Nu-Gen Cleaning & Restoration
Backed by years of experience and one of the largest operations in the Chicago suburbs, Nu-Gen Cleaning & Restoration in Crystal Lake is ready to help with one of the most difficult tasks confronting a property owner – water damage restoration
Water Damage Restoration
Water damage restoration service requires special skills because water flows on the path of least resistance, meaning the damage can spread quickly. Water can be absorbed by porous materials, including wood and sheetrock, or seep under the substructure of floors. Plus, while floods or burst pipes immediately indicate the need for water damage remediation in the Chicago metropolitan area, rain leaks or other water sources may not be evident until the problem has spread.
Nu-Gen Cleaning & Restoration professionals are specially trained in water damage restoration services for property throughout Crystal Lake and the surrounding area. They start the process by using water detection probes and sensors to determine the extent of the damage and develop your water damage remediation plan. They’ll tackle the visible effects of moisture damage, as well the hidden problems that could lead to mold growth, rusted pipes or other issues.
The full range of water damage remediation in the Chicago suburbs includes repair or replacement of structural elements such as rotted wood or ruined drywall, and cleaning or protection of personal contents or decorative items. Water damage cleanup starts with removal of excess water, and professional drying and dehumidifying to prevent mold growth.
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If you suspect water damage you should call a professional before your small problem becomes a bigger one. We are available at (815) 569-0702 for water damage restoration services in Cary, IL and the surrounding communities.
Water Damage Remediation Professionals
Nu-Gen Cleaning & Restoration water damage remediation professionals are highly reputable, licensed and insured. You can be confident we will do the job right and restore your Chicago area property to its original condition. Also, if you made an insurance claim, our water damage restoration service includes helping you coordinate payment with your insurance company.
Use the forms on the right to request a quote for Nu-Gen Cleaning & Restoration water damage restoration service in the Cary / Crystal Lake / Algonquin area or call (815) 569-0702 – available 24/7/365.
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Recent Reviews
It is only the first day and the so far the professionalism and the kindness of the workers the cleanup and care of my property and furniture is above and beyond any company I have seen!! Absolutely outstanding and professional company hands down so far!!! Third day!! So far I have had Fransisco Jose Sha-ron Zeke Nick Joey as crew members and all absolutely amazingly outstanding truly and amazing company through and through their professionalism is by far hands down amazing! Great company great workers fast and thorough the owner Moises is on top of everything he actually came out he has had no issues answering questions when I needed I mean when they work for you.. they truly work for you with the utmost care and professionalism and the cleanliness it’s unbelievable!
I had a pipe freeze and burst at my home in the very early hours of Christmas Eve, around midnight. The water damaged my kitchen and went into my basement as well. I called Nu-Gen around 2:00am and Olga answered the phone and set up an appointment for me for the same day, between 8:30-9:30. After calling my insurance company, they said they would send out their own mitigation service so I cancelled my appointment with Nu-Gen. Well, the service that my insurance company contracted never showed up, but to my surprise Olga called me that afternoon to check on things and make sure I was okay. I was incredibly grateful for her checking on me because my insurance company failed me at that point. Later that afternoon Moises, the project manager, came out to assess the situation. They immediately set up the mitigation process and during the next couple of weeks, Moises - and his wonderful crew - Jose and Joey, were out several times to check on the progress of the drying and mitigation process. I am forever grateful for Nu-Gen's help and guidance throughout this entire process. I've recommended their services to my insurance company as well so that they could now have a reliable mitigation service to use in the area and I also expect to use Nu-Gen for the reconstruction work as well.
Jose and Leti were wonderful, a third gentleman came to assist, I didn't get his name but they worked well together to solve a tricky dryer vent issue. After spending over an hour cleaning a vent that was no longer in use from second floor( unbeknownst to all of us) we learned previous owners rerouted out the roof. Not once did they act like they were annoyed by this discovery. Very professional and very friendly. I cannot recommend them enough. Great Job Nu-Gen.
