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ServiceMaster NCR – About Us


ServiceMaster NCR is one of the largest ServiceMaster franchises in the U.S. and we have been providing quality disaster restoration and cleaning services since 1986.  Our main location is in Alexandria, VA and we provide services for homes and businesses in northern Virginia, southern Prince George’s County in Maryland, and much of the Washington, DC metro area.  ServiceMaster NCR began business in January 1986 when owners Greg and Jane Gandee create an office space out of the first floor of an Annandale home.  After 19 years of business and several moves, we finally moved into our current facility in Alexandria, VA.


ServiceMaster NCR has experienced growth each year which has helped us expand our services and our staff.  Each of our technicians go through a training and certification process and we always provide our employees with training opportunities, immunizations, and various awards or recognition of their accomplishments to show our appreciation.

Mold remediation is one of the last major restoration services we added and we use the advanced InstaScope testing system along with our own Trifect mold removal method to completely and effectively remove mold from homes and buildings.  The InstaScope testing system is a highly accurate method of testing that helps us find areas of hidden mold by measuring the mold content in the air.  We developed our Trifect mold removal method as a less invasive and less expensive alternative to older remediation methods in which the walls are removed to reach hidden mold.  The Trifect mold removal method effectively removes hidden mold without the need to remove drywall, saving homeowners the hassle and cost of older methods.

ServiceMaster NCR became one of the 12 ServiceMaster Recovery Management (SRM) command and control centers in 2014.  As an SRM, ServiceMaster NCR travels to areas across the U.S. that have experienced large losses to help with the recovery effort.  We also have a long history of helping with large losses within our service area, including being one of the first responders to the Pentagon on 9/11.  If you have experienced significant property damage from a disaster in the Alexandria, VA area, you can call us 24 hours a day at (703) 596-3171 for emergency assistance.

Landover, MD
Restoration Services was very professional and they were also knowledgeable. They arrived on time, set up what needed to be set up and completed the job. I will definitely recommend them to ALL that I know.

Oxon Hill, MD
Excellent Service and Excellent Customer Service

Manassas, VA
Hard workers did a thorough inspection of the property, quickly (same day) remediated the damage.