Mold growth typically starts in areas where there is an elevated moisture or humidity level or where water damage occurred.  Once mold colonies form, they feed on the organic materials in your property, quickly causing damage and spreading. If mold is not removed right away, the damage will worsen and adverse health effects like aggravation of asthma and allergies, skin rashes and respiratory concerns will increase. become worse and the risk of adverse health effects will increase.  ServiceMaster by Mason provides mold removal services in Norwich, CT to remove mold growth from homes and commercial buildings.  Our technicians will isolate and remove the mold growth and prevent mold from contaminating non-contaminated areas. We can also provide air quality testing and thorough inspections.

Fire-Smoke-Damage-Home-ConnecticutSmoke and Soot Removal – Norwich, CT

When a fire occurs, the fire itself is not the only source of damage.  In many cases, more damage is caused by smoke and soot than the flames.  Smoke will continue to burn and damage materials and belongings, long after the fire has been doused. These corrosive smoke and soot byproducts cause damage by tarnishing and etching affected objects and surfaces and it takes specialized cleaning and equipment to reverse this damage before it becomes permanent.  ServiceMaster by Mason provides soot and smoke damage removal in Norwich, CT to restore the materials affected by these corrosive byproducts.  We use advanced cleaning products and methods to effectively remove soot and smoke damage and restore damaged items and surfaces.

Odor Removal in Norwich, CT 06360Odor Removal – Norwich, CT 06360

The presence of strong odors in your home or building can greatly disrupt your life and business. And these odors can be extremely difficult to eliminate.  A persistent odor may be caused by smoke, mold, sewage, pets, nicotine or marijuana, or biological materials and it lingers as odor particles are absorbed in porous building materials, furnishings, and air spaces.  For these odors to be effectively eliminated, the odor particles must be thoroughly removed using professional deodorization methods, equipment and products.  ServiceMaster by Mason provides odor removal services in Norwich, CT to remove odors from homes, vehicles and buildings.  Our advanced deodorization methods will extract odor particles from the affected materials and air spaces to completely eliminate the odor. And, our CL02 system can penetrate deeper into all types of indoor materials to thoroughly wipe-out odor causing bacteria, toxins, viruses and allergens.

Content-Cleaning-and-Pack-Out-Services-in-Norwich-CT-06360Content Cleaning and Pack-Out Services – Norwich, 06360

When a disaster like a flood, fire, mold, or storm causes damage in your home or building, the damage is difficult to contain and can affect your personal items and furnishings.  When your personal items such as electronics, clothing, jewelry, artwork, furniture, draperies, rugs, and documents are damaged, they need to be restored immediately or they may be at risk of permanent damage.  At ServiceMaster by Mason, we provide content cleaning and pack-out services to clean and restore a range of damaged personal items in Norwich, CT.  Our technicians can restore your content onsite if conditions allow or pack up your items and take them to our climate-controlled and secure facility for restoration and storage, with our pack-out services.

Carpet Cleaning in Woonsocket RICarpet Cleaning – 06360, CT

The carpeting is an important and costly furnishing in homes and buildings because it contributes to the overall look of the space.  If your carpet becomes worn, stained, or dirty, this can affect the appearance of the carpet as well as the overall look of the property.  As carpeting in homes and buildings experience regular foot traffic, dirt, dust, mold spores and other debris can become embedded in the carpet fibers.  The buildup of dirt and debris will cause the color of the carpet to dull and may even damage the fibers.  Vacuuming helps reduce the buildup, but it takes professional cleaning to remove deeply embedded debris and stains.  ServiceMaster by Mason provides professional carpet cleaning for homes and businesses in Norwich, CT.  Using the hot water extraction method along with powerful truck-mounted equipment, we can thoroughly remove deeply embedded dirt and debris to improve the appearance and longevity of your carpeting.

ServiceMaster by Mason Commercial Cleaning HarborOne Bank East Providence RICommercial Restoration – Norwich, CT

When a natural disaster causes damage to a business, it can be disruptive and costly.  Flooding, storms, fires, and mold growth can all cause enough property damage to put a business out of commission while the restoration takes place.  If you do not act quickly to have the damage contained and restored, your business could end up making costly repairs.  ServiceMaster by Mason provides commercial disaster restoration services to help businesses in Norwich, CT that have been damaged in a disaster.  Our professionals can stop the spread of the damage and restore your property in a timely manner so you can resume business activities.

Biohazard Cleanup in Norwich, CT 06360Biohazard Cleaning – Norwich, CT 06360

There are several types of biohazard materials you may encounter on your property including sewage, chemicals, viruses, and blood and other bodily fluids.  If a sewage backup, chemical spill, illness, or violent crime or accident occurs on your property, you need to call the proper authorities and a licensed professional to clean up and remove the biohazard materials.  Attempting to clean these materials yourself will only increase the risk of spreading infection or disease, and causing further damage.  At ServiceMaster by Mason, we provide biohazard cleaning services in Norwich, CT to safely remove dangerous biohazard materials.  Our technicians will work diligently to remove and dispose of all biohazard materials and ensure the affected area is thoroughly cleaned, sanitized and disinfected.

Animal Cleaning – Norwich, 06360Animal Cleanup with Contaminated Insulation

Sometimes animals may find their way in your home or building where they can cause extensive damage and leave quite a mess.  Intrusive animals like squirrels, raccoons, bats, birds and rodents can damage wood and drywall, wires, and insulation and leave droppings, urine, pathogens and odors behind.  An exterminator can remove the animals, but you will need to call a restoration professional to clean up the mess and remove affected materials.  ServiceMaster by Mason provides animal cleaning in Norwich, CT to clean and restore the damage caused by intrusive animals.  Our professionals will remove biohazard-affected materials, sanitize and disinfect all items and areas, and provide effective deodorization to eliminate malodors.

Graffiti and Vandalism Cleanup in Norwich, CT 06360Vandalism Cleaning – 06360, CT

Acts of vandalism such as property damage and graffiti are frustrating because they are seemingly random acts that leave you responsible for the cleanup.  If your home or building is damaged by vandals, it must be repaired quickly.  At ServiceMaster by Mason, we provide vandalism and graffiti cleaning to help affected homes and businesses in Norwich, CT.  We can stabilize and repair structural damage caused by vandals, clean up graffiti and paint, and remove debris and damaged items.

Hoarding and Estate Cleaning – Norwich, CTHoarding Issue - Norwich CT

There are tens of millions of Americans affected by the hoarding disorder, as hoarding behaviors create dangerous, unhealthy and unsanitary living conditions.  Hoarding is a recognized mental disorder where a homeowner over-accumulates belongings and is unable to part with items in their home. This causes clutter to build up to dangerous levels and increases bacteria, mold and unwanted pests in their home.  If you have a loved one who hoards, it’s important to reach out to the professionals at ServiceMaster By Mason to provide compassionate care, suggested resources and thorough cleaning and sanitizing services. ServiceMaster by Mason provides hoarding and estate cleaning services in Norwich, CT and the surrounding areas.  Our professionals take a respectful approach to help remove unwanted clutter and disinfect the home to restore safe living conditions.

School and University Cleaning – Norwich, CT 06360ECSU University Cleaning

It is important for school buildings at all levels to be regularly cleaned and maintained to create a healthy and comfortable learning environment.  The foot traffic within a school building each day brings in dirt and debris and there can be a buildup of germs and bacteria in classrooms, offices, kitchen, and restrooms that are used on a daily basis.  Cleaning and maintaining the school building, floors and gym equipment will improve the appearance of the school and help protect the health of students and staff, lessening school absences.  At ServiceMaster by Mason, we provide school and university cleaning services in Norwich, CT to clean and maintain school buildings, and refresh floors.  We use advanced cleaning methods and products that can remove dirt, stains, bacteria and pathogens that spread illness.

Board-Up-and-Tarping-for-Norwich-CTEmergency Board-Up – Norwich, 06360

Natural disasters such as storms, floods, and fires can cause severe exterior and structural damage to a home or building and leave it vulnerable and unstable.  Damaged windows, walls and doors leave the property open to further damage from weather, animals, and vandals, and structural damage can eventually cause a building to collapse.  It is crucial to have a damaged home or building stabilized and secured as soon as possible after disaster strikes.  At ServiceMaster by Mason, we provide emergency board-up and tarping services in Norwich, CT to stabilize and secure damaged homes and buildings.  Our technicians will board up openings, secure the structural core of the building, and cover damaged roofing with tarp for protection.

Air Duct Cleaning ServicesAir Duct Cleaning – 06360, CT

The HVAC system is an important system in homes and buildings because it affects indoor air quality.  However, as air passes through the HVAC system, airborne debris like dust, mold spores, discarded hair and skin cells and pet dander will accumulate within the air ducts and on the internal coils and parts.  Excessive buildup can make the system less efficient, increase costs and the risk of a breakdown, and contribute to poor indoor air quality.  ServiceMaster by Mason provides air duct cleaning services in Norwich, CT to remove dust and debris buildup from HVAC systems in homes and buildings.  Our technicians use powerful equipment to remove debris from the air ducts and component parts, increasing the efficiency of the HVAC system.

Smoke and Soot Damage Restoration in Norwich, CT 06360Soot Puffback Cleaning – Norwich, CT

If your home is heated with an oil furnace system, then there is a possibility that a soot puffback can occur.  A puffback happens when a problem with the ignition of the furnace causes an explosion within the system that sends smoke and soot through the HVAC system and out into your home.  The smoke and oily soot can damage materials and furnishings and if this damage is not restored quickly, it could permeate walls and building materials, and become permanent.  ServiceMaster by Mason provides soot puffback cleaning services in Norwich, CT to clean up the soot and smoke damage caused by a furnace puffback.  Our technicians use specialized cleaners and advanced methods to restore materials and personal belongings damaged by soot and remove strong smoke odors.

Burst Pipe Water Damage Restoration in Norwich, CT 06360Burst Pipe Water Damage Restoration – Norwich, CT 06360

When temperatures drop below freezing, there is a chance that water pipes within a home or building can freeze and lead to a pipe burst.  As water inside of a pipe freezes, the ice expands and puts a lot of pressure on the pipe.  This pressure will eventually cause the pipe to burst and spill water into your home or building.  The amount of water that spills out of a burst pipe can cause extensive water damage.  At ServiceMaster by Mason, we provide pipe burst water damage restoration in Norwich, CT to remove the spilled water and dry and restore the affected areas.  We use advanced water extraction and drying equipment to dry the affected materials as well as provide repairs and mold removal if needed.

Boat Cleaning in Norwich, CTBoat and RV Cleaning – Norwich, 06360

If you own a boat, camper, or RV, you know these vehicles are a major investment.  To protect your investment, these vehicles must be properly maintained inside and out.  The interiors are vulnerable to damage from dirt, water, mold and mildew and even animals that can cause damage, strong odors and wear and tear.  Without regular cleaning, the interior can become damaged and stained, and eventually lead to costly replacements.  ServiceMaster by Mason provides boat and RV cleaning services to clean and restore the interiors of these vehicles in Norwich, CT.  We can remove dirt, water, and mold and restore the appearance of the flooring and furnishings, and thoroughly clean and sanitize carpets, floors and upholstery.

Commercial Cleaning Services Woodstock CTCommercial Cleaning – 06360, CT

It is important for offices and commercial buildings to be regularly cleaned and maintained to create a comfortable and healthy environment.  Visitors, customers, and clients will get a good impression of your business if the building is well maintained and sanitized, and your employees will be more productive.  At ServiceMaster by Mason, we provide complete commercial cleaning services in Norwich, CT to thoroughly clean offices and commercial buildings.  We can provide a top-to-bottom cleaning and sanitizing, post-construction cleanup, and professionally clean the flooring, carpets,  furniture and office partitions, and air ducts within your property and remove harmful germs and pathogens with our electrostatic spraying cleaning method.

Available 24/7

If you need any of the disaster restoration or cleaning services provided by ServiceMaster by Mason in the Norwich, CT area, give us a call at (860) 455-4969

We provide free estimates and can respond to emergencies 24/7.


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Charlestown, RI
Very professional- I called the day I realized I had a problem and the owner (phil mason) was there. This was a Saturday. The fact that he showed up on the weekend was all I needed David Lucchesi

Bristol, CT
It was very quick and thorough.

Somers, CT
We were so relieved to have actual professionals taking care of our mold find, especially after we inquired about a couple “treatment plans” from other companies. Ryan came in with his gear and showed us the real deal the others missed (like, 98% of the mold). He took air samples to send out. He had a logical plan forward that we felt absolutely positive about. This team made the others look like clowns and charlatans. We were thoroughly informed of what was being done and why, and I actually felt safe in my own home. There were many layers of inspection and testing, yet it was all done quickly. I’d recommend anyone with a mold problem to seek this team immediately. You’ll be wasting your time and money with anyone else!
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