ServiceMaster by Mason
Known for their dedication to restoring homes and buildings from severe destruction, ServiceMaster by Mason’s team of experienced professionals uses advanced equipment to return building materials and personal items to their original conditions. From flood extraction to complete reconstruction, we have the capacity to handle projects of all sizes in all of the following counties: Washington, Kent, New London, Newport, Bristol, Tolland, Windham, Hartford, and Middlesex.
Our technicians are available 24/7 and will quickly respond to all emergency calls to prevent further damage to all affected surfaces.
For questions regarding these projects or our services, please don’t hesitate to call us at (401)622-4156 and we will be more than happy to assist you!
Drain Pipe Backup in Westerly, RI Building
While water damage is common and causes a number of inconveniences for property owners, businesses are left in a sticky situation. This was exactly the case for a local business in Westerly, RI when they experienced a drain pipe backup that had flooded the walls, floors, ceiling, and even the businesses below!
As soon as the staff had noticed, they took immediate action to call ServiceMaster by Mason. Our owners, Phil and Ryan Mason, were quick to respond with a team of experienced water damage cleanup technicians. Upon our arrival, they extracted all standing water, followed by drying out the remaining materials with professional restoration equipment, using advanced products to prevent microbial (mold) growth, and then removing and hauling away soiled structural materials.
At ServiceMaster by Mason, our professionals are quick to restore a number of materials, including drywall, ceiling tile, floor tile, wood flooring, and tin. With business environments like offices, storage closets, hallways, and store-fronts experiencing water damage, they must be restored right away to limit interruptions to their daily operations. So our team worked late into the night in order to put the business back in business by the following day.
Flooded Basement in Connecticut Church
Sump pumps are the best defense against basement flooding, but if they fail, the effects can quickly become disastrous. This was what happened when a water line failed at La Iglesia De Eios Church of God in Hartford, CT. The basement had taken in over 3 feet of standing water and it wouldn’t be long before mold started to grow.
As soon as they noticed, the staff quickly called ServiceMaster by Mason for help. Our technicians responded right away to extract the water, dry out the basement, and install a temporary power panel to supply the drying equipment with power. All of the basement’s contents were cleaned and dried, using an anti-microbial spray to prevent mold growth.
HEPA vacuums were also used to remove finite dirt and debris as well as mitigate additional water damage within the joists and floorboards. Finally, they pressure-washed the concrete walls and floors to remove all remaining debris. After working quickly to minimize disruptions to the churches operations, they were able to restore the affected area to its original condition.
Animal Nuisance Cleanup for 2 Rhode Island Homes
Nuisance animals like bats, raccoons, and other rodents can be a major problem for any property owner. As they squeeze through small holes and openings, they can leave behind foul odors and biohazards. Calling pest control is the first step that should be taken to prevent the problem from becoming worse, but these professionals are not responsible for cleaning up the mess. So when this problem happened for 2 homeowners in Rhode Island, they called ServiceMaster by Mason right away.
One home had been infested with mice within an unfinished basement while a family of raccoons made themselves at home under their porch. Before tackling the dirty job, our experienced technicians wore personal protective equipment (PPE) as well as respirators. The cleanup job then took off by removing all hazardous waste products, removing the damaged insulation and structure, disinfecting the remaining hard surfaces, including pressure-steaming the floor, and using an enzyme treatment to remove lingering odors.
Personal content was also addressed, preventing the content from becoming contaminated by using HEPA vaccuums to remove dirt, dander, and other debris while applying anti-microbials to the affected space. As our technicians only use professional products and proven methods, they were able to effectively remove the evidence of the critters and damage, fully restoring the area to a safe and clean environment again.
Dorm and Classroom Cleaning at ECSU
Summer is almost over and it’s that time to prepare for going back to school! A local university, Eastern Connecticut State University in Willimantic, CT, including High Tower, was also preparing when they needed help to have their dorms cleaned and sanitized. Our Head Technician Hector Lopez and Roberto Roque were quick to respond, cleaning several dorms, including floors, furniture, walls, restrooms, counters, equipment, carpets, floors, and more.
They also cleaned over 400 chairs in the Student Center, preparing them for upcoming meetings and events. These technicians use only the latest products and methods in order to fully sanitize ECSU’s facilities. They do not contain any volatile organic compounds (VOC’s) that have been known to trigger health problems such as asthma. After a thorough cleaning job, ServiceMaster by Mason had proven our dedication to creating a healthy learning environment for all students, faculty, and staff.
Water Damage Restoration for 2 Rhode Island Churches
When leaks occur within homes and buildings, they can easily spread unnoticed and create a disaster for everyone. This was exactly what happened for Christ Church in Westerly, RI when a hot water valve burst in a storage closet, spreading steam and water damage to the closet’s contents and structure. As soon as the staff noticed, they took immediate action to call ServiceMaster by Mason. Our technicians responded quickly, extracting the standing water, removing the damaged content, and disinfecting the building materials.
Soon after this job, we received another call for another water emergency at St. Vincent de Paul Church in Bradford. There had been an overflowed toilet in the restrooms, creating a mess of standing water in the restrooms, classroom, and hallway. ServiceMaster by Mason was quick to extract the water using powerful restoration equipment, install professional dehumidifiers and air movers to dry out the affected spaces, disinfect tile flooring and carpeting, and apply anti-microbial spray to prevent mold growth. Our staff was able to perform the work quickly while minimizing disruptions to operations, contain the damage to the affected area, and finally restore both churches to their original conditions as well as the peace of mind for its staff.
Hard Floor Cleaning in Pawcatuck, CT
Nobody knows spring cleaning like ServiceMaster by Mason. Especially when it comes to the floors and carpets, these are the materials that will need the most attention! And when a popular pizza restaurant in Pawcatuck, CT needed deep floor cleaning services to keep their business looking clean and professional, they called our professionals!
ServiceMaster by Mason was quick to respond by sending Head Carpet Technician, Dave Thompson, and Head Technician, Hector Lopez, to handle the job. They cleaned all floors in the restaurant, including the lobby, dining area, and kitchen. After using the latest cleaning products and techniques, they were able to remove tough stains, embedded dirt and debris, and even freshen up the high traffic areas.
To avoid any accidents during and after the job, the technicians were sure to use non-slip products. They were also able to work around the restaurant’s busy schedule, starting the job after the business had closed and finishing in the late evening. After the job was completed, the floors were ready to use again for the restaurant’s employees and customers. Be sure to check out the results in person at The Pizza Lady and grab a pizza before you go!
Carpet Cleaning in Willimantic, CT Church
Did you know that your carpets are the largest furnishing on your property? They are also those that receive the most wear and tear from foot traffic. Over time, the damage will take its toll on the fibers, wearing them down to become faded and discolored.
This was exactly what happened to carpets at United Baptist Church in Willimantic, CT. When they noticed that the original color was starting to fade, they called ServiceMaster by Mason. Our experienced carpet cleaning technician, Dave Thompson, covered the area rugs and carpets in the office, entryway, ramps, aisles, hallway, and finally the sanctuary area, concentrating on high traffic areas. After using the latest cleaning techniques and products, the embedded dirt, debris, and stains were fully removed.
By the end of the job, the carpets were not only ready for the guests and parishioners, but they added to the overall aesthetics of the church.
Water Damage Cleanup and Mold Remediation in Westerly, RI Home
When water affects any type or amount of building materials, the damage will only become worse with time. In fact, mold development can occur in as little as 24 hours later. This was exactly the case for an unfortunate home in Westerly, RI when a frozen pipe burst and leaked water throughout multiple rooms.
It wasn’t too long before mold spores developed filling the property to affect various rooms on multiple floors. But as soon as the homeowners discovered the mess, they immediately called ServiceMaster by Mason for help.
After extracting the water, they proceeded with controlled demolition services to haul away soiled building materials. This included drywall, ceilings, and tile flooring from the bedrooms, closets, kitchen, bathroom, and other rooms throughout the property. ServiceMaster by Mason had also removed the contents and furniture that were consumed by the spores.
The technicians then finished the job by removing finite debris and spores using HEPA vacuums, sanitizing the affected areas, and applying an anti-microbial spray to prevent future mold growth. After a thorough water extraction and mold remediation job, the owners had the peace of mind knowing their home provided a safe and sanitary living environment again.
Fire and Smoke Damage Cleanup of Auto Repair Business in North Smithfield, RI
When a fire occurs, the damage continues to spread even after the flames have been extinguished; the byproducts will settle into building materials and contents, causing permanent damage if not treated right away.
So when a local auto repair business in North Smithfield, RI experienced a fire in their upper bay areas, they took immediate action to call ServiceMaster by Mason. As soon as we received the call, we made haste to save as much of the building structure and contents as possible.
All of the smoke and soot damage was cleaned, both on the interior and exterior, using commercial-grade products. Both building materials and contents were restored, including: walls, overhead doors, high ceilings, fixtures, electronics, and tools.
Then to remove that lingering smoke odor, powerful hydroxyl machines were set up while the technicians pressure-washed the floors to remove the remaining damage.
The job was then declared finished after packing up and cleaning out numerous items in the bay areas as well as the battery and tire room. After a full fire damage cleanup project, the auto repair business was back in business, providing a safe and environment for the mechanics and their customers!
Water Damage Restoration from Broken Water Heater in Westerly, RI Home
When water damage occurs within a property structure, taking quick action to dry it out is essential to preventing mold growth; it can grow in as little as 24 hours afterwards. And when a water heater broke in a local Westerly, RI home, the steam and excess water caused significant water and mold damage to the basement crawlspace.
As soon as the owners called ServiceMaster by Mason, our technicians were quick to respond with professional equipment and cleaning products to restore the area. They started by removing drywall, insulation, debris from the subfloor, as well as the old water heater itself.
Our professionals had then begun restoring the area by providing temporary electricity and heat while using HEPA vaccuums throughout the ceiling and areas in the crawlspace. Finally, they cleaned and disinfected the remainder of the affected area to remove all mold growth and excess moisture. After a effective and efficient water damage cleanup service, ServiceMaster by Mason was able to deliver peace of mind that the affected property structure was then fully restored.
Frozen Pipe Water Damage Restoration after Winter Storm in Rhode Island Home
Due to the harsh winter storms, many homes and commercial buildings had been left without power in Rhode Island. But without heat, the risk for frozen and burst pipes is doubled!
Unfortunately for the homeowners of a Rhode Island home, this was exactly what happened. In fact, the cold temperatures caused multiple pipes to burst, allowing water to spread throughout multiple bedrooms, living room, as well as other rooms in the home.
As soon as they noticed the damage, the homeowners called ServiceMaster by Mason right away. Our team was quick to respond, arriving with professional equipment to restore the property. They extracted the water, set up powerful drying equipment, and performed necessary demolition to remove drywall, wood flooring, and insulation from the walls and ceiling. The affected debris was then hauled away while hard surfaces were dried and deep-cleaned to eliminate excess moisture and prevent potential mold growth.
Finally, the property owners were given the peace of mind they needed after a thorough cleaning and restoration job.
Frozen Pipe Water Damage Cleanup in Westerly, RI Home
For everyone living in the state of Rhode Island and Connecticut, winters can be brutal for both homes and homeowners. But one of the biggest fears during extreme cold temperatures is frozen pipes; if they aren’t thawed out in time, they can cause extensive water damage throughout the entire property. Within just a few hours, water can be found flowing throughout multiple rooms, threatening to spread further if action isn’t taken right away.
Unfortunately, this disaster is exactly what happened to a homeowner in Westerly, RI. After finding water running throughout 3 floors, starting in the upstairs bathroom and down to the rooms below, they called ServiceMaster by Mason for emergency water damage cleanup.
After responding immediately, our technicians made haste to move away and store the affected contents, remove the carpeting, tile, and hardwood floor, and set up a containment chamber to prevent the damage from spreading further. After securing the area, they proceeded to set up professional drying equipment to eliminate the excess moisture from the structure. All porous materials and debris were then removed, including the drywall and insulation, followed by the deep cleaning and sanitation of the remaining surfaces.
After a successful water restoration service, the homeowner was given the peace of mind knowing that the property structure was restored and no longer at risk for mold growth.
Fire Mitigation in Connecticut Home
Fireplaces and wood stoves can certainly provide miracles during the coldest temperatures while keeping heating bills down. But they can also be a dangerous fire hazard, causing thousands of dollars in damage if not treated right away.
But when an unfortunate home in Stafford Springs, CT experienced a devastating fire caused by their wood stove, ServiceMaster by Mason responded immediately after the flames were extinguished. Quick to use commercial fire mitigation equipment, our professionals were able to remove heavy smoke and soot particles to restore clean air. They also provided controlled demolition, replaced insulation, ceilings, walls, and hardwood floors in multiple rooms, an attic, and crawlspace.
After the demolition, they used specialized cleaning products and techniques to remove smoke and soot byproducts from the windows, walls, wall joists, and floors in multiple bedrooms. This was followed by using HEPA vacuums to remove leftover debris. Finally, they cleaned the affected personal items as well as provided temporary heating.
After much hard work and an effective cleanup, the technicians were able to restore the home to its original condition while providing much needed peace of mind to the homeowners.
Sewer Cleanup in Retail Store
Despite the holiday shopping rush, a local retail store in Enfield, CT made an unfortunate discovery in their restrooms. Finding a sewer backup in both rooms, they had to act quickly in order to minimize the impact on the store’s customers and staff.
As soon as ServiceMaster by Mason received the call, our technicians responded immediately with all cleaning products and equipment to restore the restrooms in a timely manner. After removing the biohazardous waste, pressure washing, sanitizing and scrubbing the floors and other surfaces, and deodorizing, both bathrooms were ready to go. With an efficient and effective cleanup job, management was able to dive back into the holiday rush – this time with the peace of mind knowing that the bathrooms provided a clean and sanitary environment for the patrons and staff.
At any time when finding a biohazardous area, such as a sewer or oil spill, don’t hesitate to contact ServiceMaster by Mason. We are available 24/7 and will be on our way soon after receiving your call to handle the cleanup job, allowing you to focus on other matters.
Water Damage Restoration from Leaking Toilet
Living in an apartment can be more cost-effective than most homes, but many installations, wiring, and plumbing are shared by multiple residents. So when a vacant apartment had a leaking toilet from a faulty supply line, the neighbors in the adjoining apartment were also affected with water damage, spreading throughout their living space.
Taking quick action to call ServiceMaster by Mason, our technicians responded immediately to extract the water from both apartments, conduct controlled demolition, mold remediation, and apply anti-microbials to prevent dangerous mold and bacteria from spreading.
After working effectively and efficiently, the technicians were not only able to restore the building from both water and mold damage, but peace of mind for the property owner and tenant.
Mold Removal in Rhode Island Church
Mold can be a real problem during the fall time, but this church in Rhode Island had undergone extensive treatment. Due to a number of moist areas in the East Greenwich, RI Church’s “adinistrative” building, head Technician Shawn Demo and Technician David Thompson handled the job professionally and efficiently.
By strategically setting up dehumidifiers, removing mold-contaminated materials, and performing necessary demolition, they were able able to contain and eliminate the spores from the property. They had also set up a containment chamber, performing detailed cleaning, Hepa vacuuming, and sanitizing unaffected surfaces to prevent the mold from spreading.
After hours of disinfecting, demolition, and a final inspection, the technicians had declared a restored, healthy environment for the church staff, parishioners, and members. They can now enjoy this area with peace of mind knowing that it is safe and clean again.
Fire Damage Restoration of Pawcatuck Home
After a multi-family home was left in a severe condition from a horrible fire, ServiceMaster by Mason was quick to respond, arriving on the scene to stabilize the structure, assess the damage, and restore the building materials.
After providing temporary power, the Head Technicians, Carlos, Brian, Shawn, and Hector wasted no time in the demolition to remove broken plumbing and fixtures, destroyed drywalls, flooring, and drop ceilings, as well as loose debris around the home.
In addition to making the necessary repairs, the property was also treated for water and mold damage, using advanced products and equipment to dry out the building materials, isolate and eliminate the mold spores, and remove the smoke and soot residue from the affected surfaces.
After their hard work and efforts to restore this property to its original condition, the families were then able to move back into their home with much-needed peace of mind.
Hurricane Harvey and Irma Cleanup
With extensive training and experience in restoring homes and commercial buildings from severe water damage, Jeff Moriarty was never hesitant to aid in the restoration of Hurricane Harvey and Irma. Jeff spent weeks in Southeast Texas, from extracting floodwaters, installing and positioning drying equipment, and cleaning other affected surfaces.
Afterwards, he then made his way to Florida to help rescue multiple property structures whose building materials have been destroyed by ripping winds, large debris, and pelting rain. ServiceMaster by Mason couldn’t be more proud of Jeff for his bravery, professionalism, and commitment to restoring peace of mind for countless victims of these natural disasters.