ServiceMaster NCR Media
Arlington VA Copyright
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7551 Fordson RdAlexandria, VA 22306
January 3, 2019
The guys who came and did the work were extremely professional, kind and courteous. They did a WONDERFUL job as far as I could tell. They did a great cleanup after they were finished. There was a slight problem on the day they were due to return to pick up the Dehumidifier, which wasn't communicated to me and i had to wait past when they were due and then call and only then found out they were still doing another job elsewhere, That was perfectly understandable to me, however, it would have been more to my liking if someone could have called me earlier with the info that they were delayed. This happened on Christmas eve which was a very busy day for me. I think some jobs that are larger than expected should be communicated immediately to the office and then you could pass the information on to the next customer in line. On arrival they told me it would only be 2 hours, but the actual time was 5 hours, which I am sure set the next customers' schedule all awry.
December 13, 2018
They are very professional and has done Great work thus far.
October 23, 2018
Your people were efficient,hard working,polite and comforting.