As we continue to learn more about hoarding disorder, the behaviors associated with hoarding can become better understood which will result in more effective cleaning services and other services meant to help those that hoard. Individuals that struggle with hoarding often collect a range of objects from food containers and trash to live animals and they have an inability to dispose of anything which is a symptom of the more complex anxiety disorders that are behind these hoarding behaviors. If the individual continues to collect hoarded objects, this can lead to dangerous and unsanitary living conditions. Nevada Water & Fire Restoration provides hoarding cleaning services in Truckee, CA to help thoroughly clean and restore even the most extreme cases of hoarding. Our careful approach involves establishing mutual trust and respect with the individual while giving them an important role in the cleaning process.
The collection of objects along with a complete inability to throw anything away can lead to very dangerous living conditions as the hoard of items may restrict access throughout the home, greatly increase the risk of fire, and lead to mold or bacteria growth within the hoard that can have serious health effects. Part of the problem is that those that hoard are often too embarrassed by the condition of their homes to reach out for help so a family member or close friend usually has to intervene and help them start the cleaning process. It is important for someone that the individual trusts to help them realize that their situation is not embarrassing but it is dangerous to their well-being.
At Nevada Water & Fire Restoration, our technicians are highly trained to clean up and restore the homes of hoarders using the most advanced cleaning equipment in the industry and we will also disinfect the home to create healthier living conditions. The following actions are included in our hoarding cleaning services:
- Saving valuable items such as money and jewelry
- Disposing of unwanted hoarded items
- Helping to decide what should be thrown away and what should be recycled
- Donating items to a non-profit of the client’s choice
- Distributing kept items to family members and friends
- Helping with paperwork from attorneys, trusts, and government agencies
Phase 1: Connecting with the Individual
- We assess the situation the best we can before entering the home.
- We establish feelings of mutual trust and respect by talking to the individual.
- We begin creating a cleaning plan with the help of the individual and their family members and if either side feels that extra help is needed, we can refer the individual to a professional counselor.
Phase 2: Developing and Implementing the Cleaning Plan
- We sit with the individual and their family and create a cleaning plan to remove all unwanted items.
- We will clean and reorganize what is left after the unwanted items are removed.
- We will assist with decisions on what items should be disposed of, recycled, donated, or kept, leaving the ultimate decision to the individual.
Phase 3: Follow Up
- Once the cleaning is complete, we create a plan to help the individual keep the home clean.
- Our short term follow ups help us check the progress of the cleaning plan and if additional cleaning services are needed, we will return.
- The individual stays in control throughout the process.
The behaviors of hoarding can lead to very serious consequences which is why you should reach out to a close friend or family member that hoards to begin the cleaning process. The technicians of Nevada Water & Fire Restoration are well trained and equipped to handle any case of hoarding cleaning in Truckee, CA. You can call us 24 hours a day at 775-546-2036 for more information about our hoarding cleaning services.
Recent Reviews
"They are friendly and knowledgeable staff. Great customer service. When I had a pipe break in my crawlspace they came out cleaned it all up."
"Nevada water and fire were extremely professional and extremely kind in the tough time we had with the flood under our house. They worked quickly so we could get our water turned back on and make the underneath of our house safe. Definitely will recommend them to anyone looking for restoration"
"What a life saver this company is. I was out of town and arrived home at 10:00 PM to find a water connection in the master bathroom had been pouring out water like a garden hose for quite some time. I called them at that late hour and within 45 minutes 2 gentlemen showed up and started vacuuming up the water in my home plus putting furniture on waterproof supports to get them up off the soggy carpet and assisted in emptying out my china hutch to put the hutch on dry supports too. The next day Nevada WATER & FIRE had 2 adjusters come out, they arrived at the time specified, to give me the details of what would be happening in my home for the next few days and answered all my questions. For the next several days the restoration crew showed up, was very respectful, removed the damaged carpet, drywall, under the house insulation and duct work. They also assisted in moving the furniture into the dry parts of the house and garage and handled the items with care. The men moved boxes as we packed them, as well. All the extensive amount of damaged material was removed within 3 days. Then heavy duty fans, de-humidifies, wall heating machines were brought in to dry out my home, plus someone came out every day to check the progress of this drying process. When all was dry, a cleaning crew came in to wipe down the walls, ceilings and vacuum up the debris left behind in the removal process. The crew took the time to continue to answer my questions and to let me know what the next steps would be. I highly recommend Nevada WATER & FIRE for their professionalism, courtesy, care of my furniture, and the crew worked diligently in the severe heat. You can be sure, when you call them to assist you, that they will give 100% to your problem and resolve the issue quickly."
"I had a water leak in my crawl space, which needed drying out and a new moisture barrier. They came out the next day with an estimate and the following day to start the drying out process. When they completed it and left, I saw something on the moisture barrier I felt needed additional work. I called and they said they would be out the following week which was fine as it wasn't crucial."
"I have to thank everyone that came out to my home! I called on a Sunday and Garrett was there on Monday. He was professional and informative. He talked me through what needed to be done and worked directly with my insurance company. I would like to personally thank Will, Sean and Alexander for their hard work. They were like having family in my home. They are exceptional young men! Also, thank you to Floyd, he comes everyday to follow up and keeps me updated. I have to say, I was so overwhelmed with the water and mold situation but from the first visit I was taken care of with professionalism, compassion and a job well done."
"Nick and his crew are extremely professional and worked very hard to get our home cleaned up and ready to get put back together. I can’t thank these guys enough for taking the time to explain the process and answer all of my questions. Even if they were small questions, they showed they cared and helped me understand what it would take to safely clean our home. Do not hesitate hiring these guys, they’re honey bee clean experts up now! Jake and Johnathan - thank you guys as well for walking me through the process and making recommendations along the way. The Honey Bee mess is all gone!"
"Was very impressed by how fast the response was and the priority given to us in light of many other simultaneous jobs ongoing. The team on the ground (literally - in our crawl space) was very diligent, courteous, and professional. Garrett and Joey did a great job keeping commitments, even when there were extenuating circumstances and I felt like this was a company staffed by a team that not only cared, but was willing to go the extra mile when necessary. And most importantly, the remediation work was done with high quality and passed an independent industrial hygienist inspection the first time. From the time we called until the inspector's "all clear" cert was issued was only about 10 days for a 1700 sq ft house and knowing that a team was in here all day every day for 5 straight days helped reinforce that they were giving our project a level of extra urgency and attention that was really appreciated. This was grueling work in a very confined, unpleasant space and I couldn't be happier with the end result or the way the team made a very challenging process as palatable as possible in keeping our house clean and relatively undisrupted."
