For those affected, hoarding is an extremely sensitive issue; it is often more complex than needing help with the cleanup process. They have formed a unique bond with each of their possessions; therefore, it has become extremely difficult for the individual to let them go. However, as the number of belongings continues to grow, the effects it has on the individual as well as others residing on the property can be severe.
However, they are most often not aware or too embarrassed of their situation to reach out for help. As they will need the help of a loved one during the process, it is important to reach out to them right away. As soon as they are ready for professional help, call ProTech Restoration for assistance with the cleanup process in the Des Plaines, IL area. Our technicians have years of experience in working with countless individuals in overcoming their situations while providing quality cleanup services.
Damaging Effects of Hoarding
Depending on the individual, the hoarded mess can include a wide array of items, such as knick-knacks, magazines, books, pets, Tupperware, and many more. Although the affected individual is usually not aware of their situation, the effects can also pose a serious threat to their safety as well as others living within the home. By creating slip-and-trip hazards, fire risks, and the potential for mold to occur, the home is no longer considered a safe environment. This is why we must be contacted right away to ensure that they are not at risk for any disastrous situations.
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Establishing a Relationship
When called for professional cleaning services, the technicians at ProTech Restoration will first establish a relationship with the individual. This will allow them to trust that we are here to help, improving their living situation to provide a safe and healthy environment again. Once they are comfortable with us entering their home, we will work with them to remove all unnecessary items.
All of the following procedures are covered during our hoarding cleanup services:
- Immediate Response and Clear Communication: As we understand that the individual is at risk due to their situation, we will arrive right away, providing open communication at all times. Upon the first visit, our goal is to establish a professional relationship with them so we can start the cleanup process as soon as possible.
- Removing Unnecessary Items: After a relationship has been established, we will begin sorting the items into separate categories and prepare them for proper disposal. We will then put the individual in charge of the process, not throwing away anything without their approval.
- Complete Cleaning and Restoration: After all unwanted items have been donated or thrown away, our technicians will then start cleaning all areas within the home. We will also remediate any cases of mold, restore water damage, remove biohazardous materials, and deodorize the property.
- Assistance with Documentation: Our technicians will assist with any trusts, attorneys, or government agencies to allow the affected individual some peace of mind during the transition.
Call Us for a Free Estimate for Hoarding Cleanup Services in Des Plaines, IL
In order to resolve their situations, it is important to establish a unique bond with the individual who has been affected by hoarding. As they will require patience and understanding, a professional hoarding cleanup team must work with respect when providing the service. ProTech Restoration puts this rule in the highest regards when helping the individual overcome their situation. We will ensure that their property will provide a safe and sanitary living condition once again while working with a sense of compassion.
If you have a loved one who has been affected by hoarding in the Des Plaines, IL area, call ProTech Restoration at (847) 558-7765 for professional cleanup services.
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Recent Reviews
Review by Amy Jachna
"Had a great experience working with Marshall when we had an emergency leak at my mom’s house. He immediately started working to salvage what we could. I felt like he absolutely understood the urgency, and treated my mom like his own! He and the rest of the team were super easy to work with and answered our (many) questions along the way. They were very transparent about the process which was extremely helpful as this was our first time with this kind of issue in 30+ years of owning the house. We so appreciate ProTech for aiding us during our time of need."
Review by Lynn Gibson
"My experience with ProTech was wonderful from the first visit thru the last. Ben did a great job of evaluating the work that needed to be done and explaining everything to me. Frank and Sergio were great to work with because they were pleasant AND they were so very careful about everything they did. All in all, I give the ProTech team an A+!"
Review by Kelsey Swyter
"I had a pipe burst and subsequent leakage into my basement. At first I thought that we maybe stopped it in time since we could not see obvious damage but Marshall at ProTech said it would be a good idea to check it out anyway and came out within a couple of days. I’m so glad he did since there was more damage than we anticipated. Marshall explained the damage thoroughly using his imaging techniques and provided a quote within the day. Pricing was good and our insurance accepted the proposal immediately. The ProTech team was able to do the water damage mitigation about a week after the incident and on a Saturday no less. Everything was done super quickly and professionally. While I do not want to deal with any more water damage, the repairs using ProTech were painless. I would recommend this company and especially Marshall to anyone in the same situation."
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