Hoarding is more than just being unable to throw things away. It’s a symptom of a more complex anxiety disorder, and it’s important to remember that hoarders have an illness, not poor housekeeping skills. Hoarders become unable or afraid to throw items away due to anxiety or depression. Often these are seemingly worthless items, like newspapers or old magazines. It’s important that hoarders realize that their actions can have dangerous consequences; accumulated items can hide mold and dust, or fall over and block access to rooms. Going in with garbage bags and throwing everything out, especially if the individual isn’t home, can create a completely new set of problems, and does nothing to address to original problem. Hoarders don’t want to collect the actual items; they feel compelled to collect things for some reason or can’t throw anything out.
Hoarding cleaning services have developed over the past several years to help families help loved ones manage their fear of discarding collected items. ServiceMaster by Disaster Associates, Inc. provides hoarding cleaning services for families in Nashua, NH struggling with a hoarding situation. We remove unwanted items and then clean and restore the home. The individual is involved in the process every step of the way and we treat them with compassion and respect. We have cleaned hoarded homes of all sizes and it’s important to remember that there’s no shame involved.
Life is difficult for people who are struggling with hoarding. They’re often embarrassed by the situation but don’t know where to turn for help. They may stop socializing with family and friends as a result. Since they often don’t realize there’s a problem, or don’t know where to get help, it may take family and friends to arrange assistance. The most important thing is to help them understand that they shouldn’t be embarrassed, but the situation must be addressed for their safety. The discreet professionals at ServiceMaster by Disaster Associates, Inc. work with you and the individual to sort through the home and decide what to do with the items, as well as clean and disinfect the home.
ServiceMaster by Disaster Associates, Inc.’s Hoarding Cleaning Services include:
- Sorting items and setting aside valuables such as jewelry, heirlooms, and other keepsakes;
- Disposing of trash;
- Donating unwanted items;
- Delivering items to family members;
- Assisting with paperwork for trusts, attorneys, etc;
- Cleaning and sanitizing the home so it’s safe for habitation.
A Comprehensive Approach to Hoarding Cleaning
We utilize a 3-step process for hoarding cleaning. We know it’s vital to gain the trust of the individual before we do any cleaning and keep that trust throughout the process. We involve them in every step so they feel in control at all times.
Step 1: Make a connection. We connect with the individual and the family to assess the scope of the situation and establish feelings of trust and respect. We work together to create an agreement to clean the home, and if necessary, we may seek help from social services.
Step 2: Making and Implementing the Cleaning Plan. We’ll help create a comprehensive cleaning plan to remove unwanted items and take them to be donated, recycled, or discarded. We’ll clean and restore the home once it’s decluttered and reorganize it to help things stay under control.
Step 3: Follow up. We’ll create an easy to follow maintenance plan that will keep the home in good shape. Our short-term follow-ups help keep the individual on track and work through any problems. We make sure the individual is in complete control of the entire process and can manage upkeep on their own.
Even the most extreme cases of hoarding are no match for the experts at ServiceMaster by Disaster Associates, Inc. If you have a loved one in Nashua, NH or the surrounding areas who is struggling, call us to set up an appointment. We are available at (603) 967-4744, 24 hours a day, 7 days a week for discreet, compassionate hoarding cleaning services.