Read all of our testimonials below to hear more about what our clients say about RestorationMaster of North Texas!
Paula & Richard Murphy – “They were very efficient”
Carla B. – “Dear Greg,
I want to take a few minutes to tell you how much your team meant to me.
I got home after almost 5 hours of driving to find Richard and David already in my house.
They got right to work as I walked around my water filled house. They had already put all my furniture up on blocks and fans were being set up after we finally got the water turned off. It was turned off at 5 o’clock but the firemen turned it back on at 5:30. It was finally turned off at 12:30am. Richard and David got right to work doing what they had been trained to do. It was very comforting to know these men knew exactly what to do. Their confidence gave me the mindset that all would work out. They came out each day checking for moisture and adjusting the fans.
Then, the pack out crew came lead by Tammy. She was so positive and helpful. She got right to work packing up all my house which seemed overwhelming to me. She worked and worked until everything was in boxes. She never even stopped for a break. The guys came in and wrapped each piece of furniture carefully and loading everything.
I am so pleased and happy with your team. Thanks to everyone that helped with my home in Frisco. ( Richard Ramirez, David Fausto and Tammy)
T.C. – “I wanted to take this opportunity to express how pleased I was with your service and your service people. My leaking hot water heater caused a flood in my garage, bedroom and bathroom. The response to my call was quick and your team came prepared to take care of what was needed. They were professional, kind, and very helpful. Each day I would get a call to let me know when they would arrive to check on the moisture level and check their equipment. I appreciated their friendly attitude. Coincidentally, I had a circuit go bad which put several electrical outlets out of service. They tried to help me find the problem before I called an electrician which was very nice of them.
You have a great organization and I truly appreciate the good work and the workers who helped me.”
M.C. – Dallas, TX – “I just had the technicians Richard and Travis leave my address in Dallas. I just want to let you know how extremely polite, professional, and nice these two young men were. They are both a real asset to your company.”
-June 29, 2016
Katherine Irwin – “The response after the fire was quick and calming after a hectic day. Everything was clearly explained and the people who came to do the work were careful and did a thorough job. I appreciate that I was contacted the following day to ask if I had further needs and the immediate response to the slight smell that remained. Thank you for making a difficult situation easier to handle!”
-October 5, 2015
Leigh Hammond – “It is surprising the difference good machines can make on cleaning carpet. What we experienced was worth many times what we have seen of other conventional carpet cleaners”
-August 25, 2015
Betsy Wilcox – “Personal service and willingness to satisfy the customer. Everyone was most polite and patient with us- we were really traumatized by our ‘flood’, and I am sure, we were not the easiest to work with!”
-August 22, 2015
Mary Skinner – “Technicians were very professional. Gave complete updates on each visit during the clean up. They assured me they worked for me and not the insurance company. They put me at ease.”
-March 2, 2015
Charles Crane – “Service Master came in and took charge. We didn’t have to say or do anything as the drying and removal proceeded they offered advice and information that only the experts would know.”
-October 2, 2014
Chris & Kathryn Uzzle – “Expedient, efficient, and professional! Everyone was very helpful and most accommodating. We had no worries that our belongs were being taken of in a secure and careful manner. I would not hesitate to recommend your services to others. Thank you for making a difficult situation less worrisome for our family!”
-July 2, 2014