Ask Restoration Master
If you have any questions, ask Restoration Master for advice.
I was out of the country when a sprinkler burst in my condo. Fortunately neighbors caught it and got a restoration company out. Unfortunately they threw away a lot of things that were damaged. (Furniture, electronics, clothes etc.) The insurance co is paying the claim but not the personal property as there is no proof of loss. What is the best way to handle this, or am Ijust out of luck?from Gary deurance 7. May 2018
This is a very unfortunate scenario. Typically when disasters such as this occur, homeowners are on the scene in the aftermath and can hang on to damaged items or at least document the damage by taking photos. Insurance providers are businesses looking to make a profit which is why they require proof of your losses before giving payouts.
One way you can try to recoup the losses of your personal property in this case is to look for any proof that you owned these items. Look for photos you may have of the objects and receipts to prove you have purchased the items. You can also try reaching out to the restoration company to get a statement from the technicians who worked on your property about what they threw away.
While insurance companies prefer to have a comprehensive list of every lost item before considering a payout, there are some extenuating circumstances in which you may be able to negotiate. Before taking this approach, review your policy to see if there is anything you can use to your advantage in this situation. You should also take note of the coverage limit of your policy so you can negotiate within the limit. Present your case to the insurance company in writing and if you are denied by the insurance adjuster, try speaking to one of their superiors. You can try to negotiate a payout by offering to take a certain percentage of the limit and calling it even.
There is a possibility you can get something with one of these approaches, but that is not guaranteed. It is worth exploring these approaches to recoup something for your losses. This situation shows how important it is to make a documented inventory of your valuable belongings before a disaster strikes so that you can get a payout for your lost content.
What type of products are used in the restoration of a damaged home?Are they products we can purchase on our own such as paints for interior and exterior?6. March 2018
The products that are needed for a disaster restoration project will depend largely on the extent of the damage and the materials that were damaged. Disasters like floods, fires, and mold can cause deep and widespread damage that will not only affect your furnishings, flooring, and drywall, but also the subflooring materials, insulation, and wood beams behind them. Therefore, a disaster restoration project may require materials that can range from drywall, wood 2x4s, flooring, subflooring, and insulation to paint and specific parts that have been damaged.
For many of these materials, it may be best to let the restoration professional get them for the job. These experienced professionals will know exactly what they need to get the job done and will make sure to get the right amount of the right materials. Restoration service providers will also consult with you during the restoration, so you can discuss your preference of certain materials with them. You must also consider your insurance coverage if you want to buy some of the materials on your own. If you are having the restoration work covered through your homeowner’s insurance, the cost of materials for the restoration company will be included. You have to talk to your insurance provider to see if any materials you buy yourself for the restoration will be covered by your insurance policy.
if a hailstorm would attack whilst i had not prepared what will i do5. February 2018
Hail storms can be very damaging to your property, including your home and your vehicles. It is always best to be prepared for a hail storm to minimize the potential damage, but sometimes storms happen without warning, leaving us little time to prepare. Fortunately, there are some things you can do quickly as a hail storm approaches to help prevent significant damage to your property.
- Recognize the signs of a hail storm: If you notice a storm forming, pay attention to the clouds. If there are white clouds mixed with the dark clouds, there is a chance the storm could include hail. Hail forms when cold air fronts clash with hot air fronts during a storm.
- Check news for weather reports: If you listen to the weather reports, you can find out if hail is expected and react accordingly.
- Bring all pets inside: Hail stones can injure and even kill your pets. Make sure your pets are safe and secure in your home before the storm hits.
- Put vehicles in a sheltered area: If you have a garage, put your vehicles in the garage to protect them from hail. If you have limited garage space or no garage, you can cover your vehicles with a tarp to help prevent damage.
- Bring in outdoor furniture: If there is time, move your outdoor furniture, garbage cans, tools, and other outdoor items in a garage or shed. This will protect these items from damage and prevent them from becoming projectiles in severe storms.
- Close windows and doors: Make sure your doors are shut and locked, and that your windows are also shut. Close the curtains and blinds as well in case a hail stone is big enough to break the window. This will help keep the broken glass contained.
If the hail storm begins before you can complete these things, then stay inside and shut your windows and doors. It is better to deal with property damage than a serious injury. The following tips will help you prepare your home ahead of time for the possibility of a hail storm:
- Inspect your roof: Make sure you routinely check your roof for damage or vulnerabilities. You can hire a professional to do a thorough inspection and identify any damage to the shingles and other features of the roof. Keeping your roof in good repair will help protect against hail damage.
- Trim trees and shrubs: Wind and hail can bring enough force to break weakened tree branches. You must trim the tree branches hanging over your home or near your windows so you don’t have to worry about damage to your home from falling tree branches. Make sure you keep shrubs near your home trimmed as well.
- Clear debris from gutters and downspouts: Your gutters should always be clear of debris so that rain can drain properly during a storm. This will help prevent water damage to the roof, siding, and foundation.
- Have an emergency plan: It always helps to have a plan in place for a disaster type of scenario. This plan should include the safest areas inside and outside your home to take shelter from hail, a meeting place in case your family gets separated, and an escape route if necessary.
- Upgrade insurance: If you are worried about hail storms in your area, you can get an insurance policy that covers hail damage. You can discuss your options with a representative from your insurance provider.
How to clean wine on carpet5. February 2018
When it comes to carpet stains, wine stains are the most dreaded. Fortunately, you can remove wine stains from your carpet, but you must act fast to do it. The following are two different methods to remove wine stains from your carpet:
Method 1: Dish Soap and Vinegar
- Start by blotting up as much wine from the carpet as possible. Use up and down motions to blot up the wine, do not scrub because this will push the wine deeper into the carpet fibers. Work from the outside of the stain in to prevent it from spreading.
- Mix two cups of water with a tablespoon of vinegar and a table spoon of liquid dish soap. Dip a clean cloth in the mixture and use it to dab the stain until it is removed.
- Wipe down the area with an additional clean cloth and fresh cold water to remove the soap and vinegar solution.
Method 2: Baking Soda
- Once again, start by blotting up the wine with a cloth or paper towels.
- Dilute the stain by pouring cold water over it. You can also do this with white wine or vodka.
- Make a mixture of three parts water and one part baking soda and mix to a paste. Apply the paste to the wine stain.
- Vacuum the area once the paste dries. The dried baking soda will remove the stain and any odors.
These methods work best when you take action immediately after the spill happens. The longer the stain is left to set, the more difficult it will be to remove it. If you have older wine stains that cannot be removed from your carpet with these methods, you can call a professional that provides carpet cleaning services. They have advanced stain removers that can remove wine stains from any type of carpeting.
I placed a plastic food cover on my stove and by mistake I lit that spot. House covered with white smelly “soot”. the Fire Department was here and they said that they had sucked out all the “ash” I am concerned about my Micro, ceiling, etc.2. January 2018
Dealing with soot and odors from any type of burning material requires advanced cleaning products, equipment, and methods. Unfortunately, the fire department is often ill equipped when it comes to cleaning up soot and removing lingering odors. This is why you must call a disaster restoration specialist.
Disaster restoration professionals always have the right equipment and products to deal with the effects of smoke and soot. They use powerful chemical cleaning products that can completely remove soot from many different types of household surfaces. You must call a restoration professional as soon as possible for soot cleaning because soot damage is likely to become permanent if it is not cleaned right away.
The reason odors from burning materials linger is because they can get absorbed into building materials such as wood, drywall, and textiles. These materials need to be specially treated to extract the odors and remove the smell for good. It comes as no surprise that sucking out the ash did not solve the odor problem. Restoration professionals use state-of-the-art deodorization methods such as thermal fogging and hydroxyl deodorization to effectively extract the odors from affected materials and air spaces.
The fire department specializes in putting out fires while restoration professionals specialize in soot cleanup and odor removal. Make sure you call a restoration professional near you right away to treat the building materials affected by the soot and provide deodorization services if necessary.